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Sheraton Houston Brookhollow Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby
Meeting facility
Club Room, 1 King Bed | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
3000 North Loop West Frwy, Houston, TX, 77092
  • Karbach Brewing
    16 min walk
  • Memorial Park
    4 min drive
  • The Heights Theater
    6 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    33 min drive

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Hyatt Regency Houston West
Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1009)
The price is NZ$252
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Regency Houston West

About the area

Houston

With a stay at Sheraton Houston Brookhollow Hotel in Houston (Lazybrook/Timbergrove), you'll be within a 10-minute drive of Westheimer Rd and Memorial City Mall. .This hotel is 9.5 mi (15.2 km) from Minute Maid Park and 9.9 mi (16 km) from Toyota Center.

What's nearby

  • Karbach Brewing - 16 min walk - 1.4 km
  • Memorial Park - 4 min drive - 4.8 km
  • Downtown Aquarium - 11 min drive - 13.8 km
  • Toyota Center - 13 min drive - 16.0 km
  • George R. Brown Convention Center - 14 min drive - 16.4 km

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Whataburger - ‬9 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬7 min walk
  • ‪Demeris Barbecue - ‬9 min walk

About this property

Sheraton Houston Brookhollow Hotel

Suburban Houston hotel in Lazybrook/Timbergrove with free parking
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Ella's Table Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20.00 for adults and USD 12.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ella's Table Restaurant
  • Ella's Table Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (15000 square feet)
  • Coworking spaces
  • Meeting rooms - 17

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • 0.500 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 129 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jerrard

Disliked: Cleanliness, staff & service
Room was nasty
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Jul 2024

2/10 Terrible

Cynthia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, let me start out by saying, I expected more from a Bonvoy hotel. Second, I booked a king room. When I got up to my room it was a queen bed. We were so tired that we just made do with the situation. However, when I told the front desk the next morning about the situation, thinking that they had made mistake. I was informed by the gentleman at the front desk that "sometimes they like to change things up" and that I should have been told at check-in. Well, if I wanted a Queen room I would have booked and paid for one. I paid for a King room. The room was dirty, the chair in the room had some really big stains and the carpet and bathroom were dingy. The BIGGEST problem, aside from the wrong room, was the toilet was not working. It tried to overflow everytime we flushed. I finally decided to hold it till we left and made it to a better bathroom. I don't understand how you just change a room size, when the customers pay for something else. If they run out of rooms they should say that, there are plenty of other hotels in Houston. My money could have been better spent somewhere else. It was really a really dirty hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Terilyn

Liked: Amenities, property conditions & facilities
Customer Service at this location is top tier
Stayed 4 nights in Aug 2024

8/10 Good

NHAT MINH

Stayed 1 night in Aug 2024

6/10 Okay

Yeni

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No refrigerator, no microwave,
Stayed 2 nights in Aug 2024

8/10 Good

Sarah Janine

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming quality about this hotel, was the gentleman who checked us in and checked us out the next day. The hallways are muggy, warm, and lacking any modern updates within the last 30 years. The stains on the carpets, walls, and mold in the corners of the hallway and room certainly add to that. All 3 elevators sound and feel like they haven't been serviced in decades, and at any moment could stop mid-floor. Which is concerning, since there is no AC in the hallways or elevators and only compound the feelings of claustrophobia. The room was smaller than anticipated. Even for fitting a king bed in the room, it left limited room. It felt very dated, no modern amenities, not enough USB charging ports.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

prax

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astros Games
This property is always our first stay option in Houston, always great.
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

No issues. Easy check in/check out process. Friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Corneliu

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is overall a good alternative to the expensive ones in the downtown or Galleria area. If you don't mind driving 15-20 min to downtown at the expense of massive savings for the price per room, definitely consider this Sheraton. Amenities are not great and the area is not central or hot but the hotel is clean, staff is nice and the price makes it all worth it if you have your own car. Parking is free (!!!) and they even give you 2 bottle of water for free!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
property is very old.
Stayed 1 night in Aug 2024

2/10 Terrible

Calvina, Darby

Liked: Cleanliness, staff & service
The Resturant food was good and the costumers service was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

tina

Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay, comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOUSTON FAMILY TRIP
It was great, staff was amazing and accommodating from check in. Definitely would return
Stayed 1 night in Jul 2024

10/10 Excellent

Reginal

Stayed 1 night in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel seemed very nice walking into the lobby but once you’re in your room you realize how dated the hotel truly is. The staff were friendly and helpful, just the hotel needs renovating. The hotel smells of musty carpet and Lysol. Our mattress had stains all over the sides once the sheets were lifted back, the room was clean other than that. The location wasn’t very convenient if you’re wanting to head downtown but that was our own fault for not researching the area before hand. Also the outdoor pool was closed. Overall it was an okay stay, just needs some fixing up.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Josue

Stayed 1 night in Jul 2024

6/10 Okay

Byron

Disliked: Staff & service
Not what I exy
Stayed 1 night in Jul 2024