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AC Hotel by Marriott Innsbruck

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Innsbruck

Exterior
Lounge
Reception
View from room
Suite, 1 Bedroom, Non Smoking, Mountain View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
Salurner Strasse 15, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    1 min walk
  • Vapiano
    2 min walk
  • Innsbruck Central Station
    5 min walk
  • Innsbruck (INN-Kranebitten)
    11 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking, Mountain View

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hotel Sailer

Free WiFi
Restaurant
Air conditioning
Parking available
4.3 out of 5, Excellent, (934)
The price is NZ$237
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Hotel Sailer

About the area

Innsbruck

A stay at AC Hotel by Marriott Innsbruck places you in the heart of Innsbruck, steps from Maria Theresa Street and Triumphal Arch. .This casino hotel is 0.1 mi (0.1 km) from Casino Innsbruck and 0.3 mi (0.5 km) from Tyrolean Provincial Museum.

What's nearby

  • Maria Theresa Street - 1 min walk
  • Innsbruck Old Town Christmas Market - 10 min walk
  • Golden Roof - 10 min walk
  • Imperial Palace - 11 min walk
  • Bergisel Ski Jump - 4 min drive

Getting around

  • Innsbruck Central Station - 5 min walk
  • Innsbruck Technik Tram Stop - 16 min drive
  • Kranebitten Airport (INN) - 11 min drive

Restaurants

  • ‪Breakfast Club - ‬3 min walk
  • ‪Wettercafe - ‬2 min walk
  • ‪Kater Noster Cafe & Bar - ‬2 min walk
  • ‪Pizzeria Crocodiles - ‬3 min walk
  • ‪Cube 8 - ‬3 min walk

About this property

AC Hotel by Marriott Innsbruck

Family-friendly ski hotel with a full-service spa
AC Hotel by Marriott Innsbruck offers 187 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 187 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a casino and a sauna. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
You can enjoy a meal at AC Kitchen serving the guests of AC Hotel by Marriott Innsbruck, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
AC Kitchen - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 3.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19 for adults and EUR 9.50 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 84 casino slot machines
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Casino (1076 square feet of space)
  • Casino gaming table
  • Casino VIP room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Fee for in-room wireless internet: EUR 3.00 per day (rates may vary)
  • Self parking fee: EUR 22.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hilton Hotel Innsbruck
AC Hotel Marriott Innsbruck
Innsbruck Hilton
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hilton Innsbruck Hotel
AC Marriott Innsbruck
Ac By Marriott Innsbruck
AC Hotel by Marriott Innsbruck Hotel
AC Hotel by Marriott Innsbruck Innsbruck
AC Hotel by Marriott Innsbruck Hotel Innsbruck

AC Hotel by Marriott Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1007 reviews" "
Rating 8 - Good. 279 out of 1007 reviews" "
Rating 6 - Okay. 40 out of 1007 reviews" "
Rating 4 - Poor. 5 out of 1007 reviews" "
Rating 2 - Terrible. 13 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sam

Stayed 2 nights in Sep 2024

10/10 Excellent

Gertie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mi-Hyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the property early and asked for early check-in. Sabrina was fantastic! She did accommodate us and above and beyond our expectations! We managed to get in a hike of over 3 hours despite the rainy weather with rest before and sauna afterwards! What a great way to start our trip across Austria and Northern Italy! Thank you, AC Hotel staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality big chain hotel with all the facilities you would expect but also a bit lacking in character. Easy walking distance to station, tram and bus stops outside front door and short walk to old town. Room was clean and fresh with plenty of space, three of us in room so had two double beds. Nice bathroom with walk in shower.
Stayed 3 nights in Sep 2024

10/10 Excellent

Parke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property located a short walk from the train station and the heart of downtown Innsbruck. The rooms are large and the air conditioning worked well on the warm nights we were there. The breakfast was wonderful with so many choices. Buses and trams go right by hotel for easy access to other areas including the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Rom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The only problem is when coming with a car Waze show you the wrong entrance and one has to drive around till finding the entrance. Not very easy. Other than this all was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024

10/10 Excellent

oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient location, amazing staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fang jun, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for visiting Innsbruck, very close to both train terminal and the attractions. The room I stayed with a fantastic mountain view. A pleasant experience.
Stayed 1 night in Jul 2024

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gil, Bazra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Shant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Heidy, Frederick

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Heidy, Frederick

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Horrible cleaning service, every day towels were taken, but not replaced and when we asked for extra we were given the ones you placed on the floor. For breakfast I was publicly embarrassed when they asked why we had 4 people having breakfast if the room just came with breakfast for 2, I told them I was going to pay for the extras, that I didn't have a problem with that, but the worst part is that, I was not told in a lower voice or in private. Also, we requested to extend our stay and it was a mess, totally disorganized, when I asked for my room key, I found out I had no room, and all my luggage was left in the room per their request. I have never had such a bad experience with a Marriott until now. Hopefully my stay at the Marriott in Italy won't be like this one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a perfect location for exploring the old town of Innsbruck. The views from the rooms are outstanding. Informative and helpful front desk staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Raphi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel in an excellent location. Close to the train station and the centre of Innsbruck. The room is big enough with everything you need! Comfortable beds, AC, lovely big bathroom. We had breakfast one morning but it is quite expensive given the food choices. Overall would recommend this hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck vacation
Excellent hotel! Large room. Great location. Awesome breakfast. Customer service was also above and beyond. Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

thomas, blue bell

Stayed 3 nights in Jul 2024

10/10 Excellent

CAWAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location. Very good breakfast buffet and the staff overall were very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric, Basalt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to almost everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Yupiter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower is hazardous. There is half a glass as a shield, the tub is too high, and the floors are slippery even with a towel placed on the floor. Not an idea “standard” shower for any guest.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Beautiful hotel with very friendly and helpful staff. Very convenient to walk to Old Town and see the sites.
Stayed 2 nights in Jul 2024