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Heights House Hotel, Ascend Hotel Collection

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heights House Hotel, Ascend Hotel Collection

Exterior
Property amenity
Standard Room, 1 King Bed, Non Smoking
Fireplace
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
100 W Cavalcade St, Houston, TX, 77009
  • The Heights Theater
    3 min drive
  • Space Cowboy
    1 min walk
  • Cavalcade Station
    9 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    24 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Courtyard View, 42" TV)

Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Courtyard View, 42" TV)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

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Exterior

The Whitehall Houston

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The price is NZ$263
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Houston

A stay at Heights House Hotel, Ascend Hotel Collection places you in the heart of Houston, within a 10-minute drive of Downtown Aquarium and Minute Maid Park. .This hotel is 4.4 mi (7.2 km) from Toyota Center and 4.7 mi (7.6 km) from George R. Brown Convention Center.

What's nearby

  • Downtown Aquarium - 5 min drive
  • Minute Maid Park - 6 min drive
  • Toyota Center - 6 min drive
  • George R. Brown Convention Center - 8 min drive
  • Rice University - 12 min drive

Getting around

  • Cavalcade Station - 9 min walk
  • Houston Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪El Bolillo Bakery - ‬19 min walk
  • ‪Crawfish And Noodles - ‬18 min walk
  • ‪Taqueria Laredo - ‬5 min walk
  • ‪Golden Seafood House - ‬17 min walk
  • ‪Pinkerton's Barbecue - ‬17 min walk

About this property

Heights House Hotel, Ascend Hotel Collection

Art Deco Houston hotel in Northside with free breakfast
Heights House Hotel, Ascend Hotel Collection offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 133 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include a banquet hall and a vending machine.
Satisfy your appetite with local cuisine at Space Cowboy, a poolside bar/lounge which features a pool view. Quench your thirst with your favorite drink at the poolside bar. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Houston? This hotel has 175 square feet (16 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Space Cowboy - This poolside bar specializes in local cuisine. Happy hour is offered.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Space Cowboy

Things to do

  • Evening entertainment
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Conference space (175 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 30 2024 to December 31 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Entertainment facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Administrative fee: USD 1.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The seasonal pool will be open from March to November
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 946 reviews" "
Rating 8 - Good. 198 out of 946 reviews" "
Rating 6 - Okay. 107 out of 946 reviews" "
Rating 4 - Poor. 66 out of 946 reviews" "
Rating 2 - Terrible. 98 out of 946 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tiana

Stayed 2 nights in Aug 2024

10/10 Excellent

Fabian

Stayed 4 nights in Aug 2024

2/10 Terrible

Noah

Stayed 3 nights in Aug 2024

6/10 Okay

Kipp

Liked: Cleanliness, property conditions & facilities, room comfort
Competing with a pool DJ
It was pleasant how ever the pool was taken over by a DJ and a singles crowd with lots of excessive noise until 11pm . It competed with the tv and our own music. If was informed of private function at the beginning we would’ve tried this place another time .
Stayed 2 nights in Jun 2024

2/10 Terrible

Genaro

They don’t have rooms available. Waste of time on reservation or payment.
Stayed 1 night in Aug 2024

2/10 Terrible

Flor

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

This property is clearly a party atmosphere, but not an ideal hotel stay. The check in area had music blaring so loudly that I was convinced we were in the wrong place. The rooms in reality look far different from the photos online, but were fine enough. The curtains in the room do not close well so we had light from the hall coming in all night. The worst part of our stay was that the hotel checked someone else into our room and they were able to access our room thinking it was theirs. If we had not been inside with the deadbolt locked, this person would have been able to fully step into the room. This left us feeling uneasy that someone else would be able to come into the room while we were out and unable to leave the door deadbolted. During the night, we could hear people arguing in the hallway as if they were in our own room. While the hotel seems great for a day at the pool, I would not recommend this place to stay at.
Stayed 1 night in Jul 2024

10/10 Excellent

Hilario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay minus all the construction. Rooms were nice and cozy and ac was super cold. I’d definitely stay again and front desk personnel were very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Chris

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Cool vibe, breakfast is weak
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had roaches in our room and bed. Pool vibe was excellent. Restaurant is good but expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Good
Stayed 1 night in Aug 2024

8/10 Good

LaShawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and pleasant service.
Stayed 6 nights in Jul 2024

4/10 Poor

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Yolanda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Travelled with group
Liked: Staff & service
A blast
Was a fun place to stay pool party every night good drinks
Stayed 2 nights in Apr 2024

8/10 Good

Trinell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Enjoy our Stay there and will be back!!
Stayed 2 nights in Jul 2024

2/10 Terrible

stacey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checked in at 3:00. Very loud music which could be heard in room with foul language being played around property and around pool for an upcoming event. Elevator broken and had to cling three flights of stairs with luggage. Walkway seemed unstable in places. Staff was great. We left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

8/10 Good

Kong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Jun 2024

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Weekend getaway
We live an hour outside of Houston, and we usually stay here. It’s centrally located, reasonably priced, has a great pool, and has self parking. We’ve stayed here about 6 times, and it’s progressively gotten worse each time. We stayed in May, and I noticed our room wasn’t very clean. Then this time, this room was even dirtier. The bathroom and the floor in the whole room particularly. The bathroom door jam and the wall/baseboards behind the door were disgusting. I know every room can’t be detailed every cleaning, but I would expect noticeable dirt and stains to be cleaned. We were also given a room with 2 queens instead of the king room I was supposed to get. This might have been due to the. Some damage from the recent hurricane though, so I didn’t even bring it up.
Stayed 1 night in Jul 2024

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property got hit with hurricane so a lot of buildings is being refurbished which is a shame and I don’t think helps it was raining a lot of the 2 days we was there the staff are very nice and room was clean
Stayed 2 nights in Jul 2024

4/10 Poor

Karen

Business traveller
Disliked: Amenities, property conditions & facilities
Not my first time to stay there and had really liked the eclectic vibe previously, but I arrive to find no refrigerator nor microwave in my room. Was told they were available by request only. I'm like, really??? Is this a thing now? Supposedly due to thefts from the room. I suggest they invest in some security measures rather than removing amenities
Stayed 2 nights in Jul 2024