The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.
A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1894 square feet (176 square meters) include a conference center. This family-friendly hotel also offers a library, an arcade/game room, and gift shops/newsstands. Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.
La Joya Pachuca has designated areas for smoking.