4/10 Poor
Najma
25 Jul 2022
Liked: Property conditions & facilities
Disliked: Amenities
We stayed at Omma hotel for 4 nights, which was split up by ebookers so am clarifying. It is a really beautiful and aesthetically pleasing place to stay in Istanbul. Unfortunately, that was the best thing about staying here as there are several issues. Firstly, the pictures don't do a good job of showing how cramped and small the rooms actually are. We stayed in a double and a twin room, both of which were very small. Secondly, there is no soundproofing and because it is located in a busy area, you can hear everything from within and outside of the hotel. Thirdly and worryingly, the breakfast was not fresh. They leave the breads out on the tables with no cover which means they were incredibly hard. They used the same fries two days in a row and some of the bread had mould on it. There was also an embarrassingly low variety of foods which meant we rarely actually ate a good breakfast here despite paying for it which was unfortunate Fourthly, I didn’t particularly enjoy the customer service and organisation here. At one point, we were called by reception at 12am! While trying to sleep!!
Najma
Stayed 3 nights in Jun 2022