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Aparthotel

Phoenician Resort

4.0 star property

Photo gallery for Phoenician Resort

Indoor pool, outdoor pool, pool loungers
Exterior detail
Reception
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer

Explore the area

View map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪2 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

One-Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

Two-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Gold Coast

With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, just a 4-minute walk from Gold Coast Convention and Exhibition Centre and 8 minutes by foot from The Star Gold Coast. .This family-friendly aparthotel is 0.6 mi (1 km) from Pacific Fair Shopping Centre and 1.8 mi (2.9 km) from Surfers Paradise Beach.
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What's nearby

  • The Oasis - 2 min walk - 0.2 km
  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.2 km
  • Broadbeach Beach - 5 min walk - 0.5 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Pacific Fair Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Broadbeach South Light Rail Station - 11 min walk
  • Gold Coast City Coomera Station - 25 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Boonchu Thai Food - ‬3 min walk
  • ‪Double Zero - ‬2 min walk
  • ‪The Loose Moose - ‬3 min walk
  • ‪Sushi Train - ‬1 min walk
  • ‪Sage Cafe Restaurant - ‬3 min walk

About this property

Phoenician Resort

Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 20.00 per night

Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach

Phoenician Resort Broadbeach

Phoenician Resort - Broadbeach Gold Coast

Mantra Phoenician Hotel Broadbeach

Mantra Phoenician- Broadbeach Hotel Broadbeach

Phoenician Resort Aparthotel

Phoenician Resort Broadbeach

Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1183 reviews
Rating 8 - Good. 416 out of 1183 reviews
Rating 6 - Okay. 107 out of 1183 reviews
Rating 4 - Poor. 27 out of 1183 reviews
Rating 2 - Terrible. 15 out of 1183 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Lindarose

Liked: Cleanliness, amenities
The staff were on it straight away and i left happy didnt go to the pool cause of lousey weather
Stayed 2 nights in Feb 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff great clean room, great all round
Stayed 4 nights in Feb 2026

10/10 Excellent

Ian

Size of apartment, location, staff at reception.
Stayed 3 nights in Feb 2026

10/10 Excellent

Merryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were lovely. The room was amazing with some ocean views, also very clean. Walking distance to shops, and plenty choice of restaurants, and of course the beach. Little noisy at night from the restaurants, but that is what to expect staying in the middle of Broadbeach. My granddaughter and I loved our stay.
Stayed 4 nights in Jan 2026

6/10 Okay

Anh Khoa

Travelled with family and small children
Brilliant location but terrible customer service. It’s an aging hotel and in need of repairs. I was charged an extra $40 a night for a child under 5 years old. When I asked why, the explanation was for extra linen and towel. We received two sheets and an extra towel.
Stayed 3 nights in Jan 2026

8/10 Good

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort/room is a little tired but great location
Stayed 4 nights in Dec 2025

2/10 Terrible

J

Disliked: Cleanliness, amenities
Very disappointed with the condition of the room and the price paid over the New Year period. Filthy carpet. Cockroach in the wardrobe. Very dusty. Mould in the shower.
Stayed 7 nights in Dec 2025

10/10 Excellent

Prashand

Liked: Cleanliness, amenities, property conditions & facilities
Great location , clean , wonderful staff
Stayed 3 nights in Dec 2025

8/10 Good

Roger, Mt Eden

Liked: Cleanliness, amenities, property conditions & facilities
Front desk reception (Sally and Julie) were great, very engaging and helpful, made you feel instantly at home. Room size and location was excellent
Stayed 3 nights in Dec 2025

6/10 Okay

George

Loud from cars at night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin, friendly staff, room was clean and well equipped. It was nice to be able to sit out on the balcony. Can be a little noisy from nightlife below, but didn't affect my stay. I would definately stay here again. beach, transport and shops within easy walking distance.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
It was a well kept hotel with friendly staff, nice facilities including indoor lap pool and gym, and great location. Would definitely come here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were excellent. We loved our patio.The air conditioning was fine , however it was not very hot weather and I wondered how it would be on hot days.
Stayed 3 nights in Dec 2025

8/10 Good

Nathan

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities
Great place to stay!
Stayed 3 nights in Nov 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean, modern We love the location too
Stayed 3 nights in Nov 2025

6/10 Okay

Rodalyn

Give more supply like coffee and towel and shampoo and soap
Stayed 3 nights in Nov 2025

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Well maintained room excellent having the parking provided at no charge/ great location to restaurants and public transport. Short walk to beach and Pacific Fair / apartment roomy with everything we needed for 3 night stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was ready before checkin and welcomed to move in earlier than planned. Staff extremely accommodating and friendly Lovely suite, quality fittings and very comfortable. This was our third stay and we'll be back.
Stayed 7 nights in Nov 2025

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, property conditions & facilities
If I wanted to sleep in a nightclub, I’d book one. Our room was directly above three bars blasting music into the early hours, and most rooms sit right above these venues, not just ours. This should have been clearly mentioned before booking. I also emailed reception about the issue, but they didn’t bother to respond.
Stayed 4 nights in Oct 2025

8/10 Good

Gerard

Liked: Cleanliness
Great position in Broadbeach. Stayed several times now. Friendly staff . If anything, maybe they should leave more than one bath towel each to use during your stay. That way one could be washed and still be able to have one to use.
Stayed 4 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facilities and staff were extremely helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Perfect position. Close to beach and shopping g and dining
Stayed 2 nights in Oct 2025

8/10 Good

jackie

Liked: Cleanliness, property conditions & facilities
Staff very professional and helpful. Outdoor pools and bbq area is great. Room was quite dated, could do with new curtains and fresh paint. Stayed in same complex last year and it was great so each room may vary slightly
Stayed 5 nights in Oct 2025