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Quality Inn Gaylord

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    8 min walk
  • Bavarian Falls Park
    15 min walk
  • Call of the Wild Museum
    15 min walk
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Baymont by Wyndham Gaylord

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1001)
The price is NZ$136
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Baymont by Wyndham Gaylord

About the area

Gaylord

Located in Gaylord, Quality Inn Gaylord is within a 5-minute drive of Otsego County Historical Museum and Bavarian Falls Park. .This hotel is 0.8 mi (1.3 km) from Call of the Wild Museum and 1.2 mi (1.9 km) from Otsego Memorial Hospital.

What's nearby

  • Bavarian Falls Park - 15 min walk
  • Call of the Wild Museum - 15 min walk
  • Gaylord Discovery Center - 2 min drive
  • Otsego County Sportsplex - 3 min drive
  • Otsego Golf Club - 3 min drive

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 48 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Culver's - ‬17 min walk
  • ‪Five Guys - ‬13 min walk
  • ‪Panera Bread - ‬13 min walk

About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and a fitness center
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 145 out of 974 reviews" "
Rating 8 - Good. 279 out of 974 reviews" "
Rating 6 - Okay. 236 out of 974 reviews" "
Rating 4 - Poor. 177 out of 974 reviews" "
Rating 2 - Terrible. 137 out of 974 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
Prpoerty needs renovation and our door wascwarped with a broken safety chain. Bathroom door was also warped so it would not close. Side entry door was missing its lock and was unsecured.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

shellia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was the first corner room, 107 it was a little cell and smelled like body odor. Moved to 139. No bed skirts, bare box spring, no mattress protector. Handle to shower fell off, dirty wash cloth over the shower. Moved next morning to 120, cleaner but no trim in room. Carpets filthy, ice machine on bith floors broke, vending out of order, dirty lobby. GM refused discount and was rude. Ignored expedia many times trying to get a refund.
Stayed 4 nights in Aug 2024

6/10 Okay

Imtiyazuddin

Disliked: Property conditions & facilities
No elevator
Stayed 1 night in Aug 2024

2/10 Terrible

Rhonda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had sort of a musty, closed up smell. There was NO mirror in the bathroom. There was a floor lamp in the bathroom...not sure why. Lighting was poor. No exhaust fan. Pool was closed due to maintenance issues. Staff sat outside next to the lobby to smoke and take breaks. Breakfast was horrible. Selection was slim and staff wasnt professional. Hotel business was conducted at the lobby counter instead of in the office. If it hadnt been a ladt minute reservation and evening check-in. We would have gone somewhere else!
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it all
Stayed 1 night in Aug 2024

4/10 Poor

ALICIA

Disliked: Cleanliness, amenities, property conditions & facilities
I guess the property is undergoing renovations, but this hotel seems like it has been unkept for a while. The exterior doors to property have lock mechanisms removed. The door by the pool is just jimmied permanently open. Even the door to my own room barely locks from the inside (it’s like the mechanism doesn’t fit in to the door frame). I didn’t have hot water while taking a shower. The hot tub jets barely work. The breakfast includes a waffle maker, cereal, bagels, muffins, coffee, and yogurt.
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast ws poor; the facilities are aging significantly
Stayed 1 night in Aug 2024

8/10 Good

Pedro, TROY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offered the same items every day. Aftr a few days biscuits and gravy starts to get old. Beggels are good. The pool is heated.
Stayed 9 nights in Aug 2024

4/10 Poor

Nancy, Morrice

Business traveller
I stayed at this property many years ago, just before they started having water problems. They are still having water problems and still repairing the property. In the meantime they are still renting out rooms for $275 a night. If we hadn’t had an emergency in the family, and we weren’t so old we would have slept in the car.
Stayed 1 night in Aug 2024

10/10 Excellent

Rina, Grandville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for price
Stayed 1 night in Aug 2024

2/10 Terrible

thomas

Disliked: Cleanliness, property conditions & facilities
The pool was nice -almost everything else was in need of repair or replacement’s
Stayed 2 nights in Aug 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was great, plenty warm and deeper than most. The spa was only mildly warmer than the pool. The hallway rug is very worn, with tape holding it in place. The breakfast was not breakfast. The room lighting was lacking by the entrance door. The staff was very courteous and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Disliked: Staff & service
Just OK!
Customer service was just ok, not too friendly. The hotel is old, doing some remodeling. Carpets dirty and run down. Stairs are steep- no elevator. The room was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Brajendra

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No/Quality Inn
The room was barely clean The bathroom floor felt gritty/dirty and smelled of urine The room did not get cleaned the next day after we slept No cleans towels, had to hunt down someone and get towels and we told they were out of clean ones Did finally get some later in the day The carpet felt wet and room had a musty odor The door had to be forced open each time we entered Missing baseboards and headboard was peeling See photos below
Headboard peeling/flaking off
Missing baseboard
Hole in wall
Another hole in wall
Stayed 2 nights in Aug 2024

4/10 Poor

Stephen

The room we were in needs a complete upgrade.
Stayed 2 nights in Aug 2024

2/10 Terrible

Norma

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
disappointed and I am asking for a refund - rooms were recently painted and we could not get in OR OUT of room - fire hazard and could have been reported to city l/fire dept 😕
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel under construction.
Overall, the visit was okay. I dislike that there was no elevator to 2nd floor and no other rooms on 1st. The room was clean, but the air was stuffy. Noted a hole in the corner of the room and the toilet moved every time you sat on it. There was a small hair near the drain of the shower. The breakfast was okay, if you only wanted the waffles. The cereal was old, and apple juice was 99% water.
Stayed 1 night in Aug 2024

8/10 Good

Yogesh

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Wynne

Liked: Staff & service
Disliked: Amenities
Nothing quality here at the Quality INN. No sleep. No security bolt lock in room at the door & the room door requires lifting to close. Room is not finished- missing baseboards & areas with holes at the baseboard area. Electrical cords running at a stretch. Noisy- all stairway activity heard
Stayed 1 night in Aug 2024

2/10 Terrible

Loc

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old, smelly, poor condition . Quality Inn in Canada was good but here in the US, this location. Never come back !
Stayed 1 night in Aug 2024