With a stay at Innisfail City Motel, you'll be centrally located in Innisfail, steps from Innisfail Temple and within a 10-minute walk of Mamu Rainforest Canopy Walkway. .This motel is 0.5 mi (0.8 km) from Wooroonooran National Park and 0.5 mi (0.8 km) from Art Deco Architecture.
Mamu Rainforest Canopy Walkway - 8 min walk - 0.7 km
Warrina Lakes Botanical Garden - 14 min walk - 1.2 km
Paronella Park - 19 min drive - 18.4 km
Getting around
Innisfail Station - 18 min walk
Restaurants
McDonald's - 5 min walk
Imperial Tavern - 7 min walk
Off the Rails - 11 min drive
Subway - 6 min walk
KFC - 6 min walk
About this property
Innisfail City Motel
Tuscan-style motel in Innisfail with free parking
Innisfail City Motel offers 15 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the motel's room service (during limited hours).
Free self parking is available onsite.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Food and drink
Room service available
Family friendly
Microwave
Fridge
Guest services
Daily housekeeping
Tour/ticket assistance
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
32-inch TV
TV channels
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Microwave
Fridge
More
Desk
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Black Marlin Motel 26 Glady Street Innisfail]
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Black Marlin Motel 26 Glady Street Innisfail]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Innisfail City Motel
Innisfail City Motel Motel
Innisfail City Motel Innisfail
Innisfail City Motel Motel Innisfail
Innisfail City Motel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 33 out of 135 reviews" "
10 - Excellent
33
Rating 8 - Good. 62 out of 135 reviews" "
8 - Good
62
Rating 6 - Okay. 26 out of 135 reviews" "
6 - Okay
26
Rating 4 - Poor. 8 out of 135 reviews" "
4 - Poor
8
Rating 2 - Terrible. 6 out of 135 reviews" "
2 - Terrible
6
8.2/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Julie
20 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Julie
Stayed 1 night in Aug 2024
10/10 Excellent
Jared
28 Apr 2024
Jared
Stayed 1 night in Apr 2024
2/10 Terrible
Sylvia
22 Dec 2023
Disliked: Staff & service
Never again
I am unable to recommend this motel to anyone. I would highly recommend a number of training sessions in customer service and complaint handling and an improvement to their system.
Check in time is 2:00pm. Not a second before. You need to go to another motel to check in to this motel because there is no one onsite. The motel is very central. It was very clean. The accommodation is basic but fine for the price.
No warning that water was to be turned off. No water for 20 hours. Had to use public toilets. No shower until it came back on.
No staff available most of the time. Don't answer phone when you ring. Door locks automatically so if you accidentally lock yourself out it's hard to get hold of staff.
Only a hot car park to sit outside. Smokers in close proximity on either side of our room.
Tv aerial was unplugged and took me ages to work out what the problem was. Ac was turned off at system not the key. Had to get a chair to turn it on. Apart from that it was fine. Entry needs better signage as well.
Robyn
Stayed 1 night in May 2023
4/10 Poor
susan
30 May 2023
Liked: Cleanliness
Disliked: Staff & service
We didn't like that you had to go to a different hotel to pick up the keys and check in.
The air conditioner wasn't working and no one answered the phone.
We were unable to contact the staff or Manager as she was trying to run two Motels so was not available.
The good side was that it was clean and tidy but if you wanted to sit outside there was only the carpark and it wasn't very pleasant as smokers and ash trays were outside each room so not easy to get away from the smoke.
Second time in Innisfail but first time to stay overnight. Nice location as taxi rank at front and Woolworths across the road.Only negative is having to pick up keys from another Motel...tricky if you're not familiar with the Town, also no laundry and iron.