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Sheraton Indianapolis City Centre Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Indianapolis City Centre Hotel

Outdoor pool
Garden
Room, 2 Double Beds (View) | View from room
Reception
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Monument Circle
    2 min walk
  • Soldiers and Sailors Monument
    2 min walk
  • Circle Center Mall
    6 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (View)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Indianapolis

With a stay at Sheraton Indianapolis City Centre Hotel, you'll be centrally located in Indianapolis, steps from Soldiers and Sailors Monument and within a 10-minute walk of Circle Center Mall. .This hotel is 0.5 mi (0.8 km) from White River State Park and 0.5 mi (0.9 km) from Gainbridge Fieldhouse.

What's nearby

  • Circle Center Mall - 6 min walk - 0.5 km
  • Gainbridge Fieldhouse - 9 min walk - 0.8 km
  • Lucas Oil Stadium - 16 min walk - 1.3 km
  • Indiana University-Purdue University Indianapolis - 17 min walk - 1.5 km
  • Indianapolis Zoo - 4 min drive - 3.1 km

Getting around

  • Canal Station - 4 min drive
  • Indianapolis Station - 12 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • ‪Giordano's - ‬3 min walk
  • ‪Columbia Club - ‬2 min walk
  • ‪Buca di Beppo - ‬4 min walk
  • ‪First Watch - Market Tower - ‬2 min walk
  • ‪Nicky Blaine's Cocktail Lounge - ‬4 min walk

About this property

Sheraton Indianapolis City Centre Hotel

Hotel with a 24-hour fitness center, steps from Soldiers and Sailors Monument
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 378 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Alexanders Bar and Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Local cuisine breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and meeting rooms.
Local cuisine breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 44.00 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Local cuisine breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 20-20.00 for adults and USD 10-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (17997 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 99
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from June 24 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 20.00 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1007 reviews" "
Rating 8 - Good. 210 out of 1007 reviews" "
Rating 6 - Okay. 94 out of 1007 reviews" "
Rating 4 - Poor. 67 out of 1007 reviews" "
Rating 2 - Terrible. 65 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford, Kirkwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance to the garage was under construction during our stay, so we were forced to use valet service, which was very efficient, but pricey. The hotel was very clean and the front desk staff were friendly. Numerous restaurants were located few blocks away. The swimming pool was refreshing on a very hot day. We will definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mario

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany, Muncie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in a king corner room. Excellent views of monument. Room was great. Bed was excellent. Loved the air purifiers. We did dine and have drinks at restaurant. Great service and food was good. Not bad pricing. Breakfast buffet was well stocked with great service as well. My only complaint is the restroom facilities near pantry. No toilet paper and only 2 were ok to use. Valet was excellent too. Good price for a downtown hotel. Will stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live just 45 minutes from the Hotel and it makes a great weekend get away. We love going to see in Indians and stay at the Sheraton. The rooftop pool is nice and relaxing.
Stayed 2 nights in Aug 2024

8/10 Good

Lorie, Midlothian

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was great especially the lounge, front desk and cafe staff but clearly the housekeeping staff was strained. Very obviously they were short housekeepers. I loved the convenience of the hotel but the business center did not open until 4 pm daily. This should be advertised. We had to Uber to the public library to use a computer and printer. With our time demands this was a serious inconvenience. What major hotel chain does this, especially when they are located in a business district? Bottom line the stay was acceptable not nothing more.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Disliked: Staff & service
Good location. Tired and gloomy hotel needing refurbishment. Our room overlooked the circle with a very nice view. Extra charges for everything ($50 dollars if you want a microwave in the room!). Valet parking took half an hour to get our car, long wait for checkout. Didn’t feel like a premium hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed this place
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the ease and help we received; the staff for the Valet were wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

DOUGLAS

Stayed 3 nights in May 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great view from the pool deck!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book directly, avoid hotels.com
The hotel cancelled our room and we weren't notified until we got there to check-in. It was a supposed "maintenance issue." The hotel was over sold so they cancelled all third party bookings like expedia, hotels.com, etc. We weren't the only people in line that had this happen to them.
Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful city. The hotel was beautiful and the staff was friendly. There isn’t much shopping in the downtown area, but it was a lovely walk
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Stayed 1 night in Jul 2024

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Jul 2024

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely book again
The staff is very friendly and helpful, the room was nice and the food at the bar was really good. I just wish they would do more with the rooftop pool. Would be nice to have more seating and shade options, the views are gorgeous from there, but the sun is brutal and there are only a few umbrellas and no other shade options besides standing in the entrance
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, located walking distance to Lucas oil and convention center.
Stayed 6 nights in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Indy
Good stay would do it again .
Stayed 2 nights in Jul 2024

10/10 Excellent

Raja

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit outdated but the stay was very comfortable, and the location exceptional.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024