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The Hotel Hot Springs

3.0 star property

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Aerial view
Front of property
Lobby sitting area
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪3 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area

King Room 1

  • Sleeps 2
  • 1 King Bed

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About the area

Hot Springs

With a stay at The Hotel Hot Springs in Hot Springs (Downtown), you'll be steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park. .This hotel is 0.4 mi (0.7 km) from Bathhouse Row and 2 mi (3.2 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 km
  • Quapaw Baths - 7 min walk - 0.7 km
  • Bathhouse Row - 8 min walk - 0.7 km
  • Oaklawn Racing Casino Resort - 3 min drive - 3.2 km
  • Magic Springs and Crystal Falls - 5 min drive - 4.0 km

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬12 min walk
  • ‪Pho Hoang My Vietnam N - ‬14 min walk
  • ‪501 Prime - ‬12 min walk
  • ‪Maxine's - ‬5 min walk

About this property

The Hotel Hot Springs

Hot springs hotel with free breakfast connected to the convention center in Hot Springs
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 7 miles.
Satisfy your appetite for lunch or dinner at Inside Track Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 7 miles
  • Area shuttle
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1026 out of 1721 reviews
Rating 8 - Good. 430 out of 1721 reviews
Rating 6 - Okay. 156 out of 1721 reviews
Rating 4 - Poor. 74 out of 1721 reviews
Rating 2 - Terrible. 35 out of 1721 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn, Killeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding Everthing in room was clean and good to go
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
it was a pleasant stay
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely stay here again.
We spent one night to be nearby for the birth of a new grandson. We had our granddaughter with us. The staff was kind and attentive to her and the room was comfortable and clean. The breakfast buffet was fantastic.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Stayed 1 night in Dec 2024

10/10 Excellent

Carroll Richard

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Mediocre hotel
So so hotel. Heat/ac in the room made a terrible noise. Hard to sleep. Room was ok but the shower was a little dirty and there were gaps in the flooring in the room. No one ever cleaned or made up our room so we had to ask for new towels. Nowhere to hang them in the room or bathroom to dry. They have a breakfast and I had high hopes for it but it wasn’t very good. Coffee was undrinkable. Eggs were powdered type so not good. Overall, disappointing. Location is nice and convenient. It’s not a terrible hotel but wouldn’t be my first choice on future stays in Hot Springs. I got a room there due to the ratings but think the ratings on hotels.com are too high. Employees were all nice so no issues there.
Stayed 2 nights in Dec 2024

6/10 Okay

chad

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always polite and loved all the decorations!!
Stayed 1 night in Dec 2024

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
They were very accommodating for my family. If we needed it they took care of it and in a timely manner.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jonna

Stayed 3 nights in Nov 2024

8/10 Good

Desarae

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There were roached
Stayed 1 night in Dec 2024

6/10 Okay

MD ABDUL, Pasadena T

Stayed 2 nights in Nov 2024

10/10 Excellent

Pornthip

Stayed 1 night in Nov 2024

8/10 Good

Hali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mingjiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the bathhouse row
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay
It was a nice stay. Location to the town was great, two blocks from the main street and lots things to do. Hotel was in good shape but its obvious it's in a transition period. Food was okay but not great. Room was clean, however, the TV service was spotty and may have worked about half the time we were in the room. Service was amazing as we were treated well by every member off the staff we had any interaction with.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place. Everyone is so friendly and it’s very clean. It’s very close to downtown town. Bathhouse row is in walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Hot Springs
Great room with lots of space. Had a handicap bathroom. The toilet roll bar was broken. One of the hangers was also broken. Other than that, very nice big room! Wonderful breakfast! Parked across the street at the bank. Very nice employees. Ideal location in hot springs.
View from my 5th floor room. Beautiful at night!
Beautiful at night!
Stayed 1 night in Dec 2024

10/10 Excellent

DeAnna

Stayed 1 night in Nov 2024

10/10 Excellent

Annette, Malone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Bathhouse Row and trails. Restaurants nearby. Staff super friendly. Great breakfast included. Very clean. Great price!
Stayed 3 nights in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice place close to everything downtown
Stayed 1 night in Dec 2024

10/10 Excellent

george, mountain home

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024