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Sonesta Hotel Houston IAH Airport

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Bar (on property)
Restaurant
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free airport shuttle
  • Room service
  • Bar
  • Pool
  • Gym

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    ‪16 min walk‬
  • Houston National Cemetery
    ‪7 min drive‬
  • Willowbrook Mall
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Houston-North

Pool
Breakfast included
Free airport shuttle
Pet-friendly
3.3 out of 5, (813)
The price is NZ$163
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hyatt Place Houston-North

About the area

Houston

Located in Houston (Northside), Sonesta Hotel Houston IAH Airport is within a 15-minute drive of Houston Grand Prix and Sam Houston Race Park. .This hotel is 9.5 mi (15.2 km) from Golf Club of Houston and 9.5 mi (15.3 km) from Willowbrook Mall.

What's nearby

  • Greenspoint Mall - 16 min walk
  • Sam Houston Race Park - 12 min drive
  • Willowbrook Mall - 12 min drive
  • Six Flags Hurricane Harbor - 13 min drive
  • Deerbrook Mall - 15 min drive

Getting around

  • Terminal D/E Station - 12 min drive
  • Houston Station - 30 min drive
  • George Bush Intercontinental Airport (IAH) - 17 min drive

Restaurants

  • ‪Los Campesinos Mexican Restaurant - ‬17 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Dairy Queen - ‬17 min walk
  • ‪Subway - ‬16 min walk

About this property

Sonesta Hotel Houston IAH Airport

Hotel with free parking, in the vicinity of Houston Grand Prix
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 335 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 27000 square feet (2508 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Sam's Bar - Onsite bar.
Sam's Restaurant - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 5 AM to 11:00 PM

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 5-50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (27000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 231
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 50 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 103 out of 1001 reviews" "
Rating 2 - Terrible. 112 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Friday

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service
Outdated
Outdate hotel that needs refurbished. Every ice maker on each floor was broken. Hot tub was broken. Took 2 hours to check in due to computer issues. Toilet float kept sticking.
Stayed 2 nights in Oct 2024

6/10 Okay

sidoine

Liked: Cleanliness, property conditions & facilities
I wish I knew I wasn’t gonna have a microwave. I had one in my reservation but when I came it wasn’t none. I even asked about it and nobody did nothing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldnt justify payimg the 22 dollara for the breakfast that was offered.
Stayed 1 night in Oct 2024

6/10 Okay

Naveen

Liked: Cleanliness, property conditions & facilities
Home keeping service is not good & Also front desk employees always busy in their personal phone calls & they don’t care about the customers
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 2 nights in Oct 2024

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Stayed 1 night in Oct 2024

10/10 Excellent

Mare

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well , the hotel itself was very nice. I was picked up by a shuttle bus. But , I was taken to the wrong Sonesta Hotel. So ,at around 10pm I took Uber to the right one. So this wasn’t fun. I also was hoping that the hotel is right by the airport ( since it mentioned that)
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Mohini

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Oct 2024

2/10 Terrible

Erick Andres Rocha

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was extremely disappointing. The property offered inaccessible services. Free shuttle service to and from airport but not for disabled customers. Need an ADA room? Sorry this hotel will not go through the trouble of changing the room for you. The ramps were extremely unsafe and the staff seemed uninterested in providing assistance. On top of that, they didn’t even offer basic amenities like access to water. When I asked for drinking water, I was met with rude responses and no help at all. The entire atmosphere was unwelcoming, and the lack of care from the staff made the experience worse. I would not recommend this hotel to anyone, especially if you need basic accommodations or expect any level of customer service. A truly bad stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos, diboll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like it i recommend it great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

jean

Stayed 3 nights in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
CK IN WAS TERRIBLE ! SINCE THE PROPERTY WAS SOLD EXPEDIA DID NOT MAKE SURE PAYMENT WAS APPLIED TO NEW OWNERS AND WE WASTED AN HOUR ON THE PHONE UNTIL EXPEDIA PAID FOR OUR ROOM
Stayed 2 nights in Oct 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited 2 hours to check in Asked about the pool was told a lie after i checked in an it was underconstruction
Stayed 1 night in Oct 2024

6/10 Okay

Elisa

Travelled with family and small children
The ac did not get cold and when things where asked for they did not give it you you in a timely manner
Stayed 2 nights in Oct 2024

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this is hotel while it was a Hyatt and they recently sold it to Sonesta. There was one person checking people in and the line was 10 deep. The poor employee didn’t know what she was doing and line wasn’t moving. I waited 30 minutes and left. The place also looks like a dump.
Stayed 1 night in Oct 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Destini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024