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Sonesta Hotel Houston IAH Airport

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Lobby
Restaurant
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free airport shuttle
  • Room service
  • Bar
  • Pool

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    16 min walk
  • McDonald's
    4 min walk
  • Terminal B Station
    10 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    17 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Houston Bush IAH South

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (105)
The price is NZ$153
for 1 night
includes taxes & fees
5 Jan - 6 Jan
La Quinta Inn & Suites by Wyndham Houston Bush IAH South

About the area

Houston

Located in Houston (Northside), Sonesta Hotel Houston IAH Airport is within a 15-minute drive of Houston Grand Prix and Sam Houston Race Park. .This hotel is 9.5 mi (15.2 km) from Golf Club of Houston and 9.5 mi (15.3 km) from Willowbrook Mall.

What's nearby

  • Greenspoint Mall - 16 min walk
  • Houston National Cemetery - 7 min drive
  • Sam Houston Race Park - 12 min drive
  • Willowbrook Mall - 12 min drive
  • Deerbrook Mall - 15 min drive

Getting around

  • Terminal B Station - 10 min drive
  • Houston Station - 30 min drive
  • George Bush Intercontinental Airport (IAH) - 17 min drive

Restaurants

  • ‪Los Campesinos Mexican Restaurant - ‬17 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Dairy Queen - ‬17 min walk
  • ‪Subway - ‬16 min walk

About this property

Sonesta Hotel Houston IAH Airport

Hotel with free parking, in the vicinity of Houston Grand Prix
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 335 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 27000 square feet (2508 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Sam's Bar - Onsite bar.
Sam's Restaurant - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 5 AM to 11:00 PM

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 5-50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (27000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 231
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1005 reviews" "
Rating 8 - Good. 224 out of 1005 reviews" "
Rating 6 - Okay. 156 out of 1005 reviews" "
Rating 4 - Poor. 105 out of 1005 reviews" "
Rating 2 - Terrible. 107 out of 1005 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Selena, Watauga

Travelled with partner
Disliked: Staff & service
.
Stayed 3 nights in Sep 2024

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst experience I have ever had with any hotel. It started out with us waiting two hours for the shuttle (that never showed up), to people not answering phones, to items being broken, and then always a reason for the poor service. We were told it was due to the hotel just being bought, cleaning not being in, or that they were sooooo busy. Never again will I stay at this property nor do I want to stay with the Hyatt that I originally planned on staying with. I even talked to corporate the day before we flew out and no one conveniently said anything.
Stayed 3 nights in Sep 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a convention also held at the hotel . It was during the management change so checking in was a little long but overall it was a nice hotel and a nice stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night stay
Stayed 1 night in Sep 2024

4/10 Poor

ARTHUR

Disliked: Amenities
Nice upkeep BUT I had to pay for an Uber because they didn’t answer my CALLS (more than an hour; a NUMBER of times) requesting their advertised free shuttle. AND, I almost didn’t get a room because the hotel changed ownership (Sonoma is the new owner) and it seemed they weren’t going to honor paid for reservations. I had to wait more than an hour for the verdict on my fate. I got to the hotel about 12:30 am ( started calling the shuttle a few hours before that; about 10:40 pm) but didn’t get a room until about 2:00 am!! How do I go about being reimbursed for my Uber charges???
Stayed 2 nights in Sep 2024

4/10 Poor

Danika

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My key wouldn't work to room, and i had to get key card redone twice. House keeping didn't clean room, and when i called for clean towels nobody showed up so i had to go to front desk again. An event was going on at the hotel, and there was no reserved parking for hotel guests.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worse costumer service! charge us an extra night for a change management. No information provided, rude and disrespectful with the guest
Stayed 2 nights in Sep 2024

6/10 Okay

Ivan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Funny smell in the room The floor has rug. Does needs to be replaced?
Stayed 5 nights in Sep 2024

8/10 Good

Damain

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that the location is quiet and safe to stay in. I didn't like that the waterfall didn't work at the pool and well as not constantly maintained. Side not, not many stores around the area. You will need a bike or car to get food and basic items
Stayed 7 nights in Aug 2024

10/10 Excellent

Muna, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

4/10 Poor

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price of room was not worth it. Price of food way to high for the type and quality. I won't stay there again. I could hear every person walking outside my room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jospin

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

jesse

Stayed 1 night in Aug 2024

4/10 Poor

Deirdre

Disliked: Cleanliness, staff & service, property conditions & facilities
Refrigerator didn’t work and no microwave
Stayed 1 night in Aug 2024

6/10 Okay

Abdulahi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor front desk and room service. The phones don’t work either so you have to go down to the front desk to put in a request ( if they are there), the place is clean other than that nothing else shows it’s a 4 star hotel. I didn’t enjoy my experience there, I was expecting something better
Stayed 2 nights in Aug 2024

2/10 Terrible

DINEECHIA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 10 and checked out at 3 this hotel is less than 2 stars a waste of money i called for a shuttle and waited over an hour i had to call 3 times the hotel is 17 min away and the driver said it was no traffic i requested towels because for some reason it made sense to have 1 towel for 2 ppl and the lady working the desk said she couldnt bring me any the service sucked the tub waa stopped up just dont waste ur money or time by staying here
Stayed 1 night in Aug 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allow me to stay after another hotel cancelled my reservation at the last minute
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Last chance
Took too long to be picked up from the airport I called a hour before I arrived I called when I arrived and it took me calling every 15 minutes for the airport shuttle to arrive after a hour of waiting. Then the front desk usually take about 3-5 minutes to check me in this time it took 20 minutes and it was the hardest bed I slept on there
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was old and out of date and can benefit from a complete remodel. The hot water turned brown and I'm not sure if this is an issue with the city or property. Friendly staff and the food was decent.
Stayed 2 nights in Aug 2024

8/10 Good

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Steven, Chicago

Business traveller
Disliked: Cleanliness, property conditions & facilities
Terrible and dirty hotel
Stayed 1 night in Aug 2024

4/10 Poor

Bonnie

Stayed 1 night in Aug 2024

2/10 Terrible

akale

Travelled with family
Disliked: Property conditions & facilities
My goodness, what has happened to the Hyatt? Your better off staying at the Fairfield in or any other motel/Inn in the Houston area. This hotel was dirty, dilapidated, poor all around maintainable. Terrible smell. You can see that this Hyatt hotel was neglected. It will ruin your trip because it is an eyesore. We were so disappointed we tried booking a different hotel last minute. The hotel looks absolutely different from the pictures
Stayed 3 nights in Aug 2024