Comfort Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Hot tub
  • Gym
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
17617 North Freeway, Houston, TX, 77090

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Houston

A stay at Comfort Inn & Suites places you in the heart of Houston, within a 5-minute drive of HCA Houston Healthcare Northwest and Houston Northwest Medical Center. .This hotel is 1.4 mi (2.3 km) from Providence Hospital of North Houston and 1.7 mi (2.8 km) from Texienne Hospital Systems.

Getting around

  • Houston Station - 23 min drive
  • Terminal B Station - 23 min drive
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Pappas Bar-B-Q - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Comfort Inn & Suites

Hotel in Houston with free breakfast and a 24-hour fitness center
Comfort Inn & Suites offers 62 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Archery
  • Billiards/pool table
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn & Suites Hotel
Comfort Inn & Suites Houston
Comfort Inn & Suites Hotel Houston
Fairfield Inn Suites Houston North/Cypress Station
Fairfield by Marriott Inn Suites Houston North/Cypress Station

Comfort Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 247 out of 583 reviews" "
Rating 8 - Good. 166 out of 583 reviews" "
Rating 6 - Okay. 67 out of 583 reviews" "
Rating 4 - Poor. 43 out of 583 reviews" "
Rating 2 - Terrible. 60 out of 583 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

jody

Hmmm. So the first room they gave us i opened the door and there were people in the bed. Second room the door opened but the inside latch was latched so it was occupied. Finally we got an empty on the third try.....
Stayed 1 night in Sep 2024

6/10 Okay

Jeannie, Victorville

It was ok
Stayed 1 night in Sep 2024

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some paint refreshing. Bathroom remodeling. Different paint color choices.
Stayed 3 nights in Sep 2024

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jaweed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tara

Stayed 2 nights in Aug 2024

8/10 Good

Jesse, Waco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say was the shower tile peeled from the wall creating a bubble as well
Stayed 3 nights in Aug 2024

2/10 Terrible

DeAndrea

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 7pm for my prepaid stay. Clerk was sitting in the lobby with his kids and no evidence that he was an employee. Eventually checked me in. I go to the room. No towels. I try to call the desk. No answer. I go back down and inform him of missing towels. After rummaging around procures one. Makes a comment about "housekeeping.". Hopefully the towel is clean. I get up early to run. I specifically chose this hotel for its 24/7 fitness center. Both treadmills have handwritten signs reading "BROKEN" on looseleaf. I can provide pictures. So then I proceeded to inform staff of this. Outside. Smoking. Some woman there with him, presumably a significant other based om their actions. Obviously he can't fix the problem. Nor does he apologize. Taking my run outside at this point - 85 degrees and 72% humidity - the surrounding area is retail, auto body, and other hotels. Several homeless persons in front of various stores. Eventually paid for a day pass at planet fitness, showered and used my lone towel before checking out.
Stayed 1 night in Sep 2024

6/10 Okay

Cary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Stayed 1 night in Aug 2024

4/10 Poor

Chadana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Stephon

Disliked: Staff & service, property conditions & facilities
Elevators, broken, only two large towels in the room, front desk did not answer the phone
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Everything was fine except the elevator was out of service and the two remotes given me didn’t work so I didn’t have one ultimately. The breakfast was ok except the eggs. Otherwise, all was good.
Stayed 1 night in Aug 2024

6/10 Okay

antulio

Liked: Cleanliness, staff & service
no elevator
elevator not working, bathroom not working, front desk gave us another room, they were nice
Stayed 2 nights in Aug 2024

4/10 Poor

Vashaun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made my reservation on line for a queen size bed. Made my way to hotel for room to be sold out. Was given a room with two beds that I didn’t need. We only had one wash cloth in our bathroom. My husband asked for another one at the front desk and was told they didn’t have any. The shower curtain was in bad condition. We also had to ask for toilet paper. No coffee in room. The little coffee maker was missing a piece to make coffee. The best thing about the breakfast was the toast and coffee. The bacon was in pieces, the sausage and eggs didn’t taste good at all. The juice machine wasn’t working. Also area has a lot of homeless pan handling in area.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mili

Travelled with family
Disliked: Property conditions & facilities, room comfort
Cockroaches crawling on the walls !!
On arrival , the receptionist was not welcoming , it was as if doing a favor on us . The elevator did not work , we had to haul our luggage up the stairs . The hallways smelled horribly of weed , and even though the room was non smoking , it smelled of weed . There was a cockroach creeping on the wall , that I had to kill . I even took a picture and showed it to the receptionist , she did not even apologize for it . The towels were clean but looked like rags , so old and worn out . Only part that was ok was breakfast. I would never stay in this hotel. This Fairfield hotel was a disappointment.
Stayed 1 night in Aug 2024

6/10 Okay

Jacquelin

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanford

Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
A little disappointing
The good: nice lady at front desk, comfortable beds and good breakfast. The bad: only one lady working on Friday night and had to go find her to check in. Had to wait about 15min to check in as nobody at front desk at arrival,elevator broken and had to climb stairs with heart failure, husband couldn’t use treadmills because both broken, no washcloths, only 3 towels for four people, no bath mat, (no spare linens at front desk states cleaning lady only comes every 3 days)!trash in trashcan from previous person, no smoke detector in room. Just did not feel this was the quality that you expect from a Fairfield Inn.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator broken, Ok thats fine. Breakfast in the morning, the eggs was old they were changing colors. When I went to check out, the person didnt even get from her chair to walk 3 steps to the counter. There was no hand soap in either bathrooms (We had two rooms).
Stayed 1 night in Jul 2024

2/10 Terrible

Cory

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not want to stay at this hotel again. Got into bed and there was a brown spot on the edge of the sheets so to improve this I feel like housekeeping needs to check sheets better. Also I had to kill a cockroach climbing on the wall. An exterminator would help with this issue. My biggest problem is I stayed 3 nights and had my tag hanging on door which I understood to mean that I do not wish to have anybody including housekeeping in my room. The first night we slept in till 11:00am and by that time housekeeping was all ready done. The next day we had to be out of the hotel for activities and upon return the room had been cleaned. I was not very happy this happened I wanted my privacy and thought the hanger on the door ment that. Then the next morning upon leaving the hotel my wife and I were leaving the hotel. Our son was asleep in the room and my wife and I were taking luggage on to the truck to get loaded to leave while our son was sleeping. My wife was coming back into hotel as I was sorting things in the truck and saw the housekeeper coming out of our room. The door tag was still on the door and our son was in the room sleeping. My wife asked her what the hell she was doing in our room and she apparently did not speak English. So with this being said. Take caution with HOUSEKEEPING if staying at this hotel.
Stayed 3 nights in Jul 2024

2/10 Terrible

Helene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had not been cleaned, sheets were visibly dirty (crumbs and hair in both beds), and floor had not been vaccumed. The staff assisted me to change the sheets- but then in the morning (I had to leave very early for the airport) - I realized that there were no towels in the room. I feel like I should get my $$ back on this one. It was awful!
Stayed 1 night in Jul 2024