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Holiday Inn Express & Suites Houston E - Pasadena by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Houston E - Pasadena by IHG

Lobby
Fridge, microwave, coffee/tea maker
In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
5450 Vista Rd, Pasadena, TX, 77505
  • HCA Houston Healthcare Southeast
    ‪4 min drive‬
  • Pasadena Convention Center & Fairgrounds
    ‪6 min drive‬
  • San Jacinto Community College
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Comm)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm, Mobil Roll In Shwr)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Suite (Specialty)

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm, Mobil Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Houston Pasadena

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (665)
The price is NZ$354
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Home2 Suites by Hilton Houston Pasadena

About the area

Pasadena

When you stay at Holiday Inn Express & Suites Houston E - Pasadena by IHG in Pasadena, you'll be near the airport, within a 5-minute drive of iT'Z Family Food & Fun and Surgery Specialty Hospitals Of America Southeast Houston. .This hotel is 9.8 mi (15.8 km) from NASA Johnson Space Center and 13.3 mi (21.4 km) from University of Houston.

What's nearby

  • Pasadena Convention Center & Fairgrounds - 6 min drive
  • San Jacinto Community College - 6 min drive
  • Lone Star Flight Museum - 10 min drive
  • NASA Johnson Space Center - 16 min drive
  • Space Center Houston - 21 min drive

Getting around

  • Houston Station - 23 min drive
  • Houston William Hobby Airport (HOU) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Pluckers Wing Bar - ‬15 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Holiday Inn Express & Suites Houston E - Pasadena by IHG

Hotel in Pasadena with free breakfast and a fitness center
Holiday Inn Express & Suites Houston E - Pasadena by IHG offers 96 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Kitchenettes offer refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Turndown service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Upon check-in guests must provide a Photo ID matching the name on the reservation along with a valid Credit Card for incidentals. No exceptions will be made.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston E Pasadena Hotel
Holiday Inn Express Houston E Hotel
Holiday Inn Express Houston E Pasadena Hotel
Holiday Inn Express Houston E Hotel
Holiday Inn Express Houston E Pasadena
Holiday Inn Express Houston E
Hotel Holiday Inn Express & Suites Houston E - Pasadena Pasadena
Pasadena Holiday Inn Express & Suites Houston E - Pasadena Hotel
Hotel Holiday Inn Express & Suites Houston E - Pasadena
Holiday Inn Express & Suites Houston E - Pasadena Pasadena
Holiday Inn Express Suites Houston E Pasadena
Express Houston E Pasadena
Holiday Inn Express Suites Houston E Pasadena
Holiday Inn Express Suites Houston E Pasadena an IHG Hotel
Holiday Inn Express & Suites Houston E - Pasadena by IHG Hotel

Holiday Inn Express & Suites Houston E - Pasadena by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 387 out of 601 reviews
Rating 8 - Good. 117 out of 601 reviews
Rating 6 - Okay. 45 out of 601 reviews
Rating 4 - Poor. 23 out of 601 reviews
Rating 2 - Terrible. 29 out of 601 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service..
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
I have stayed at several hotels in the area but this was the best. I mentioned that to the person at the front desk. Additionally, I enjoyed the free “Take One” cookie at the front desk. They were delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Antulio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything grat. Excellent service and rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Nemesis

Liked: Cleanliness, staff & service, property conditions & facilities
Blah
Stayed 1 night in Jul 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasn’t open during our stay and we didn’t have the option to extend our stay past the checkout time
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Bathroom counters were dusty, the carpet was not properly vacuumed.
Stayed 4 nights in Sep 2024

4/10 Poor

McDonald

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay
The rooms are very spacious! Beds were comfortable. The tub had mold stains. Also under the faucet drain. The breakfast wasn't all that great. The coffee was extra super strong. I had to just throw it away.
Stayed 2 nights in Aug 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T P Getaway
This was our 5th time staying here, and it's always great
Stayed 2 nights in May 2024

4/10 Poor

Yasir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is closed Always
Stayed 1 night in Aug 2024

10/10 Excellent

Zeeshan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Jul 2024

6/10 Okay

Marcus

Liked: Staff & service, amenities
Disliked: Cleanliness
The gym was the only nice part about the place. Had to be moved from my first room due to a mainenace issue with the plumbing after the first night. Both rooms I stayed in had black caulking around the tubs. And one of the floors was all sticky. Second night people were partying in the rooms and there were people running back and forth and yelling in the halls for 2 nights in a row who trashed the halls and elevators.. Beds were clean and the workers behind the desk were very friendly and I saw them be firm with the other obnoxious guests.
Stayed 4 nights in Jul 2024

4/10 Poor

Jesus

Travelled with family
Liked: Room comfort
Has gone down in cleanliness
Room wasn’t ready at checkin and we were ok with that but we were not ok when they came knocking 45 min before checkout trying to clean the room. The bathroom shower and sink were clogged. Found a bug in the shower. The floors were dirty and the stairwell looked like someone dumped a trash can going down the stairs from the 2nd floor. Left this morning and the wet towels left behind last night were around the pool. Not sure if staff is short or not but just looks messy. Also freezer was not working in our fridge but was brought to front desks attention to look at.
Stayed 1 night in Jul 2024

10/10 Excellent

Waldo Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff. Everything clean. Breakfast very good.
Stayed 1 night in Jul 2024

4/10 Poor

Kristine

Travelled with family
Disliked: Staff & service, room comfort
Overnight Stay
I booked a $200 room with 2 queen beds and a pull out couch for my family of 4 adults. When we got to the hotel, we were told that we had booked a room with just a king sized bed. I pulled up my receipt from hotels.com and the front desk attendance shrugged his shoulders and said "sorry, there are no other rooms within a 2 hour radius." So, we took the room. My daughters shared the small pull out couch. We had to put the mattress on the floor because it was too small for 2 18year olds to share without falling off. There were peanuts and candies all over the mattress. The worst part is the hotel claimed to not have any blankets or pillows for the pull out couch. Luckily, my girls had a couple of blankets in the car - and my husband and I gave them our top sheet. So, they slept on a bare mattress with no pillows. I don't understand what the hotel thought when they saw a reservation for 4 adults. I am willing to bet, they gave our room to somebody else in hopes we would not show up - or if we did show up it would be late and we would just accept our fate. I guess they were correct... we just accepted our fate for the night. Hotels.com offered us a $25 refund for the mixup. I can't say that made it any better.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Probably wouldn’t stay again
There was no one thing that made our stay unpleasant. It was a bunch of small things. Like the (big)hole in the wall in the shower that was covered with white duct tape. They almost had me because I didn’t notice that until the second day. No sheets on the pull out sofa etc. Then we decided to stay a third day. We had to move to a different room, which I understand, but in the new room there was mold in the shower, broken tiles on the walls in the bathroom, the tv remote was missing, and again no sheets on the pull out sofa. There were a lot of kids running around the halls and being loud. I understand that to a point as I believe there were some families that had been displaced from a recent hurricane. All and all it wasn’t the worst experience I have ever had (That was a La Quinta Inn), but it wasn’t the greatest either.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Everything went well, no issues. The staff was helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nilay

Travelled with family
Liked: Staff & service, property conditions & facilities
The only thing problem i had was i was there for 2 night. After 1st day we went out we came back and the room wasn't clean so i call the front desk and they say we don't clean room every day we do it every other day. I stay in soo many hotel and this is the first time i ever heard this.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 1 night in Jun 2024

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff.
Stayed 1 night in May 2024

4/10 Poor

Rachael

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room smelled like pee and sheets were dirty.
Stayed 2 nights in May 2024