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Sheraton Houston Brookhollow Hotel

3.5 star property

Photo gallery for Sheraton Houston Brookhollow Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Meeting facility
Exterior
Lobby
Club Room, 1 King Bed | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
3000 North Loop West Frwy, Houston, TX, 77092
  • Karbach Brewing
    ‪16 min walk‬
  • Memorial Park
    ‪4 min drive‬
  • The Heights Theater
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

With a stay at Sheraton Houston Brookhollow Hotel in Houston (Lazybrook/Timbergrove), you'll be within a 10-minute drive of Westheimer Rd and Memorial City Mall. .This hotel is 8.6 mi (13.8 km) from Downtown Aquarium and 9.5 mi (15.2 km) from Daikin Park.

What's nearby

  • Karbach Brewing - 16 min walk
  • Memorial Park - 4 min drive
  • Downtown Aquarium - 11 min drive
  • Toyota Center - 13 min drive
  • George R. Brown Convention Center - 14 min drive

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Whataburger - ‬9 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬7 min walk
  • ‪Demeris Barbecue - ‬9 min walk

About this property

Sheraton Houston Brookhollow Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at Ella's Table Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20.00 for adults and USD 12.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ella's Table Restaurant
  • Ella's Table Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (15000 square feet)
  • Coworking spaces
  • Meeting rooms - 17

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • 0.500 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 73 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Arvena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Very nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria, San Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was great! staff was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good job
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
This was a dirty hotel, we didn’t even stay the night it was so gross. Hallways smelled like smoke, stains everywhere, rooms were dingy, toilet didn’t flush. Stay elsewhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Quinnisha

Liked: Cleanliness, staff & service, property conditions & facilities
I have A wonderful stay.
Stayed 4 nights in Nov 2024

6/10 Okay

Sun

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness, amenities
This Sheraton property is extremely outdated and has dirty/dingy fixtures throughout. The most alarming part of my stay was that we had two dirty pillows on the bed. When I asked for clean pillows we were brought with another pillow that also had black mascara stains. The other issue with our room was that the toilet had little to no water pressure. Flushing was basically… not happening. I would not stay here again based off of the outdated/old condition of the rooms and hotel and sheer cleanliness and functionality of the room.
Stayed 2 nights in Nov 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 3 nights in Oct 2024

6/10 Okay

Dericka

Travelled with family
Liked: Cleanliness, staff & service
Definitely not what I expected. Looks like a motel needs upgrades
Stayed 1 night in Oct 2024

10/10 Excellent

Kwame

Stayed 3 nights in Oct 2024

10/10 Excellent

Edgar, San Antonio

Stayed 2 nights in Sep 2024

6/10 Okay

Elvis

Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
its conveniently located
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome from the moment we walked in to the moment we checked out.
Stayed 1 night in Oct 2024

10/10 Excellent

GUL AMAN

Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was nice and quiet. I didn't like that since its an older facility you had to request a refrigerator and microwave to your room to use.
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. But walls are paper thin- you can hear people talking as if they’re in your room and when someone flushes the toilet, you hear it loudly.
Stayed 1 night in Oct 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2024

2/10 Terrible

christopher

Stayed 4 nights in Aug 2024

8/10 Good

Hector Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024