Hotel ZaZa Houston Memorial City

4.0 star property

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Terrace/patio
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪4 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Town and Country Village
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, Balcony

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Houston

With a stay at Hotel ZaZa Houston Memorial City in Houston (Memorial), you'll be a 4-minute walk from Memorial City Mall and a 3-minute drive from First Congregational Church of Houston. .This spa hotel is 2.2 mi (3.6 km) from Town and Country Village and 2.5 mi (4 km) from CityCentre.

What's nearby

  • Memorial City Mall - 4 min walk - 0.4 km
  • Memorial Hermann Memorial City Medical Center - 14 min walk - 1.2 km
  • CityCentre - 4 min drive - 4.1 km
  • Town and Country Village - 4 min drive - 3.6 km
  • Baseball USA The Yard - 7 min drive - 7.6 km

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Memorial City Mall Foodcourt - ‬11 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Sult'an Pepper - ‬12 min walk

About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, a quick walk to Memorial City Mall
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 5:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 909 reviews
Rating 8 - Good. 122 out of 909 reviews
Rating 6 - Okay. 27 out of 909 reviews
Rating 4 - Poor. 23 out of 909 reviews
Rating 2 - Terrible. 24 out of 909 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keosha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Margo

Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here several times and love the hotel. During this stay we had issues with the bathroom plumbing noise which management acknowledged but only offered a room upgrade in a future stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Mwafeq

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 1 night in Oct 2024

8/10 Good

linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was way to dark!!!!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Dec 2024

8/10 Good

Louie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the stay but the only problem is no free parking. Paying that much for a room the more just to park is not right
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at ZaZa Museum location. Glad we gave this location a shot. Super clean, great spot
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas party stay
We had a great time. We love this hotel. The hotel was decorated nicely for Christmas, the bar had an amazing bourbon selection and the corner suite was very roomy. All of the staff were very cordial.
Stayed 1 night in Dec 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- consistent quality and great service.
Stayed 1 night in Nov 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking but easy access
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great, staff quick response, housekeeping great, valet service great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Beau

Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was my sink would not drain. It was handled quickly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property for business travelers in the Houston area.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

10/10 Excellent

Jarkkus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nelie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024