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Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

Exterior
Property amenity
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6978 Windwater Parkway North, Houston, TX, 77036
  • Harwin Drive Shopping District
    ‪12 min walk‬
  • Arena Theater
    ‪2 min drive‬
  • Houston Baptist University
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪49 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Houston Southwest

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.4 out of 5, (943)
The price is NZ$171
for 1 room
includes taxes & fees
9 Mar - 10 Mar
La Quinta Inn & Suites by Wyndham Houston Southwest

About the area

Houston

A stay at Holiday Inn Express & Suites Houston SW - Galleria Area by IHG places you in the heart of Houston, within a 5-minute drive of Arena Theater and Houston Baptist University. .This hotel is 8.7 mi (14 km) from NRG Park and 9.6 mi (15.4 km) from NRG Stadium.

What's nearby

  • Arena Theater - 2 min drive
  • Houston Baptist University - 3 min drive
  • NRG Park - 14 min drive
  • MD Anderson Cancer Center - 14 min drive
  • NRG Stadium - 16 min drive

Getting around

  • Smith Lands Station - 14 min drive
  • Houston Station - 29 min drive
  • Houston William Hobby Airport (HOU) - 40 min drive

Restaurants

  • ‪Pappas Bar-B-Q - ‬3 min drive
  • ‪Jack in the Box - ‬13 min walk
  • ‪Bombay Sweets - ‬15 min walk
  • ‪Himalaya Restaurant & Catering - ‬10 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

Hotel with free breakfast, near Arena Theater
Holiday Inn Express & Suites Houston SW - Galleria Area by IHG offers 91 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Houston SW - Galleria Area by IHG. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Houston? This hotel has 1098 square feet (102 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (1098 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to July 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston SW Galleria Area Hotel
Holiday Inn Express SW Galleria Area Hotel
Holiday Inn Express Houston SW Galleria Area
Holiday Inn Express SW Galleria Area
Inn Express SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area an IHG Hotel

Holiday Inn Express & Suites Houston SW - Galleria Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 436 out of 864 reviews
Rating 8 - Good. 187 out of 864 reviews
Rating 6 - Okay. 86 out of 864 reviews
Rating 4 - Poor. 61 out of 864 reviews
Rating 2 - Terrible. 94 out of 864 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kim Chi Thi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chavela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is close to the highway and several dining spots and not too far from Galleria Mall.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have simple towels and face cloths and no housekeeping the whole weekend we were there. No maintenance on sight and our toilet was running loud all weekend due to this. The night staff were really nice but that’s about it. Would not recommend staying here.
Stayed 2 nights in Nov 2024

4/10 Poor

Jade

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Woman working during check in was rude and unhelpful. Made us walk around to the side of the building to get in. Thankfully my dad had already checked into his room so he had a key to get in, otherwise I’m not sure how she expected me to get in the building. Tv did not work. One night, there was not a single hotel worker from 10pm to around 3am and we could not get in touch with anyone, the police had to be called. This was one of the worst hotel experiences I have ever had.
Stayed 3 nights in Nov 2024

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Somewhat disappointing.
The first room I stayed in had no water pressure, hardly a trickle. When I complained, they moved me to a better room 2 floors lower. The sofa in my first room had visible stains on it, and there were no tissues in the tissue dispenser. When I asked one of the room attendants for tissues, she said she didn't have any.
Stayed 2 nights in Nov 2024

6/10 Okay

Bobby

Liked: Staff & service
Problem with nats flying around the room
Stayed 1 night in Nov 2024

4/10 Poor

Cortland

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lots of things didn’t work at this hotel. My TV didn’t work. The treadmill in the fitness center didn’t work. The key stopped working for my hotel room and then again for the fitness center. Also there wasn’t a lot of attention to detail. My room was not done up the first two nights. I had no hangers. No towels in the gym. No cups at the water cooler.
Stayed 3 nights in Nov 2024

2/10 Terrible

Dejan

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude front desk-day shift Nov14th
The front desk attendant could have not been more rude, disrespectful and dismissive. I came before Checkin time at 3pm. When I asked if there was a room to check in I received almost a hysterical answer that the room is. It ready and to come back at checkin time. I said ok, not a problem and either asked if I may drop off my luggage with the front desk. Again a very rude response that they are not doing that. He also told me to move my car from the parking spot since I’m not staying in the hotel yet. I did not have time to rebook but I should have done it. Terrible person who should not be employed to work with customers.
Stayed 1 night in Nov 2024

6/10 Okay

paula

Business traveller
needs a remodel or at least clean, replace old carpets or paint. smelled like wet damp mold in my room
Stayed 3 nights in Nov 2024

4/10 Poor

Alyssa

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
THE GOOD: The room was clean—unfortunately, that was the only positive aspect of my stay. THE BAD: The elevator and entire fourth floor reeked of cigarette smoke so heavily that it made me wonder if the hotel still has smoking rooms. The shower grout looked overdue for replacement, and several outlets were loose, popping out from the walls. THE UGLY: Due to construction, there were road closures blocking access to the hotel at night, and I wasn't notified of this in advance. After circling the area for an hour searching for an entrance, I eventually had to drive over curbs and a yard in the back of the hotel just to access the parking lot. This was not the arrival experience I’d hoped for. Adding to the frustration, when I brought these concerns to the staff, they were sarcastic and unhelpful, refusing to provide a manager’s contact information. Overall: While I appreciated the clean room, the lack of communication, poor customer service, and general condition of the property made for a disappointing experience.
Stayed 1 night in Nov 2024

2/10 Terrible

Vivian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well maintained property with great restaurants in the arsa
Stayed 1 night in Nov 2024

2/10 Terrible

Cristina

Stayed 1 night in Nov 2024

10/10 Excellent

edgar jr, Stevenson Ranch

Stayed 1 night in Sep 2024

10/10 Excellent

lataviana

Stayed 2 nights in Sep 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024

10/10 Excellent

Ashraf

Stayed 1 night in Sep 2024

8/10 Good

Aldavid

Stayed 1 night in Sep 2024

8/10 Good

Clancy

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great an quiet
Stayed 1 night in Jun 2024

2/10 Terrible

Brijesh

Disliked: Cleanliness
Bathroom was so dirty and even there is no bath towel and so much hair in towel. They did not give extra towel
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Poor Communication
We did not stay. We tried to cancel our reservation & never heard back from the manager after 2 calls. It was poor service from the hotel. Makes me not want to book with IHG again.
Stayed 1 night in Oct 2024

2/10 Terrible

Alexis

Stayed 1 night in Sep 2024