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Phoenician Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenician Resort

Property grounds
Aerial view
Indoor pool, outdoor pool, pool loungers
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Washer
    Washer
  • Pool
    Pool
  • Kitchen
    Kitchen

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    3 min walk
  • Gold Coast Convention and Exhibition Centre
    5 min walk
  • Broadbeach Beach
    5 min walk
  • Surfers Paradise, QLD (SFP)
    4 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Gold Coast

With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast. .This family-friendly aparthotel is 0.6 mi (1 km) from Pacific Fair Shopping Centre and 2 mi (3.2 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Oasis - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 5 min walk - 0.5 km
  • The Star Gold Coast - 7 min walk - 0.6 km
  • Pacific Fair Shopping Centre - 12 min walk - 1.1 km
  • Cavill Avenue - 4 min drive - 3.2 km

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly Gold Coast aparthotel in Broadbeach with free parking
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sunloungers
  • A hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Family friendly

  • Children's pool
  • Children's toys
  • Children's books

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 20.00 per night

Bathrooms

  • Bath or shower
  • Shampoo
  • Hairdryer
  • Free toiletries
  • Towels provided
  • Soap

Living spaces

  • Living room

Entertainment

  • 0-inch LCD TV with cable service
  • Games room
  • DVD player
  • Games

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • In the city centre

Things to do

  • Health club
  • Surfing/body boarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 80 rooms
  • 9 floors
  • 2 buildings
  • Built in 1997
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1034 reviews" "
Rating 8 - Good. 369 out of 1034 reviews" "
Rating 6 - Okay. 94 out of 1034 reviews" "
Rating 4 - Poor. 24 out of 1034 reviews" "
Rating 2 - Terrible. 11 out of 1034 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Liked: Cleanliness, property conditions & facilities
Great location but as it is so close to restaurants and the centre of Broadbeach it was a little noisy.
Stayed 4 nights in Nov 2024

8/10 Good

Royce

Travelled with group
Liked: Cleanliness, property conditions & facilities
Rooms could do with an update as theyre showing their age
Stayed 2 nights in Oct 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean & very comfortable. Customer service was the standout. Everyone was happy, engaging & wanting to go the extra mile. Will recommend & looking forward to planing our next visit. Thank you for making our stay so welcoming.
Stayed 7 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities
Staff were excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Friendly, helpful staff 😊
Stayed 8 nights in Sep 2024

8/10 Good

David Lawrence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great would stay again although Bathroom needs overhaul
Stayed 7 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities
It would have been nice to have someone refill the tea bags, I was given 5-6 tea bags for my whole stay (6 days) and didnt want to buy a full box to take around. Some of the dishes were also dirty/stained. It would have been great to have someone pop through each day just for a quick vac. You are not allowed to have the aircon below 24C which I found hard as someone who runs warm, I prefer to have the aircon around 21C. Aside from these small things it was really nice to have a laundry, balcony, ironing board, full kitchen and comfortable bed. Staff were friendly and the space was much bigger and brighter than I thought. Lovely place to stay.
Stayed 5 nights in Aug 2024

8/10 Good

Bridget

Stayed 4 nights in Aug 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location handy to restaurants and shops. Good size 1 bedroom unit with everything you need. Nice and friendly staff at the hotel. Easy parking. Great pools and a good gym. Will stay again.
Stayed 6 nights in Aug 2024

8/10 Good

Karen

Stayed 8 nights in Aug 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location, large apartment, quite, secure and easy parking.
Stayed 9 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, room comfort
Not good enough...
Great location with many excellent dining options right outside and ideal for our 10 night stay. Local tram network is right across the street too. However, unfortunately our room was extremely dirty, especially the bathroom. The sofa bed / couch had a broken arm & was extremely uncomfortable to sit on for any length of time, probably just passed its effective use by date. The shower head broke off on the first use, it was replaced when asked, however the tradesman left black footprints all over the bath matt & in shower base. As the hotel was fully booked, unfortunately there was no point asking for another room. Would definitely not stay at or recommend the Phoenican Resort again.
Stayed 10 nights in Jul 2024

10/10 Excellent

Craig

Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet easy access to transport 2 tvs
Stayed 3 nights in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Very convenient and was quiet and safe. I will definitely stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, room comfort
Fab location
great location; good sized rooms. Clean well set out bathroom and kitchen
Stayed 4 nights in Jul 2024

6/10 Okay

Len

Travelled with partner
The bed is so hard and a big join down the middle Cleanly ness needs attention Over powering Bad smell coming from somewhere in kitchen area Location is the biggest plus Furniture dated. But ok
Stayed 3 nights in Jul 2024

10/10 Excellent

TANYA

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need is at your doorstep.
Stayed 4 nights in Jul 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Amenities
Apartment & position was lovely. Bathroom was small & didn’t match rest of apartment in style.
Stayed 7 nights in Jun 2024

6/10 Okay

Tayow

Business traveller
The property is close to transportation and easy to get around town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yanling

Stayed 4 nights in Jun 2024