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Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Standard Room, 2 Queen Beds
Exterior
Point of interest
Exterior
Suite, 1 Bedroom

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Richmond Avenue
    7 min walk
  • Greenway Plaza
    8 min walk
  • Lakewood Church
    17 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    41 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Houston - Greenway Plaza
Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1008)
The price is NZ$252
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Hotel Houston - Greenway Plaza

About the area

Houston

A stay at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel places you in the heart of Houston, within a 10-minute drive of Children's Museum of Houston and Houston Natural Science Museum. .This hotel is 3.8 mi (6.1 km) from Houston Zoo and 4 mi (6.5 km) from MD Anderson Cancer Center.

What's nearby

  • Rice University - 4 min drive - 4.1 km
  • Houston Zoo - 6 min drive - 6.1 km
  • MD Anderson Cancer Center - 7 min drive - 6.6 km
  • Toyota Center - 7 min drive - 8.7 km
  • George R. Brown Convention Center - 8 min drive - 9.6 km

Getting around

  • Wheeler Station - 4 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪IHOP - ‬6 min walk
  • ‪Olive Garden - ‬12 min walk
  • ‪Dessert Gallery - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Hotel with a 24-hour fitness center, in the vicinity of Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 354 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 25.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 18.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • Handrails in stairwells
  • Deep-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 396 out of 1003 reviews" "
Rating 8 - Good. 219 out of 1003 reviews" "
Rating 6 - Okay. 155 out of 1003 reviews" "
Rating 4 - Poor. 104 out of 1003 reviews" "
Rating 2 - Terrible. 129 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

antonio

Travelled with partner
Disliked: Staff & service, amenities
The best thing about this property was the price.
Stayed 5 nights in Aug 2024

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very dependable, helped me through minor reservation issue effectively and efficiently. Thank you for the stay and looking forward to dropping by again the next time I'm in Houston.
Stayed 1 night in Aug 2024

6/10 Okay

James, Richmond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 4 nights in Aug 2024

2/10 Terrible

Paul

Travelled with group
Disliked: Staff & service
Front desk receptionist was very rude and made it difficult for me to check in even though my room was paid and booked through expedia. At time for check out i was rushed and the staff member was banging on my door. When i asked who it was i was ignored and had to open the door without being dressed since i had just got out the shower. Overall really rude staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Deon

Liked: Property conditions & facilities
Disliked: Amenities
Nice
Stayed 3 nights in Aug 2024

2/10 Terrible

Olesya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning of my trip I had to switch rooms because it smelled like mold, had to go purchase my own fresheners. The breakfast was so horrible I wish I never included it in my stay, everyone does their own thing some days one thing is allowed the next day it’s not once again went and purchased my own avocados with egg since the line cook is there some days and not the other days. Smoked salmon being a option one day and not the next day on the buffet. The pool never gets cleaned I personally cleaned myself before I got in it, I have videos of broken rails and steps in the pool. The elevators don’t work in the garage and 2/4 work in the hotel. They don’t clean the rooms even when asked to change sheets they use the same ones, customer service is so horrible they brought sheets and expected me to change my own bedding after saying house keeping wasn’t there . There’s so much more I can honestly say about this place but to finish this review the key card for the room wasn’t working the whole stay for me, security was called to open the door majority of the time because his card worked for my room but my own card that just got issued didn't. I wouldn’t recommend or ever stay here again, parking garage has overflowing garbage for over 4 days causing cockroaches, very disgusting maybe consider health department.
Stayed 11 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

8/10 Good

DeeAnn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator didn’t work in the parking garage so you walk up and down flights of steps. & the pool was disgusting and not maintained at all, & very cloudy. The elevators in the hotel didn’t work either only 2 out of 4 did. The hotel was a hotel I would NEVER recommend to anyone.
Stayed 3 nights in Aug 2024

8/10 Good

Rhonda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel could use some maintenance and upgrades with microwave tv fridge and cable but the staff was excellent. Unfortunately no shuttle service.. that may make a difference on another stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Evellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

rickey

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Rob, Lake Charles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not in a safe area, they did not clean rooms well, son found a pizza box under the bed. Bathroom was in poor condition, ceiling paint peeling. AC did not work nor did the soap dispenser in shower. We reported it and a day later, nothing had been done. Very sad for a Crown Plaza, I paid a good price for the room too, not cheap.
Stayed 1 night in Aug 2024

10/10 Excellent

Anya

Travelled with group
Liked: Cleanliness, staff & service, amenities
i would recommend the elevators getting fixed !
Stayed 3 nights in Aug 2024

8/10 Good

Patricia

Stayed 2 nights in Aug 2024

10/10 Excellent

Mariana

Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

Business traveller
Liked: Amenities, property conditions & facilities
Every night was an issue for oversized parking I paid for. Standard vehicles parking in spots.
Stayed 3 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
The beds were really comfortable and front desk service was great. You could hear hall noise ans the ice machines were not working or present on all floors. I had to go down four flours for ice. Parking was easy with close access to property. but the garage could use some cleaning.
Stayed 1 night in Aug 2024

4/10 Poor

Luis, Allen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
They charge you 25 dlls for the parking but there’s not security at all,the elevator to the garage doesn’t work,there was an extreme odor of cannabis in the whole parking lot so if you are traveling with family and kids this it’s not a good place, the towels are stiff and the breakfast buffet it’s now just average,it used to be a very good place but for that price you can find better options
Stayed 1 night in Aug 2024

10/10 Excellent

Jazmine

Stayed 3 nights in Jun 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024