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The Whitehall Houston

4.0 star property

Photo gallery for The Whitehall Houston

City view from property
Lobby sitting area
Lobby
Interior
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (High Level)

Room, 1 King Bed, Non Smoking (High Level)

Room, 1 King Bed, Non Smoking (High Level)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (High Level)

Double Room, Non Smoking (High Level)

Double Room, Non Smoking (High Level)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Houston

A stay at The Whitehall Houston places you in the heart of Houston, within a 5-minute drive of Downtown Aquarium and Toyota Center. .This hotel is 1.5 mi (2.4 km) from Daikin Park and 1.6 mi (2.6 km) from George R. Brown Convention Center.

What's nearby

  • House of Blues Houston - 10 min walk - 0.9 km
  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 2.6 km

Getting around

  • Kinder Station - 6 min drive
  • Downtown Transit Center Station - 8 min walk
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • ‪Christian's Tailgate Bar & Grill - ‬5 min walk
  • ‪NUA Thai - ‬6 min walk
  • ‪Thirteen - ‬5 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬6 min walk
  • ‪Gong Cha - ‬6 min walk

About this property

The Whitehall Houston

The Whitehall Houston offers 259 accommodations with safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 259 guestrooms. Your Tempur-Pedic bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1.0 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
The Whitehall Houston has a restaurant on site.
Part & Parcel - Onsite cocktail bar. Open daily.
Buffalo Bayou Coffee - This coffee shop serves lunch only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 miles
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 50 lbs per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown

Whitehall Houston Hotel

Houston Downtown Crowne Plaza

Crowne Plaza Houston Downtown Hotel Houston

Whitehall Hotel Houston

Whitehall Houston

The Whitehall Houston Hotel

The Whitehall Houston Houston

The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1366 out of 2218 reviews
Rating 8 - Good. 397 out of 2218 reviews
Rating 6 - Okay. 218 out of 2218 reviews
Rating 4 - Poor. 107 out of 2218 reviews
Rating 2 - Terrible. 130 out of 2218 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is really rundown and in a bad area. The staff was friendly, but unfortunately, we left after a few hours and found a different hotel to stay in. The room was also very dirty dust everywhere dirty windows, etc.
Stayed 1 night in Mar 2026

10/10 Excellent

Simone

Liked: Cleanliness
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2026

6/10 Okay

Trinh

the rug was so old and dirty . parking $45 /day
Stayed 3 nights in Feb 2026

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was comfortable and clean. The bathrobes were great! The staff was friendly and helpful. There were new black faceclothes in bathroom that when used ran black dye
Stayed 1 night in Feb 2026

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities
Everything was amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Kolby

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly, and the check-in/check-out process was easy. Amenities were nice, and the cleanliness was great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Megan, Squamish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here after our cruise and had a great experience overall. The room was spacious, the bed was very comfortable, and everything felt well maintained. We were especially impressed by the restaurant, both the food and atmosphere were excellent. Shirley, John, and the restaurant team were incredibly friendly and welcoming, which really made our stay even more enjoyable.
Stayed 1 night in Feb 2026

10/10 Excellent

Yolanda

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 3 nights in Feb 2026

10/10 Excellent

Jeanelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

William

Stayed 1 night in Feb 2026

10/10 Excellent

Corey

Stayed 3 nights in Feb 2026

8/10 Good

Derrick

Stayed 1 night in Feb 2026

8/10 Good

LeeShian

Liked: Cleanliness, staff & service, amenities
Has a nice outdoor bar area, and great staffs, but room in dire need of an update.
Stayed 1 night in Feb 2026

10/10 Excellent

Selina

Stayed 2 nights in Feb 2026

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, property conditions & facilities
The location was perfect for what we needed. The staff was very awesome and helpful.
Stayed 3 nights in Feb 2026

10/10 Excellent

Vincent

Stayed 1 night in Feb 2026

6/10 Okay

Linus

Liked: Staff & service
Disliked: Cleanliness
Staff is great. Front desk is very courteous and helpful. The young lady at the breakfast restaurant was great. The room is old. floor has visible water damage. Bathroom is old. Shower door dirty. shower hardware old and leaky and LOUD and water never got more than luke warm.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriel

Stayed 2 nights in Feb 2026

6/10 Okay

Qing, Irvine

Stayed 1 night in Feb 2026

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Great room and very clean. Front desk was very helpful and friendly. Location was convenient and near Toyota center which was the reason for out trip
Stayed 1 night in Feb 2026

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice quiet area, nice bar/restaurant and nice staff!
Stayed 2 nights in Feb 2026

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great Hospitality
Stayed 6 nights in Feb 2026

10/10 Excellent

stephen

Stayed 1 night in Feb 2026