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The Ridge Apartment Hotel

3.5 star property

Photo gallery for The Ridge Apartment Hotel

Reception
Interior
Executive Studio
Fridge, microwave, stovetop, espresso maker
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Barbecue grill
  • Laundry
  • Outdoor space

Explore the area

Map
189 Leichhardt Street, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪10 min walk‬
  • Waterfront Brisbane
    ‪12 min walk‬
  • Queen Street Mall
    ‪12 min walk‬
  • Brisbane, QLD (BNE)
    ‪14 min drive‬

Room options

View all photos for Executive Studio

Desk, blackout curtains, soundproofing, iron/ironing board

Executive Studio

  • 30 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Similar properties

Terrace/patio

Code Apartments

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.0 out of 5, Very good, (629)
The price is NZ$223
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Code Apartments

About the area

Brisbane

A stay at The Ridge Apartment Hotel places you in the heart of Brisbane, within a 15-minute walk of Roma Street Parkland and Queen Street Mall. .This aparthotel is 0.7 mi (1.1 km) from Brisbane City Hall and 1.3 mi (2.1 km) from Suncorp Stadium.
View more Aparthotels in BrisbaneOpens in a new window

What's nearby

  • Roma Street Parkland - 10 min walk
  • Queen Street Mall - 12 min walk
  • Brisbane City Hall - 13 min walk
  • Suncorp Stadium - 2 min drive
  • XXXX Brewery - 3 min drive

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 14 min drive

Restaurants

  • ‪O Bar & Restaurant - ‬3 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪The Alliance Hotel - ‬2 min walk
  • ‪Astor Terrace Cafe - ‬3 min walk
  • ‪Knowhere Brisbane - ‬5 min walk

About this property

The Ridge Apartment Hotel

Aparthotel with a fitness center, near Suncorp Stadium
The Ridge Apartment Hotel offers 40 air-conditioned accommodations with espresso makers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 40 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as desks and microwaves.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Cots (infant beds): AUD 20 per night

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30 per night

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Games room

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Hair salon

Location highlights

  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 rooms
  • 9 floors
  • 1 building
  • Built in 1969

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive a text with an access code prior to arrival.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Ridge Leichhardt Apartment Spring Hill
Ridge Leichhardt Spring Hill
Ridge Leichhardt
Ridge Apartment Hotel Spring Hill
The Ridge Spring Hill
The Ridge Apartment Hotel Aparthotel
The Ridge Apartment Hotel Spring Hill
The Ridge Apartment Hotel Aparthotel Spring Hill

The Ridge Apartment Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 573 reviews
Rating 8 - Good. 212 out of 573 reviews
Rating 6 - Okay. 111 out of 573 reviews
Rating 4 - Poor. 51 out of 573 reviews
Rating 2 - Terrible. 28 out of 573 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Neil

There where no bedside table lamos or lights nor a light switch near the bed to turn out the ceiling light. The switch to turn out the ceiling light was situated next to the door to the room The shower was also faulty. Despite me reporting these to reception nothing got done about them. Ver disappointed.
Stayed 2 nights in Nov 2024

6/10 Okay

stacey

Travelled with family
Ridges Spring Hill Brisbane
service from reception was excellent but accommodation lacked some basics-enough coffee cups for guests, no bin bags, poorly functioning kettle and blinds.
Stayed 1 night in Nov 2024

4/10 Poor

Mathew

Business traveller
Liked: Cleanliness
I stay at the Ridge regularly and prefer staying here. On the night of the 19th of November 2024, a tenant was evicted from his property on Level 3 and crashing and banging things around that it was impossible to sleep. I had to go out and confront him myself.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and up to date. The AC worked phenomenal and check in and out was super easy. Great quality for the price and good location!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good location, nice staff. Could do with a refurb
The size of the apartment was very large. However the aparment could with new carpets and a new sofa ( the sofa needed a good clean also) generally the apartment is in need of updating. The light in one of the bathrooms stopped working. Staff tried to replace a bulb but an electrician was required, which did not happen during our stay. The location was witin reasonable walking distance of all attractions. Despite the issues the staff were very friendly and tried to address the issus promptly
Stayed 4 nights in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Good area. Comfy bed
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disappointing, dated and tired
Unfortunately the images used to promote The Ridge are misleading. Our studio was extremely dated and tired, especially the kitchen and bathroom facilities. There was no feeling of luxury, mould on the bathroom ceiling and shower head leaking and spraying in all directions. The bed was reasonably comfortable, the air con worked well, and the room was visibly clean.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 5 nights in Nov 2024

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
The building's posh modern look outside is in stark contrast to the inside. My apt, though spacious and clean, showed clear signs of rowdy previous guests and the furniture looked as if it had been bought 2nd hand. A stand for my suitcase was lacking. The carpet on the floor looked like it had been fitted either hastily or by an amateur and the shower cabin's glass door had plenty of chalk residue on it. Even the desk at reception showed signs of wear and tear. Maintaining the building and apartments is clearly not high on the priority list of the owners. The hotel's location is pretty good. Several bus lines have stops nearby, the train station is less than a 10 minutes walk with a small Woolworths across the street. Queen St. Mall (large Woolworths) is only 15 minutes walking , the botanical gardens and ferris wheel are around 25 minutes. Overall I'd rate this property as adequate for a short stay.
Stayed 5 nights in Oct 2024

6/10 Okay

Eddie

Liked: Cleanliness
Basic and cheap
Basic and cheap for overnight stay from airport. Expect to pay $100 on top for cabs. Had to call police after witnessing a young woman in tears at the lift and her brute of a partner assailing her to return to their room in an expletive ridden discussion with her. No reception staff after hours and checkin took 10 minutes because of the process. I wouldnt stay again.
Stayed 1 night in Oct 2024

8/10 Good

Sailesh

Business traveller
Liked: Cleanliness
A very tired apartment. It was clean but bathroom in particular needed updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great and the staff went above and beyond to accommodate us. We booked one night and had a 12am flight the following day and the gentlemen helping us allowed us not only an early check in / late check out but also offered to allow us to hang at the hotel lounge/pool until we were ready to head to the airport. Apartment style hotel with a nice pool and full kitchen including a few nice touches like a full size fridge freezer and nespresso coffee machines.
Stayed 1 night in Oct 2024

2/10 Terrible

Neville

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shoddy room in a tired building. Room not clean, curtains and carpets stained, paint peeling, woodwork knackered, ripped sheets. It may be this particular room, but it is nothing like the description or pictures, and without doubt the worst Expedia booked place I have stayed in. I can see from previous reviews that I’m not the only one, and based on my experience cannot understand how this has a 7.8 rating. The only good point was the staff were perfectly pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay
It was really good in walking distance to the city. Friendly staff and helpful. Will definitely stay again
Stayed 1 night in Oct 2024

8/10 Good

Elias, Melbourne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size & amenities, management & staff helpful with our needs.
Stayed 9 nights in Oct 2024

8/10 Good

Josie

Stayed 7 nights in Oct 2024

8/10 Good

Saskia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really loved my stay at this hotel. Room was super spacious and the pool area was lovely. Only faults are that the reception area closes at 5pm and that the key fobs are slightly defective.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
The property was clean and tidy although starting to look a little tired (damaged bedside tables, stained carpet etc). Was fairly in line with what I expected at the price I paid for a last-minute booking. Was not to the standard that I would avoid it in the future but not high-end motel quality. The communication was excellent and the staff very helpful when contacted over the phone/internet for my stay (I checked in and out outside of hours).
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Communication was great as we checked in late Great apartment
Stayed 1 night in Oct 2024

8/10 Good

Jess

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The actual apartment was great. Beautiful views with a big kitchen. Very clean and tidy. The costumer service/communication was sub optimal. We were told check in was between 2-5pm. We arrived at 4:45pm to no reception staff and a text saying we were out of hours and need to call the after hours number to get checked in. 3 phone calls and on hold for 10 minutes each time… no answer. We ended up being let into the lock box with the apartment keys by a resident. Other than that, great apartment which we were very comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Not family friendly
Would not recommend. Photos advertised do not match the actual place. Room was noisy- street noise and from other rooms on the floor. Curtains were broken and did not close correctly. Dust still on surfaces. Bed was uncomfortable. Stayed for 4 nights and given 2 bars of small soap for four people, 2 small packets of dishwash liquid, 1 rubbish bag and no sink plug- complained and was given more. Things were broken around the apartment- clothes airer rack, curtain rail, shower door off hinges slightly. Open wires hanging off speakers. Stairs up into the hotel- had to get small children out of pram and carry them up as well as luggage. Not family friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Rhondda and Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were well informed and friendly. It’s clean tidy and well maintained. Good proximity to delicious eateries and cafes. Not to far to the city centre and local supermarkets. Really good stay!
Stayed 2 nights in Oct 2024

6/10 Okay

Tamu

Liked: Amenities
Disliked: Cleanliness
The cleaning staff are not that good. I had to do extra cleaning when we arrived. There were roaches in one of the rooms. The couch had new stains and we could not use it and requested a new room. The furniture and rooms were dated but they did it’s job. The staff were great to deal with.
Stayed 4 nights in Oct 2024

8/10 Good

Tiarna

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024