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Phoenician Resort

4.0 star property

Photo gallery for Phoenician Resort

Property grounds
Aerial view
Apartment, 1 Bedroom | Balcony
Indoor pool, outdoor pool, pool loungers
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Washer
  • Gym
  • Barbecue grill

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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Lobby

Meriton Suites Broadbeach, Gold Coast

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  • Washer
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  • Free WiFi
4.6 out of 5, Wonderful, (4150)
The price is NZ$219
for 1 room
includes taxes & fees
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About the area

Gold Coast

With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast. .This family-friendly aparthotel is 0.6 mi (1 km) from Pacific Fair Shopping Centre and 1.8 mi (2.9 km) from Surfers Paradise Beach.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Oasis - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 5 min walk - 0.5 km
  • The Star Gold Coast - 7 min walk - 0.6 km
  • Pacific Fair Shopping Centre - 12 min walk - 1.1 km
  • Cavill Avenue - 4 min drive - 3.2 km

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly aparthotel with a health club and a sauna
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1081 reviews
Rating 8 - Good. 382 out of 1081 reviews
Rating 6 - Okay. 97 out of 1081 reviews
Rating 4 - Poor. 24 out of 1081 reviews
Rating 2 - Terrible. 11 out of 1081 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Travelled with partner
Liked: Amenities
We have stayed at the phoenician three times before. We were in the same apartment in 2023 and thought it needed some renovation. Back in the same room this stay and the condition of the apartment has deteriorated even more. The cleanness wasn't up to it either. I wonder if this apartment was allocated to us because it booked through a deal but if I booked it myself direct I would have not been happy. Disappointed with this stay. Great location and facilities but rooms really should be upkept.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leigha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception ladies were lovely and funny!
Stayed 3 nights in Jan 2025

8/10 Good

Cameron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach, restaurants, trams and Woolies. Apartment had all the amenities to make you feel at home. Would stay here again depending on the price/deal.
Stayed 3 nights in Jan 2025

8/10 Good

Mark

The tv reception was terrible and lounge suite needed vacuum
Stayed 2 nights in Dec 2024

10/10 Excellent

Saraya

Liked: Cleanliness, amenities, property conditions & facilities
Great family stay! We enjoyed it and found it very clean and well maintained. From check in to check out. Will definitely stay again soon
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
All Staff were amazing to deal with. Place a little run down in certain areas but the customer service was above expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

fermino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact it had an indoor pool and an outdoor pool. Very close to public transport and so close to restaurants
Stayed 9 nights in Nov 2024

8/10 Good

greg

Liked: Cleanliness, room comfort
Easy Broadbeach Access for either Business or Play
A one bedroom apartment was ideal both for its size and northeast aspect. The property sits proudly on a great vibing street providing access to multiple bars and cafes. Spoilt for choice. Transport access was simply the best for up and down the eastern strip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Everything you may need in the unit, self contained. Liked free wi fi & Foxtel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vicky

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Marisa

Liked: Cleanliness, property conditions & facilities
Great location but as it is so close to restaurants and the centre of Broadbeach it was a little noisy.
Stayed 4 nights in Nov 2024

8/10 Good

Olivera

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is in great location. Has 2 pools!! Indoor and outdoor, both heated with spa, sauna, gym etc. Large clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Royce

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms could do with an update as theyre showing their age
Stayed 2 nights in Oct 2024

4/10 Poor

Jane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the location and the reception desk we would not recommend this accommodation. Problem were 1) the drains were smelly 2) to walk back into the room from outside to odour was vile 3) to walk out of the bedroom each morning the odour was vile 4) shower/bath frame was grotty 5) mould on the shower/bath tiles 6) the light over the vanity was not operational 7) the fan in the bathroom was constantly running 8) the washing machine had an odour 9) bedside light/shade was broken and the light was not operational 10) bedroom tv was not fully operation/lack of programming, even after we requested it be fixed, it was not to any standard and lacked the programnes that was showing on the main tv 11) the was not a/c in any of the lifts and to go between the basement/ground floor to level 8 it was like a sauna, that is why the sliding glass door to the balcony and the windows adjacent were left opening to take the hot air out when arriving on level 8 12) coming from the lift at basement level parking we found ourselves dry reaching with foul odour on that level 13) balcony chairs were dirty and brittle 14) there was thick green/black mould on the balcony hob with weed growth as well 15) limited toiletries were provided (soap,etc) then you had to buy your own. The smelly odour have been mentioned by previous patrons in reviews, but it seems nothing get done to make it better 11)
Stayed 5 nights in Oct 2024

8/10 Good

Brian Donald

Liked: Cleanliness, property conditions & facilities
Easy to get around
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the hotel is a bit dated the rooms are spacious and comfortable. The staff are very friendly and helpful, especially Kate) The location is simply the best, right across from a tram stop, close to restaurants, a supermarket, the beach, everything
Stayed 11 nights in Oct 2024

10/10 Excellent

Colleen, Oyster Bay

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great weekend
Stayed 3 nights in Oct 2024

8/10 Good

Aimee, West End

Travelled with family
Liked: Cleanliness
Location is amazing, it is an older property so it is a lot larger than more newer builds. Unit had everything we needed, a few maintenance issues lights in kitchen needed changing and shower door came off mid shower but front desk very receptive to getting issues resolved. Will definitely be back sometime soon
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendlly, assisting above and beyond. Event location amazing. Recommend anyone stay - facilities great, location great. All guest have a smile 😀
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great location
Stayed 3 nights in Oct 2024

6/10 Okay

Ashlea

Travelled with partner
Liked: Cleanliness
Room had a very poor design. Property looking tired. Lovely staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Travelled with partner
Central position in Broadbeach
Stayed 10 nights in Oct 2024