4/10 Poor
Verified traveller
Travelled with family
22 Sept 2024
Liked: Cleanliness
Disliked: Staff & service
Someone must have been smoking weed in the hallway, because I woke up around 1:30/1:45am to the unmistakeable smell of weed in my hotel room where I and my young children were sleeping. I do not feel like there was much value for over $300 for the night. It was also loud on and off all night - not necessarily people as much as mechanical noises and maybe doors and elevators opening and closing to deal with the aftermath of whatever happened on our floor. There were carpet refreshers/fans blowing loudly immediately outside our room in the morning. No one asked how our stay was at checkout so no apologies or concessions were offered. The shower didn’t drain well, and I’m not sure the air conditioning was in great shape either. I have no recourse and am out a lot of money. Perhaps a parent with children is not the right demographic for this hotel. It otherwise seemed promising, and the gym was quite good. Room service was fast.
Verified traveller
Stayed 1 night in Sep 2024