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Sonesta Simply Suites Houston CityCentre I-10 West

2.0 star property

Photo gallery for Sonesta Simply Suites Houston CityCentre I-10 West

Room amenity
Exterior
Lobby sitting area
Desk, laptop workspace, iron/ironing board, free WiFi
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10503 Town and Country Way, Houston, TX, 77024
  • CityCentre
    ‪3 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪14 min walk‬
  • Memorial City Mall
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

  • 33.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • 33.1 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 29.8 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1029)
The price is NZ$528
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

About the area

Houston

With a stay at Sonesta Simply Suites Houston CityCentre I-10 West in Houston (Memorial), you'll be a 3-minute walk from CityCentre and within a 5-minute drive of Memorial City Mall. .This hotel is 3.8 mi (6.1 km) from Westheimer Rd and 13.5 mi (21.7 km) from Daikin Park.

What's nearby

  • CityCentre - 3 min walk - 0.3 km
  • Town and Country Village - 10 min walk - 0.9 km
  • Memorial Hermann Memorial City Medical Center - 14 min walk - 1.2 km
  • Memorial City Mall - 2 min drive - 2.3 km
  • Westheimer Rd - 6 min drive - 6.2 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 42 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬6 min walk
  • ‪Yard House - ‬9 min walk
  • ‪SMG City Centre - ‬6 min walk
  • ‪Taste of Texas - ‬1 min walk
  • ‪Pappasito's Cantina - ‬4 min walk

About this property

Sonesta Simply Suites Houston CityCentre I-10 West

Hotel with free parking, a short walk to CityCentre
Sonesta Simply Suites Houston CityCentre I-10 West offers 122 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 122 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site. This hotel also features a picnic area, barbecue grills, and a vending machine.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 29.25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 29.25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites CityCentre
Candlewood Suites CityCentre Energy Corridor
Candlewood Suites CityCentre Energy Corridor Hotel
Candlewood Suites CityCentre Hotel Energy Corridor
Candlewood Suites Energy Corridor
Candlewood Suites Houston CityCentre I-10 West Hotel
Candlewood Suites CityCentre I-10 West Hotel
Candlewood Suites CityCentre I-10 West
Sonesta Simply Suites Houston City Centre
Candlewood Suites Houston CityCentre I 10 West
Sonesta Simply Suites Houston CityCentre I 10 West
Sonesta Simply Suites Houston CityCentre I-10 West Hotel

Sonesta Simply Suites Houston CityCentre I-10 West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 794 reviews
Rating 8 - Good. 240 out of 794 reviews
Rating 6 - Okay. 98 out of 794 reviews
Rating 4 - Poor. 45 out of 794 reviews
Rating 2 - Terrible. 56 out of 794 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service!
On behalf of my mom and brother who stayed while mom was receiving treatment at the hospital, the staff was absolutely incredible! Dee and Mari (I sure hope I'm getting these names, right) are so sensitive and caring. They helped with a better room location when she couldn't walk well and assisted with a needed care package. Thank you so much!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick overnight stay
Terrific location near City Centre. Very quiet surroundings. Very clean and comfortable property. I really enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabela

Stayed 4 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Stayed 1 night in Nov 2024

2/10 Terrible

Audra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ryan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good price for a decent room
Stayed 4 nights in Nov 2024

6/10 Okay

Gordon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 20 nights in Oct 2024

4/10 Poor

Marc

Stayed 4 nights in Oct 2024

2/10 Terrible

Natalie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. The room was not as advertised at all.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable and quiet. A good location. The hotel is older, and could use some updates.
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Fine condition. I would stay again
Stayed 3 nights in Oct 2024

2/10 Terrible

Jesus

Disliked: Property conditions & facilities
Sheets were dirty and stain. Bugs were found in the kitchen. Doesn’t served breakfast. Room only get clean once a week.
Stayed 5 nights in Oct 2024

8/10 Good

Sandra

Business traveller
Liked: Staff & service
Hotel is convenient however, our one night stay required additional cooling… a personal fan was provided.
Stayed 1 night in Oct 2024

2/10 Terrible

Heather

Stayed 5 nights in Sep 2024

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Casandra

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

ravindran

Disliked: Cleanliness, property conditions & facilities
Just a an average facility
Stayed 3 nights in Sep 2024

6/10 Okay

ravindran

Stayed 1 night in Sep 2024

6/10 Okay

Madison

Disliked: Property conditions & facilities
The pictures on Expedia for this property look way newer and different than what i experienced in person. The lobby was small and the snack area was behind the desk and not set up like the pictures I saw. The hallways had a faint smell of smoke. Some appliances in my room were older looking then what was shown in the picture. The staff was helpful and very nice. The location is great and very convenient.
Stayed 2 nights in Sep 2024

4/10 Poor

Jeff, Vidor

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerators are inoperable and there’s No breakfast as advertised
Stayed 4 nights in Sep 2024

2/10 Terrible

Deanna

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have actually never had to write such a bad review for anything but felt I had to this time to make sure other travelers don’t get duped into staying in the hotel. Unfortunately the positive online reviews didn’t come anywhere close to matching the actual experience myself and all of my colleagues experienced when staying here for a work event. I had to move into 4 rooms over my 4 night stay because of the poor condition of each room for different reasons each day. The first room on the first night was the first room in the entrance of the hotel since the hotel was booked. The light from the entrance came under the door and lit the room all night. Additionally, the refrigerator and air conditioning unit made loud inconsistent noise all night. The next night I asked to be moved to a 2nd room only to find out that the water only came out of the bath faucet and not out of the shower head. The floors were sticky and dirty, the toilet roll holder fell off the side of the vanity, blue masking tape held the mirror in place but they didn’t have another room to move me to. The 3rd night, they finally had a room they could move me to on the 2nd floor. I got into the room to find a large cockroach running across the bed. I immediately asked to move to yet a 4th room where I was finally able to get some sleep. Beware of positive reviews and stay away until they completely renovate this place. The friendly staff was the only thing that could be positive.
Stayed 4 nights in Sep 2024