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Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property

Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
Exterior
Property amenity
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884
  • El Palmar Beach
    ā€Ŗ13 min walkā€¬
  • Marina Ixtapa
    ā€Ŗ2 min driveā€¬
  • La Ropa Beach
    ā€Ŗ23 min driveā€¬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ā€Ŗ23 min driveā€¬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Emporio Ixtapa

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.2 out of 5, Very good, (1005)
The price is NZ$320
for 1 room
includes taxes & fees
2 May - 3 May
Emporio Ixtapa

About the area

Ixtapa

When you stay at Holiday Inn Resort Ixtapa All-Inclusive by IHG in Ixtapa, you'll be on the beach, within a 15-minute walk of Magic World Aquapark and El Palmar Beach. .This all-inclusive property is 7 mi (11.3 km) from La Ropa Beach and 0.8 mi (1.2 km) from Magic World Aquatic Park.

What's nearby

  • El Palmar Beach - 13 min walk - 1.1 km
  • Marina Ixtapa - 2 min drive - 2.1 km
  • Zihuatanejo Bay - 9 min drive - 8.9 km
  • Linda Beach - 14 min drive - 8.4 km
  • La Ropa Beach - 23 min drive - 11.4 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 23 min drive

Restaurants

  • ā€ŖSubway - ā€¬3 min walk
  • ā€ŖRestaurante la Palapa - ā€¬3 min walk
  • ā€ŖBar Cascada - ā€¬4 min walk
  • ā€ŖSushi Bar Kyoto - ā€¬3 min walk
  • ā€ŖMoon Bar - ā€¬13 min walk

About this property

Holiday Inn Resort Ixtapa All-Inclusive by IHG

Family-friendly fun on the beach, with 2 outdoor pools
Holiday Inn Resort Ixtapa All-Inclusive by IHG offers 431 accommodations with safes and coffee/tea makers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ixtapa property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 431 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch at La Isla, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Ixtapa? This property has 907 square feet (84 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.
La Isla - This restaurant specializes in international cuisine and serves lunch only.
Frutas y Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La terraza - This restaurant specializes in international cuisine and serves dinner only. Open daily.
CaƱa Brava - This restaurant serves lunch only. A children's menu is available. Open daily.
Sport Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CaƱa Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (907 square foot of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Resort Ixtapa All Inclusive
Holiday Ixtapa All Inclusive
Holiday Inn Ixtapa All Inclusive
Holiday Inn Ixtapa
Ixtapa Inclusive By Ihg Ixtapa
Holiday Inn Resort Ixtapa an IHG Hotel
Holiday Inn Resort Ixtapa All Inclusive
Holiday Inn Resort Ixtapa All Inclusive by IHG
Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
Holiday Inn Resort Ixtapa All-Inclusive by IHG Ixtapa

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1002 reviews
Rating 8 - Good. 346 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neil Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set up conventional
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos Austo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

Shira

Travelled with family and small children
The property itself is nice and the beach and pool were great for my children. Most of the staff is wonderful and helpful! The front desk was not as friendly and very unhelpful. When I asked any questions my reply was to go online to get my answers. The check in process was awful and long. I tried calling to get answers and was hung up on 3 times.
Stayed 1 night in Jan 2025

6/10 Okay

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
They are short in staff and wait 30 minutes in line to get dinner. They need to open new restaurants and not really a good service
Stayed 5 nights in Dec 2024

2/10 Terrible

Yadira

Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Joel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Rooms need a lot of maintenance. We had reservation for 3 nights and decided to leave a night early due to not feeling comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with family and small children
Great and helpful staff. We really enjoyed our stay.
Stayed 2 nights in Dec 2024

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok, all is šŸ‘
Stayed 1 night in Dec 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla, Lynnwood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. We feel like we are home here. From the hotel manager jefe, to the chef, to the exercise classes, to the cleaning staff, to the waiters, to the bartender - They are each amazing at what they do and They are so friendly and cheerful.
Stayed 7 nights in Oct 2024

6/10 Okay

Alejandro

Liked: Cleanliness, room comfort

ok

One day we had to have breakfast outside the hotel. There were no available tables and the line to get one was so big
Stayed 3 nights in Nov 2024

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited types of food, it need better signs to let the guests know the daily activities. A coffee makes was good to have it in the room but there were no coffee, sugar etc.
Stayed 5 nights in Oct 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

The hotel is nice, the food are amazing, the mexican night is wonderfull all the food is delicious.
Stayed 4 nights in Aug 2024

6/10 Okay

Robin

Travelled with family
Disliked: Amenities
The staff did their best but very few spoke English so it made it hard and the directions and information was all in Spanish so we were in the dark on the need to make reservations for dinner and such.
Stayed 5 nights in Aug 2024

8/10 Good

JesĆŗs jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me he hospedado en varias ocasiones y me ha gustado pero en esta ocasion la comida del buffet estaba frĆ­a y una seƱorita de la recepciĆ³n se porto grosera cuando le dije que no encontraba la llave. El seƱor Rogelio de la entrada excelente persona y super atento todos sus chicos muy amables.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning sounds like a it has a blender that wonā€™t le you sleep well i called the recruiter but they didnā€™t do anything about it
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family

Big disappointment

Hotel check in and restaurants not good for so many many people residing at the hotel. Hotel needs more restaurants and better service around the pool area and better cleanliness around the pool area. Lines for elevator- restaurants and pool service at the bar in the sun and heat!!
Stayed 5 nights in Jul 2024

8/10 Good

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice!! Food could be better!! They need more staff as they seem very pressured
Stayed 2 nights in Jul 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday vacation

AC was not very good, food could be better. Great location!
Stayed 3 nights in Jul 2024