I want to share my great experience with the staff and, more precisely, "Malak" (or Angel as they call her in English), she was accommodating and understanding, cheerful and always great to see her. Honestly, I was about to leave the hotel on the first day as it was not up to my expectations, but she was able to convince me to stay, and I do not regret that. So thank you, Malak, and a big thank you to Ms. Nihal, the hotel manager, for her assistance.