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The Waters Hot Springs, Tapestry Collection by Hilton

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Restaurant
Terrace/patio
Room, 1 King Bed
Gift shop
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
340 Central Ave, Hot Springs, AR, 71901
  • Hot Springs National Park Visitor Center
    1 min walk
  • Bathhouse Row
    1 min walk
  • Quapaw Baths
    2 min walk
  • Hot Springs, AR (HOT-Memorial Field)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hot Springs

With a stay at The Waters Hot Springs, Tapestry Collection by Hilton, you'll be centrally located in Hot Springs, steps from Bathhouse Row and within a 10-minute walk of Hot Springs National Park. .This hotel is 0.5 mi (0.8 km) from Hot Springs Convention Center and 2.1 mi (3.4 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Bathhouse Row - 1 min walk - 0.2 km
  • Hot Springs National Park - 6 min walk - 0.5 km
  • Hot Springs Convention Center - 9 min walk - 0.8 km
  • Oaklawn Racing Casino Resort - 3 min drive - 3.5 km
  • Magic Springs and Crystal Falls - 5 min drive - 4.4 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 62 min drive

Restaurants

  • ‪Arlington Lobby Cafe - ‬3 min walk
  • ‪Pho Hoang My Vietnam N - ‬2 min drive
  • ‪Hot Springs Mountain Tower - ‬16 min walk
  • ‪Maxine's - ‬7 min walk
  • ‪Superior Bathhouse Brewery - ‬5 min walk

About this property

The Waters Hot Springs, Tapestry Collection by Hilton

Hotel with a 24-hour fitness center, steps from Bathhouse Row
The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 30.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 30.00 per night
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 958 reviews" "
Rating 8 - Good. 215 out of 958 reviews" "
Rating 6 - Okay. 60 out of 958 reviews" "
Rating 4 - Poor. 23 out of 958 reviews" "
Rating 2 - Terrible. 16 out of 958 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Austin

Stayed 3 nights in Aug 2024

8/10 Good

David, la mirada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very nice. We decided to go to the roof top lounge. It was very unorganized and the service was an unpleasant experience. The food tasted good but was a bit high priced.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

The Waters our new favorite
From the moment we pulled up to valet park our experience at The Waters has been wonderful! The facility is so well maintained! Beautiful! The staff are all so friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Pat, Nashville

Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

David

Disliked: Staff & service
The renovated facility is quirky but nice enough. The biggest issue is noise. First room which was upgraded deluxe had so much road noise we immediately asked for a different room. They know it’s an issue because ear plugs were provided. The staff was helpful in getting us in a different room. This was ok until 6:30 am when metal clanging carts woke us up in the hall all three mornings.
Stayed 3 nights in Jul 2024

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had dinner at the hotel, would not recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Stayed 1 night in Jul 2024

2/10 Terrible

Dana

Liked: Cleanliness
Disliked: Staff & service
Worst front desk staff
At check in we did not receive the breakfast vouchers I paid for on line and every morning when I went to get the it was like pulling teeth and how quickly they forgot who I was. At the rooftop bar we went to eat and have some cocktails right before the band came on. The staff did not want us sitting on the lounge couch (the chairs at the tables are terribly uncomfortable) and then when we ordered our second drink we were told that was the limit and we couldn’t have anymore. Funny she cut us off at two Prosecco for me and Beer for my husband, when the day before we had three drinks while sitting up there and eating. The a/c never cooled our room off.
Stayed 3 nights in Jul 2024

8/10 Good

Micah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, but fairly simple. Historical building in heart of Hot Springs that could probably do a little more on design to highlight the historical charm potential of the hotel. Rooftop bar and restaurant have appeal but the layout of space is awkward and more like a beachside cabana bar than an upscale rooftop restaurant/lounge. Staff was very nice but lacked the training of a higher end hotel. Would stay there again at the right price point next time I need to be in Hot Springs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and very relaxing.
Stayed 1 night in Jul 2024

10/10 Excellent

Mitchell, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The street noise was loud, but property provided ear plugs (and I always travel with a white noise machine).
Stayed 3 nights in Jul 2024

8/10 Good

Annamay

Stayed 2 nights in Jul 2024

10/10 Excellent

KEN, Sun Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Courteney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud!!!
The street is extremely loud and the traffic doesn’t stop all night. Be ready for LOUD rap and motorcycles.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose this hotel because of the location to the park, we were just stopping for 1 quick night and wanted to be conveniently close to Hot Springs National Park to maximize our time. Hotel was super clean and staff was very friendly. Our room was quiet, we were not bothered by any road noise or hallway noise. We were bummed that the rooftop was closed when we tried to go up around 7 on a Sunday night. I understand the bar closing early but it would have been nice to see the view. Also the bathroom door was a terrible as other reviews have said, dreadful design. Overall happy with our stay though, would definitely stay again!
Stayed 1 night in Jun 2024

8/10 Good

Roque

Stayed 2 nights in Jun 2024

4/10 Poor

Shane

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and walking distance to many things . Staff was friendly and room was really nice! Loved my stay!
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
We enjoyed our visit. This hotel is nice. Clean. Staff was on top Of their game. Hotel is on the heart of Bath Row. Close to all the good things!
Stayed 2 nights in Jun 2024