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Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Exterior
Outdoor pool, pool loungers
Reception
Lobby
Studio, 1 King Bed with Sofa bed

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
914 Dallas Street, Houston, TX, 77002
  • House of Blues Houston
    4 min walk
  • Discovery Green
    8 min walk
  • Toyota Center
    11 min walk
  • Houston, TX (HOU-William P. Hobby)
    32 min drive

Room options

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

LCD TV

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

LCD TV

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

LCD TV

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Houston Downtown, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1004)
The price is NZ$277
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Houston Downtown, an IHG Hotel

About the area

Houston

With a stay at Springhill Suites by Marriott Houston Dwntn/Convention Cntr, you'll be centrally located in Houston, within a 5-minute drive of Toyota Center and Minute Maid Park. .This hotel is 1.3 mi (2.1 km) from George R. Brown Convention Center and 3.7 mi (5.9 km) from Houston Zoo.

What's nearby

  • House of Blues Houston - 4 min walk - 0.4 km
  • Toyota Center - 11 min walk - 1.0 km
  • Minute Maid Park - 16 min walk - 1.4 km
  • Downtown Aquarium - 16 min walk - 1.4 km
  • George R. Brown Convention Center - 19 min walk - 1.6 km

Getting around

  • Main Street Square Station - 1 min walk
  • Houston Station - 8 min drive
  • Houston William Hobby Airport (HOU) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Jason's Deli - ‬1 min drive
  • ‪Luchi & Joey's - ‬1 min drive
  • ‪McCormick & Schmick's Seafood & Steaks - ‬2 min walk
  • ‪Pete's DUELING PIANO BAR - ‬3 min walk

About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel with free breakfast, near Toyota Center
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 167 guestrooms featuring refrigerators and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Springhill Suites by Marriott Houston Dwntn/Convention Cntr. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 2112 square feet (196 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 59 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (2112 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 59 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a weekend at Astros games and enjoyed the spacious room
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Minute Maid
Stayed 1 night in Aug 2024

10/10 Excellent

Xiang

Stayed 3 nights in Aug 2024

10/10 Excellent

Tamaya Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had excellent customer service! Each time I was greeted with smiles and even had some good laughs with the front desk! I can truly say that we enjoyed our stay here!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Giovanni Francisco

Stayed 3 nights in Aug 2024

8/10 Good

Wendy

Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My family (including my 2 kids) were forced to stay one night without a working toilet. We told front desk about the broken toilet, and his response was there's nothing he can do about it and offered no other solutions. The toilet was not fixed till next morning when we were told they don't have maintenance staff in the evenings. The terrible attitude is despicable and the handling of the situation is unacceptable. As for the room itself, the couch had lots of stains and carpet looked dirty.
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stains on linens. Otherwise great
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, clean and nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Makayla

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Brittian

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Mahelet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Abby

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location was great but the accomodations were terrible. No shuttle to the surrounding areas. The room was small with a weird design. The shower stall didn't have a shelf to store your personal items and the bathroom sink area didn't have any counter space.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Stayed 2 nights in Jul 2024

10/10 Excellent

Nick

Stayed 1 night in Jul 2024

8/10 Good

Brianne

Stayed 1 night in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean.
Stayed 1 night in Jul 2024

2/10 Terrible

Rogelio

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Extra charges
I was charged for valet parking for two days. 50 dollars per day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Devany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Loretta

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Was VERY disappointed that no one came to clean our room, throw trash, provide clean towels, toilet paper and tissue (I have a cold) on our second day there. I had to call the front desk The person at the desk kept making excuses for the staff. He ended up sending some young ma’am to our room with the items I requested That person just knocked on the door and handed them to me didn’t say two words I had to ask him if he was going to come in and throw our trash as we had pizza boxes from the previous night and other trash He acted as though he didn’t know what I was talking about And left! I had to call the front desk again at which time that man Again was making excuses for him. Long story short, he came back and throughout our trash We’ve stayed at this hotel before and have never received this kind of bad service We were again disappointed in the breakfast as the eggs and everything else there was cold. I cannot understand why they cannot keep the food warm We could have stayed anywhere, but we chose this hotel because of our previous experiences but to have staff not responsibility and make excuses is unacceptable We will not be staying here again
Stayed 2 nights in Jul 2024