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Phoenician Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenician Resort

Property grounds
Aerial view
Indoor pool, outdoor pool, pool loungers
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Washer
  • Gym
  • Pool
  • Barbecue grill

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    3 min walk
  • O Me Ly Vietnamese Restaurant & Cafe
    1 min walk
  • Broadbeach South Light Rail Station
    13 min walk
  • Surfers Paradise, QLD (SFP)
    4 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

The Star Residences Gold Coast

Pool
Kitchen
Washer
Dryer
4.4 out of 5, Excellent, (324)
The price is NZ$460
for 1 room
includes taxes & fees
4 Jan - 5 Jan
The Star Residences Gold Coast

About the area

Gold Coast

With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast. .This family-friendly aparthotel is 0.6 mi (1 km) from Pacific Fair Shopping Centre and 2 mi (3.2 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Oasis - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Pacific Fair Shopping Centre - 12 min walk
  • Cavill Avenue - 4 min drive

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly Gold Coast aparthotel in Broadbeach with free parking
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sunloungers
  • A hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Family friendly

  • Children's pool
  • Children's toys
  • Children's books

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 20.00 per night

Bathrooms

  • Bath or shower
  • Shampoo
  • Hairdryer
  • Free toiletries
  • Soap
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 0-inch LCD TV with cable service
  • Games room
  • DVD player
  • Games

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • In the city centre

Things to do

  • Health club
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 80 rooms
  • 9 floors
  • 2 buildings
  • Built in 1997
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1040 reviews" "
Rating 8 - Good. 371 out of 1040 reviews" "
Rating 6 - Okay. 94 out of 1040 reviews" "
Rating 4 - Poor. 24 out of 1040 reviews" "
Rating 2 - Terrible. 11 out of 1040 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Liked: Cleanliness, property conditions & facilities
Great location but as it is so close to restaurants and the centre of Broadbeach it was a little noisy.
Stayed 4 nights in Nov 2024

8/10 Good

Royce

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms could do with an update as theyre showing their age
Stayed 2 nights in Oct 2024

8/10 Good

Robert John

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
O.K. shower needed changing as well as the taps in the shower. They are Bunning's second rate fittings. they need to be upgraded. Also the wine/ bottle opener was worn out it would not even grip the lid. The scissors were also broken and need replacing. Please more attention to care after all we paying a premium price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean & very comfortable. Customer service was the standout. Everyone was happy, engaging & wanting to go the extra mile. Will recommend & looking forward to planing our next visit. Thank you for making our stay so welcoming.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Friendly staff , fabulous location , great variety of restaurants no need to eat out of broadbeach.
Stayed 4 nights in Sep 2024

8/10 Good

David

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Patricia

Travelled with family
Liked: Amenities, room comfort
I enjoyed the convenience to dining, supermarket and other shopping. Also great area for walks and close to tram stop.
Stayed 15 nights in Aug 2024

10/10 Excellent

Sapela

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities
Staff were excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Friendly, helpful staff 😊
Stayed 8 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Handy to all facilities,good rooms great pool
Stayed 11 nights in Aug 2024

6/10 Okay

Philip

Sunken dining chairs. Unbelievable. No wardrobe space main bedroom. Not enough bowls in pantry. Needs new kitchen . Original still. Bad smell from laundry. Stayed before. Worst room I've had. I went thru wotif. Disappointing But nothing will change . Never does.
Stayed 5 nights in Sep 2024

8/10 Good

David Lawrence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great would stay again although Bathroom needs overhaul
Stayed 7 nights in Sep 2024

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the one ply toilet paper.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerrie Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a recent 5 night stay. Our room was spacious, clean and well equipped. The beds were very comfortable. Beautiful pool. The location was amazing. We will highly recommend to friends and family and we will stay there on our next visit.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chrstine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property Fantastic pools area Very spacious Very comfortable beds Bathrooms are showing some age We would definitely stay here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
Too noisy facing the tram line plus cockroaches in apartment. Washing machine didn’t work, therefore I had dripping wet clothes hung out on the balcony with no clothes stand nor line to hang them on. Luckily QLD had 3 continuous days of 32 degree weather that eventually dried my clothes and I was able to pack them away ready to take back to Sydney. A Repair Person was sent, however we were checking out when he arrived.
Stayed 4 nights in Aug 2024

6/10 Okay

Makarena

Travelled with family and small children
Liked: Property conditions & facilities
I thought the hotel had beach views and I was disappointed when it didn’t. Noisy at nights with all the restaurants but the hotel itself was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic place to stay. Park the car and walk, everything you want is close by. Lovely helpful staff. Overall my husband and I had a fantastic two weeks and would highly recommend, many thanks.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lorraine Kathleen

We love the Phonecian because of its location and helpful friendly staff especially Di (Lady) on reception. That was our third stay. Broadbeach is a fabulous place to holiday
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, being in the heart of Broadbeach close to the beach, shopping and all amenities.
Stayed 6 nights in Aug 2024

6/10 Okay

Cameron

Liked: Cleanliness, property conditions & facilities
There was no air-conditioning in the bedroom making it very hard to cool the bedroom and the bed was really soft and had a hole in the middle. Between the lack of air-conditioning and the terrible bed I didn't get a lot of sleep and wouldn't recommend staying here. Summer would be terrible there.
Stayed 2 nights in Aug 2024

8/10 Good

Susa

Liked: Property conditions & facilities
Location is excellent
Stayed 4 nights in Aug 2024

6/10 Okay

Ji Yun

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with my stay at this hotel, as it didn't live up to its 4-star rating. The bathroom and bed were outdated, and the overall condition of the room felt neglected. The only redeeming qualities were the convenient location and ample parking. Unfortunately, these perks didn't make up for the lack of comfort and quality.
Stayed 2 nights in Aug 2024