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Villas HM Paraiso del Mar

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas HM Paraiso del Mar

Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, free beach cabanas, sun-loungers
Master Suite | View from room
Exterior
Master Suite

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Holbox Beach
    2 min walk
  • Holbox Church
    12 min walk
  • Whale Shark Pier
    12 min walk

Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 88 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Junior Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Single)

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Junior Suite (Single)

  • 45 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Aerial view
Villas HM Palapas del Mar
Pool
Breakfast included
All-inclusive
Free WiFi
4.4 out of 5, Excellent, (979)
The price is NZ$364
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Villas HM Palapas del Mar

About the area

Isla Holbox

When you stay at Villas HM Paraiso del Mar in Isla Holbox, you'll be on the beach, just steps from Holbox Beach and 12 minutes by foot from Holbox Church. .This beach hotel is 0.6 mi (1 km) from Whale Shark Pier and 0.6 mi (1 km) from Holbox Letters.

What's nearby

  • Holbox Beach - 2 min walk - 0.2 km
  • Holbox Letters - 12 min walk - 1.1 km
  • Main Square - 12 min walk - 1.1 km
  • Holbox Ferry - 15 min walk - 1.3 km
  • Punta Coco - 7 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 131 min drive

Restaurants

  • ‪El Ñañas - ‬7 min walk
  • ‪Capitancapitan - ‬11 min walk
  • ‪Mandarina - ‬10 min walk
  • ‪Roots - ‬10 min walk
  • ‪Mojito - ‬6 min walk

About this property

Villas HM Paraiso del Mar

Beachfront hotel with relaxing spa services
Villas HM Paraiso del Mar offers 84 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Isla Holbox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at Paraiso del Mar serving the guests of Villas HM Paraiso del Mar, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).
Paraiso del Mar - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Villas HM Paraiso del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 5:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Paraiso del Mar

Things to do

  • Bike rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 145 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Villas Paraiso Mar
Villas Paraiso Mar Hotel
Villas Paraiso Mar Hotel Isla Holbox
Villas Paraiso Mar Isla Holbox
Villas HM Paraiso Mar Hotel Isla Holbox
Villas HM Paraiso Mar Hotel
Villas HM Paraiso Mar Isla Holbox
Villas HM Paraiso Mar
Hm Paraiso Del Mar Isla Holbox
Villas HM Paraiso del Mar Hotel
Villas HM Paraiso del Mar Isla Holbox
Villas HM Paraiso del Mar Hotel Isla Holbox

Villas HM Paraiso del Mar Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adil

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Aug 2024

4/10 Poor

Edgar

Travelled with family and small children
Disliked: Cleanliness, amenities
The hotel needs urgent maintenance. The room shower was not cleaned properly. The pool ladder was loosen, concrete surrounding the pool was cracked. The restaurant buffet can be improved, poor offer and lack of flavor. The outdoor shower between the beach and hotel is a terrible safety hazard, the water stream was pointing everywhere but the floor, there was a power cord running next to the water pipe, huge risk of electrocution. The Tiki Bar staff got confused in two occasions what we ordered, by the way, we were talking the same language, Spanish which is my mother tongue, same as theirs. I would definetely go back to this hotel once those issues are corrected.
Stayed 5 nights in Jul 2024

6/10 Okay

priscilla

Liked: Cleanliness
Beach in this area is much nicer than near downtown. Food was not so great here and hotel is pretty dated. I’d likely stay at a neighboring hotel next time, since we loved this beach.
Stayed 7 nights in Jul 2024

10/10 Excellent

Cecilia, CHAPEL HILL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island, nice property, amazing staff. Thank you!
Stayed 7 nights in Jun 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
It was a nightmare, If it's raining, you wont be able to go to the only restaurant... they don't have umbrellas, everything is wet! Meal hours are very short, lunch and dinner are no good, breakfast is ok. And you can tell, staff is not happy! the staff keeps asking you for a signature, even when you have the all inclusive plan, is a bother... I will never go back to this Hotel! I know is not their fault about the weather, but they have to understand that we came from another country and find it like that, is a bummer... AT LEAST they could be nicer, and TRY to help you have a little fun in your vacation! the only nice person was the night guy, Alejandro, who was telling me and my wife, the story of the racoons in the Hotel, at least, he would smile and talk to us, everyone else was so serious, and stiff, but this guy Enrique... I don't know how can he be working in front of people! he was beyond rude.
Stayed 3 nights in Jun 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !! Resturaunt and food average.
Stayed 9 nights in May 2024

10/10 Excellent

Zornitsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for relaxing vacation, food was ok, the beach except the nasty black thing you have to walk before you go to the water is one of best I ever seen. Water is Cristal clear and full of sea life. Staff is very friendly and helpful.
Stayed 7 nights in Jun 2024

8/10 Good

Joo, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Juana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is BEAUTIFUL so close to the beach I love how it’s one of the less busy beaches which gives you that peace and relaxation. And if you want to do any tours need transportation food anything you can schedule or get all that there at the hotel. The staff was nice I had a great time staying here. I would definitely recommend. (I was iffy at first because it was one of the more older properties on the island but the pictures don’t do it justice!! Much better in person) there’s also some beach clubs and great restaurants less than a 5 minute walk from the property… anyways we loved it.
Stayed 5 nights in May 2024

10/10 Excellent

Lauryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were exceptionally nice to us the entire time and accommodated to our every need, and were flexible when our plans changed last minute. The resort is absolutely beautiful and very peaceful if you aren’t looking to stay around the party scene. Would come back again and again!!
Stayed 4 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Justo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazingly awesome!!
Stayed 4 nights in May 2024

6/10 Okay

PORFIRIO

Liked: Cleanliness
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Nice stay
Quaint place, majestic almost with a lot of foliage, and amazing staff. Giovani is the absolute best, works long days but whether at breakfast or on the beach, he went above and beyond.
Stayed 4 nights in May 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Tor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach, 30 seconds from the room. Staff were really attentive.
Stayed 9 nights in Apr 2024

10/10 Excellent

Roi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying in the hotel. The room was nice, good breakfast, a very convenient location, friendly staff, and all in all, a very good time, especially for what you pay. Only negetive was the shower, terible showerhead, it a was pain to take showers after the beach but i would definitely recomand the place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Solo Trip
It was an amazing stay and the hotel helped with the transportation from the airport to the hotel. The staff was kind, courteous, and efficient. The hotel was gorgeous and it’s position on the beach was incredible
Stayed 5 nights in Apr 2024

8/10 Good

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how shady this property was and how close it was to the beach. It's nice to be able to seek refuge in the shade easily. The air conditioning and fan worked great. I also love how cute this property is. Everyone works hard to maintain it. It's nice that it's probably only a 10 minute walk to downtown from the beach, so great location and still quiet. My only criticism is having to sign every drink and food item I ordered. I thought it was interesting they give you bracelets to wear to let them know your all inclusive or whatever but they are constantly asking what room number you're in and to sign for the items you consumed. I think it's for tracking purposes but I found it a bit annoying. OVERALL I would definitely recommend this property.
Stayed 5 nights in Apr 2024

6/10 Okay

Amar

Travelled with group
Liked: Cleanliness, staff & service
A good stay but a 3 star.
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The AC was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’ve trouble climbing, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days. 6) The bathroom was really like one in a motel. Even the basin :(
Beautiful water but beach is full seaweed
Hotel exterior
Stayed 3 nights in Apr 2024

6/10 Okay

Amar

Travelled with group
Liked: Cleanliness, staff & service
A good stay but a 3 star.
Well I would start of by saying that it is definitely a brilliant 3 star hotel with a (small) pool. By no standards we found this to be 4 stars. The Positives : 1) Breakfast. Very nice breakfast , with lot of options that also get changed on a daily basis. 2) Most service staff were really helpful , but especially the ones in the restaurant and bars. (Front desk guys seemed overworked) 3) Rooms are large with enough place to put your luggage and the hammock in the balcony (if provided) is a nice touch ! Cons: 1) Lack of attention ? We reserved for two rooms and Ofcourse even messaged at the time of reservation for these together. Forget connecting rooms but the two rooms were like on either end of the resort ! No apolobgy or explanation given. 2) Mind you, not all junior suites have a Balcony! Even though advertised. One of the rooms has a balcony but twin beds, the other had a king but no balcony. Again, no explanation provided. 3) The Aircondotioner was really straining itself to cool down the room (807). We didn’t complain as it didn’t bother us and put the fan on but in peak summer this is a problem. 4) If you’re an old person , or a person differently abled, most of their rooms are up a winding wooden staircase. Would have been nice if they would give us an intimation before. The other room (232) was on the third level. 5) The mattress was good but the pillows have seen better days ! 6) The bathroom was really like one in a motel. Even the basin :(
Beach exterior
Room exterior
Beach : lots of weed
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the first time with my teenage daughter and had an amazing time. It was better than expected in every way. So many photo opportunities. We loved our room, balcony, beach access, pool and the staff was extremely welcoming. We had the included breakfast and it was delicious. We can’t wait to come back with the rest of our family.
Stayed 2 nights in Apr 2024

8/10 Good

Erminio

Stayed 7 nights in Feb 2024

6/10 Okay

Marc

Travelled with partner
Liked: Cleanliness
Beautiful grounds. Large room. Close to the beach
Stayed 3 nights in Apr 2024