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The Whitehall Houston

4.0 star property

Photo gallery for The Whitehall Houston

Stunning urban skyline with sleek, contemporary architecture and lush greenery.
Relax in a spacious interior with a high ceiling and city views, surrounded by comfortable seating and lush greenery.
Relax in a stylish patio area surrounded by trees, perfect for unwinding in the city.
Relax by the pool surrounded by lush greenery and shaded seating areas.
Experience the grandeur of this elegant space, featuring high ceilings, large windows, and polished floors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪13 min walk‬
  • Daikin Park
    ‪20 min walk‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

A stay at The Whitehall Houston places you in the heart of Houston, within a 5-minute drive of Toyota Center and Downtown Aquarium. .This hotel is 1.5 mi (2.3 km) from Daikin Park and 1.9 mi (3.1 km) from George R. Brown Convention Center.

What's nearby

  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 1.5 km
  • Rice University - 6 min drive - 8.2 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 259 guestrooms. Your Tempur-Pedic bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1.0 mi.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 936 out of 1592 reviews
Rating 8 - Good. 295 out of 1592 reviews
Rating 6 - Okay. 175 out of 1592 reviews
Rating 4 - Poor. 79 out of 1592 reviews
Rating 2 - Terrible. 107 out of 1592 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and nice hotel, near everything I. Downtown Houston. Loved the view!
Stayed 2 nights in Apr 2025

8/10 Good

Korey

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Disliked: Amenities
The rooms are old looking and the bathrooms are small. Plus the people next door they're were so loud talking i can hear their conv so i couldn't sleep it was annoying. I was disappointed that the pool was not open.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very friendly when checking in. Even after we checked in they made sure we are ok and need anything else. Room was nice and cold which was perfect.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property only had 1 elevator out of 4 working. This made each morning extra long as well as the afternoon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Stayed 1 night in Mar 2025

10/10 Excellent

Yukiyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jaren j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Chynna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 650 dollars on a rooom for 3 night for them to put me in a room that had water falling from the ceiling . They changed my room and the next room I went to had absolutely no hot water . I called down stairs and they just brushed me off and said that they would call back and never did . I had to pay for valet Parking all three nights and the guys brought my car back with a flat tire that I had to Chang at 12 am because I went out because I’m on vacation !! The bar outside was not open, I had to go upstairs and every time I went they were rushing me because “ they’re about to close ” .and the pool was under construction . Over all it was not worth it at all . I want my money back . Everything was terrible .
Stayed 3 nights in Apr 2025

6/10 Okay

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to restaurants and shopping and the Toyota Center. My room was advertised as City view but I had view of the freeway? Also did not like that the pool was not available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities
.
Stayed 1 night in Mar 2025

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to everything
Stayed 1 night in Apr 2025