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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Beach/ocean view
Beach/ocean view
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Parking available
  • Bar

Explore the area

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815
  • International Market Place
    2 min walk
  • Beachhouse at the Moana
    1 min walk
  • Hālawa / Aloha Stadium Station
    29 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    29 min drive

Room options

View all photos for Room, Ocean View (Historical Wing, No Balcony)

Room, Ocean View (Historical Wing, No Balcony)

Room, Ocean View (Historical Wing, No Balcony)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (No Balcony)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View, Tower (No Balcony)

Room, 1 King Bed, Ocean View, Tower (No Balcony)

Room, 1 King Bed, Ocean View, Tower (No Balcony)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (Diamond Tower, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, City View (Diamond Tower, No Balcony)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View, Tower (No Balcony)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View, Tower (No Balcony)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

  • 25.0 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony) | Living room

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Historical Wing, No Balcony)

Room, City View (Historical Wing, No Balcony)

Room, City View (Historical Wing, No Balcony)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Sheraton Waikiki Beach Resort

Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (2000)
The price is NZ$989
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sheraton Waikiki Beach Resort

About the area

Honolulu

With a stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach in Honolulu (Waikiki), you'll be steps from International Market Place and 3 minutes by foot from Waikiki Beach. .This beach resort is 0.3 mi (0.5 km) from Royal Hawaiian Center and 0.4 mi (0.6 km) from Waikiki Beach Walk.
View more Resorts in HonoluluOpens in a new window

What's nearby

  • International Market Place - 2 min walk
  • Waikiki Beach - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Waikiki Beach Walk - 7 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Ocean view with outdoor pool, near International Market Place
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 791 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this resort include concierge services, gift shops/newsstands, and wedding services.
Grab a bite to eat at Beachhouse at the Moana, one of the resort's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the beach bar or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This resort has 7 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Beachhouse at the Moana - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Veranda at the Beachhouse - This beachfront restaurant serves breakfast, brunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Surfrider Cafe - This restaurant serves light fare only. Open daily.
The Beach Bar - This beachfront restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Vintage 1901 - This restaurant serves dinner and light fare. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10-40 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 beach bar and 1 poolside bar

Restaurants on site

  • Beachhouse at the Moana
  • Veranda at the Beachhouse
  • Surfrider Cafe
  • The Beach Bar
  • Vintage 1901

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Snorkelling

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms - 7

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Romance packages available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 30 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 120.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1022 out of 1528 reviews" "
Rating 8 - Good. 271 out of 1528 reviews" "
Rating 6 - Okay. 136 out of 1528 reviews" "
Rating 4 - Poor. 54 out of 1528 reviews" "
Rating 2 - Terrible. 45 out of 1528 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Meggan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze & the valet service is outstanding. It was our first time staying there and will definitely be back! The location is amazing to all amenities & you walk out and you are in the sand. Mahalo🌺
Stayed 2 nights in Aug 2024

10/10 Excellent

PAVITHRA

Stayed 4 nights in Aug 2024

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach! Beautiful pool, bar, restaurant area under the Banyan tree. Note, Tower rooms do not open to balcony (possible exception of full, front ocean view rooms). Older Surfrider building rooms do open to small balcony.
Stayed 8 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

John, Kingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 4 nights in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it for its location, 2 steps from the beach, the pool, its views, every day they cleaned our room, all the staff was super friendly and valet parking was great.
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEMARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and perfect location
Stayed 6 nights in Sep 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

nallely

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at the Moana Surfrider for our honeymoon. It was not a good experience. We did not feel welcome. The hotel is beautiful but employees could use a training in hospitality. There is only valet parking for 65 a night, and even though the valet employees do not treat you well they expect a tip.
Stayed 4 nights in Sep 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Mayanka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with excellent location to restaurants, shops, and the beach. It was very noisy and busy so if you’re looking for something calm and quiet, this is not the place. The room was very small but clean and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nastassja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front hotel. The staff are nice and accommodating. I liked the historical facts displayed around the hotel, which made our stay meaningful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Loved everything about this place except location. It was so crowded it get like I was on the vegas strip. The beach was packed and not relaxing.
Stayed 3 nights in Sep 2024

4/10 Poor

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked room for a balcony, advised leas than 48 hours prior yo check in that all balconies are closed due to structural issues, had insurance but if cancelled they would have still charged $500 for under 48 hour cancellation, which they obviously did on purpose as they balcony issue apparently started 6 months ago, shady way of doing business, valet/parking is $65/day. One sink in bathroom. Overall not happy with entire experience. Staff/breakfast was the only good thing about this place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort. It's our second time in Hawaii and our second time at the Moana Surfrider (loving our first stay there soo much) resort. One thing we think would improve our experience is if monitoring of actual use of the deck chairs by stafff was more active. We had to spend our time monitoring unused deck chairs and convincing staff to remove towels off the chairs so we could use them. Unfair holding of deck chairs is rather prolific at this resort. In other resorts we have stayed at (granted, they were in Fiji) the staff actively monitored deck chair use.
Stayed 5 nights in Sep 2024

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
This was a great place to stay! Hotel was on the beach and close to everything.
Stayed 6 nights in Sep 2024

10/10 Excellent

Luis

Stayed 6 nights in Jun 2024

10/10 Excellent

ELIZABETH

Stayed 3 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the hotel were so great. They were very understanding of the situation when we arrived and made our stay as comfortable as they could. The location of the hotel was extremely central to the city centre with most thing within walking distance. Some tour buses did not pick us up outside the hotel, however, the tour pick up point was no more than a 5min walk away. As the hotel was in the centre of the city, it can be quite loud but this is manageable.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Rooms clean, the breakfast buffet was delicious and they had tons of food to choose from. The staff super friendly always had a smile on their faces. Location was perfect just by the water. I will definitely stay there in the future. Recommend the Veranda tea time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smallish but gracious. Although the renovated balcony had not yet been inspected (so we couldn't use it while we were there) it had a balcony. Beds Very comfortable. And, except for a microwave, it had all the room accommodations that I like, even a bidet, which I hadn't used before and now I'm considering getting one at home. Very, very pleased. The only drawback is that there wasn't free coffee, except what you could brew in your room.
Stayed 2 nights in Sep 2024