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Extended Stay America Suites Houston Galleria Uptown

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Houston Galleria Uptown

Deluxe Studio
Exterior
Deluxe Studio
Lobby
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
2300 West Loop S, Houston, TX, 77027
  • The Galleria
    8 min walk
  • River Oaks District
    11 min walk
  • Williams Tower
    11 min walk
  • Houston, TX (HOU-William P. Hobby)
    36 min drive

Room options

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Deluxe Studio

Deluxe Studio

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • Sleeps 4
  • 2 Queen Beds

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Studio

Studio

  • Sleeps 2
  • 1 Queen Bed

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Studio

Studio

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Houston Galleria Area
Pool
Hot tub
Breakfast included
Pet-friendly
3.8 out of 5, Good, (1223)
The price is NZ$160
for 1 night
includes taxes & fees
6 Dec - 7 Dec
La Quinta Inn & Suites by Wyndham Houston Galleria Area

About the area

Houston

With a stay at Extended Stay America Suites Houston Galleria Uptown in Houston (The Galleria), you'll be a 1-minute drive from Westheimer Rd and 7 minutes from Rice University. .This hotel is 6.2 mi (10 km) from Houston Zoo and 6.5 mi (10.4 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 8 min walk - 0.8 km
  • River Oaks District - 11 min walk - 0.9 km
  • Greenway Plaza - 4 min drive - 3.4 km
  • Rice University - 7 min drive - 8.0 km
  • MD Anderson Cancer Center - 10 min drive - 10.5 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Grand Lux Cafe - ‬9 min walk
  • ‪Joey Uptown - ‬11 min walk
  • ‪Velvet Taco - ‬5 min walk

About this property

Extended Stay America Suites Houston Galleria Uptown

Hotel with free breakfast, steps from Westheimer Rd
Extended Stay America Suites Houston Galleria Uptown offers 136 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 136 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Laundry facilities

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Uptown
Extended Stay America Uptown Hotel
Extended Stay America Uptown Hotel Houston Galleria
Extended Stay America Houston Galleria Uptown Hotel
Extended Stay America Houston Galleria Uptown
Extended Stay America Houston Galleria Uptown
Extended Stay America Suites Houston Galleria Uptown Hotel
Extended Stay America Suites Houston Galleria Uptown Houston

Extended Stay America Suites Houston Galleria Uptown Reviews

Reviews

5.6
Rating 10 - Excellent. 201 out of 1001 reviews" "
Rating 8 - Good. 170 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 160 out of 1001 reviews" "
Rating 2 - Terrible. 312 out of 1001 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Leandra

Stayed 3 nights in Aug 2024

8/10 Good

Management

Stayed 2 nights in Jun 2024

2/10 Terrible

DeErin

Stayed 1 night in Aug 2024

2/10 Terrible

Tin-Wai

Charged cancellation fee when they had no power
The day before I arrived I received an automatic email reiterating that check in was at 3pm so I thought everything was fine at the hotel after hurricane Beryl. When I arrived the day of my booking at 3pm, the hotel had no power (6 days after landfall) and could not honor my reservation or let me check in. Yet they charged me their cancellation fee of one night's stay. If they were able to send me an email the day before, why could they not have contacted me about their lack of power? Why should I pay anything at all? Still trying to get this disputed between the hotel itself, hotels.com, and my credit card company.
Stayed 5 nights in Jul 2024

2/10 Terrible

Todd

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Malcom

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Sally

Stayed 5 nights in Jul 2024

10/10 Excellent

Andy

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Stayed 1 night in Jul 2024

2/10 Terrible

Erin

Travelled with family
Stayed 1 night in Jul 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jagadeesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There are quite a few problems(starting from unprofessional staff, unclean hotel & rooms, weed smell through out the hotel & walk ways, spoiled mattress, rochers in bath room. I had to vacate the room early as none of the concerns addressed. I have been told it’s old building all the rooms in the hotel are same.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff. Easy check in check out. Quiet. Stayed one night.
Stayed 1 night in Jun 2024

2/10 Terrible

David

Stayed 5 nights in Jun 2024

2/10 Terrible

Keisha

Disliked: Cleanliness, staff & service, property conditions & facilities
First i waited 30 minutes for someone to check me in. There were people hanging everywhere and just a bad vibe. Very unsatisfied
Stayed 2 nights in Jun 2024

2/10 Terrible

Torah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who traveled from California for post-operative care following a mommy makeover, I expected a high standard of service and accommodation, but unfortunately, my experience fell far short.During my stay, I encountered several serious issues. I was horrified to wake up in the middle of the night to find two roaches in my room. This is completely unacceptable and raises serious concerns about the cleanliness and sanitation of your facilities.The key card for my room frequently malfunctioned, preventing my caretaker from accessing the room. This forced me to get out of bed multiple times, which is a significant liability considering my post-operative condition. The toilet in my room was not working properly. When we notified the front desk, my caretaker was given a plunger to attempt to fix it himself. This lack of professional assistance is deeply troubling and I HAVE PICTURES TO PROVE IT. Despite being aware that I would be staying with a caretaker, the room was only provided with two face towels and two body towels. When I requested additional towels, I was told I could only receive more if I exchanged the ones I had. This is highly inconvenient, especially given my medical needs. On Friday night, my caretaker requested to trade towels and was rudely told by the front desk staff to return at 7 am. When he asked for clarification on the time range, he was met with an attitude. These issues cause a high risk to my health and recovery.
Stayed 7 nights in Jun 2024

2/10 Terrible

Laure

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager profiled me. She gets defensive and very unprofessional. She accused me of smoking. She refused to listen. She looked down on me. I went a week with leaking sink. 3 nights in the row someone tried to open the door with their keys.i had to ask for things that should have been in the room already. There were three patches on the ground. When it rains there's a leak by the window
Stayed 17 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not recommended
It felt very unsafe. People hanging in the hallways and parking lot at night. You could smell the use of drugs. We chose it for the location, but it is not worth it. The staff are friendly and the rooms were fine.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachael

Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Jose, ZEPHYRHILLS

Business traveller
Good but not excellent
Stayed 2 nights in May 2024

2/10 Terrible

Brittany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The building has roaches
Stayed 3 nights in May 2024

10/10 Excellent

Adnan A

Stayed 1 night in May 2024

8/10 Good

Dmytro

Liked: Cleanliness, amenities, property conditions & facilities
It's ok for money
Stayed 1 night in May 2024

4/10 Poor

Guillermo, Westminster

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I first arrived I had to stomp a bug. The fridge was pretty beat up and it was dirty and dusty in the corner of the wall above the fridge. I could still smell smoke like in an old casino hotel. The wood on the chair was chewed up by a dog. the vanity in the bathroom looked like it had water damage and looked like it should be refaced or changed. My phone didn't work and a night light by the bed but I arrived late and wanted to go to bed. The lady was kind enough to offer me another room which she showed me the next day but I was checking out the next day and the hallway reeked of dog urine
Stayed 2 nights in May 2024