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Red Roof Inn Houston - Willowbrook

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Houston - Willowbrook

Exterior
Deluxe Room, 1 King Bed (Smoke Free)
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Vending machine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
19319 Tomball Parkway, Houston, TX, 77070
  • St. Luke's Hospital At The Vintage
    3 min drive
  • Houston Methodist Willowbrook Hospital
    3 min drive
  • HP Campus
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    21 min drive

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Kitchenette)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Kitchenette)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free, Kitchenette)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 2 Queen Beds (Smoke Free, Kitchenette)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 2 Queen Beds (Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Houston NW - Vintage Park

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (671)
The price is NZ$119
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Comfort Suites Houston NW - Vintage Park

About the area

Houston

Located in Houston, Red Roof Inn Houston - Willowbrook is within a 5-minute drive of Kickerillo-Mischer Preserve and Aerodrome. .This hotel is 13.8 mi (22.2 km) from Houston Premium Outlets and 18.4 mi (29.6 km) from ExxonMobil Campus.

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min drive - 3.5 km
  • Willowbrook Mall - 3 min drive - 3.3 km
  • HP Campus - 3 min drive - 4.0 km
  • Vintage Park - 4 min drive - 3.4 km
  • Sam Houston Race Park - 7 min drive - 7.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Perry's Steakhouse & Grille - ‬3 min drive

About this property

Red Roof Inn Houston - Willowbrook

Hotel in Houston with free parking
Red Roof Inn Houston - Willowbrook offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Red Roof Inn Houston - Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 564 reviews" "
Rating 8 - Good. 96 out of 564 reviews" "
Rating 6 - Okay. 36 out of 564 reviews" "
Rating 4 - Poor. 12 out of 564 reviews" "
Rating 2 - Terrible. 49 out of 564 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Gaurav

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

QUYNH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jul 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is clean and seems to be well kept. We had to check in late as we got a flat tire on the highway and had to change it while traveling. We got in at 3am and the front desk treated us terrible for being late even after we call and let them know then wanted to charge me after I already paid on hotels.com. The physical place is good but staff needs work!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Awesome motel, Fast, friendly check-in, Brightly lit and secure parking, Very clean rooms, comfortable bed.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable. Staff was kind. Coffee wasn’t great but I will admit I a coffee snob.
Stayed 1 night in Aug 2024

10/10 Excellent

Sierra

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
Roaches
It was a very nice room. Very nice view of parking lot. My room was on lower level. I stayed 7 days. The only problem was it had roaches. And those bugs that roll-up into little black balls. And there was a large gap under door and down the side of door. It needed door strips and guards to prevent bugs from crawling neath doors.
Stayed 3 nights in Jul 2024

10/10 Excellent

THOMAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brodrich

Stayed 1 night in Jul 2024

10/10 Excellent

Ashlie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Jul 2024

6/10 Okay

Ann Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Joshua

Stayed 1 night in Jul 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great in and around the property. The only thing i did not enjoy was climbing stairs. I use a cane/walker and it was very difficult. Other than that it was a great stay
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Amenities, property conditions & facilities
They canceled my reservation and I still have not been returned the money. The man at the front desk was extremely rude. I wasn’t even allowed to wait to see if they would have a room available. While I was in there another guy was in there saying that they kept changing his rate and charging extra for the extra person in his room.
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Customer Service Ever Experienced!
The front desk person that night was absolutely horrible and extremely disrespectful to me and the rep at hotel.com When I called to confirm the reservation the front desk person whose name is Mike kept picking up the phone and hanging up in my face. When he finally said hello I asked him why he was hanging up and he said because I kept calling bothering him and would not stop calling. Then he told me to stop calling bothering him because he was trying to get his computer back up. He told the Hotel.Com rep the same thing. He ought to be fired and never allow to work at a hotel front desk again. Who does that?
Stayed 1 night in Jul 2024

2/10 Terrible

Kai

Stayed 1 night in Jul 2024

2/10 Terrible

YUJIN

Stayed 1 night in Jul 2024

2/10 Terrible

Marissa

Travelled with family
The man at the counter was HORRIBLE!! Very very rude and heartless. SAVE YOUR TIME AND MONEY! Very sketchy too. We did not feel a bit safe.
Stayed 1 night in Jul 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed due to power outage 4 days before I was supposed to arrive. They took reservations anyway.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anissa

Disliked: Cleanliness, property conditions & facilities
My room was absolutely filthy. As soon as I stepped into the bathroom I saw a fortune, cooking fortune on the floor and upon further inspection I don’t think my room was swept or clean prior to my arrival. I do have to admit that this occurred about four days after the hurricane so maybe that’s why
Stayed 1 night in Jul 2024