Hilton Garden Inn Jackson

3.0 star property

Photo gallery for Hilton Garden Inn Jackson

Prepare meals and enjoy casual dining at the central island with stools.
Experience the sleek, modern design of this Hilton Garden Inn, featuring a flat roof and expansive windows.
Relax in style with plush sofas and armchairs under a shaded pergola.
Relax in a stylish room with a large sofa, city views, and a unique geometric wall feature.
Two single beds with white linens, a flat-screen TV, and a desk with a chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1324 Vann Dr, Jackson, TN, 38305
  • Union University
    ‪17 min walk‬
  • Casey Jones Village
    ‪1 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Jackson

With a stay at Hilton Garden Inn Jackson in Jackson, you'll be within a 5-minute drive of Union University and Music Highway Crossroads. .This hotel is 1.4 mi (2.3 km) from Casey Jones Village and 1.9 mi (3.1 km) from North Hospital.

What's nearby

  • Union University - 17 min walk - 1.5 km
  • Casey Jones Village - 1 min drive - 1.1 km
  • North Hospital - 3 min drive - 3.5 km
  • Old Hickory Mall - 3 min drive - 3.9 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.7 km

Getting around

  • Memphis International Airport (MEM) - 88 min drive

Restaurants

  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hilton Garden Inn Jackson

Hotel in Jackson with a fitness center and a 24-hour business center
Hilton Garden Inn Jackson offers 98 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
At Hilton Garden Inn Jackson, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Jackson has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May 26 to September 06
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Hilton Garden Inn Jackson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 400 out of 634 reviews
Rating 8 - Good. 139 out of 634 reviews
Rating 6 - Okay. 39 out of 634 reviews
Rating 4 - Poor. 28 out of 634 reviews
Rating 2 - Terrible. 28 out of 634 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. We just had a quick over night visit but the facility was very clean. The staff was very friendly and helpful. Hotel was conveniently located with many food options within walking distance or a short drive. I used to prefer Holiday Inn Express but have switched exclusively to Hilton properties. Much better experience for about the same amount of money.
Stayed 1 night in Mar 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Very loud during the night. Called the front desk couple of times. Not very friendly morning crew with check out or at breakfast. Will not stay there again.
Stayed 1 night in Mar 2025

2/10 Terrible

Kelly L

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brannon

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in. Comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location near restaurants
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

I was pleased with the friendly staff, pleasant atmosphere, and cleanliness of the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Curt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Phebe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Rooms were clean. Great stay!
Stayed 2 nights in Mar 2025

6/10 Okay

RaeAnne

First off
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra Watson

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

retirement party

Our daughter was retiree from the Marines. her party was here. Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean room, dinner on site was nice after a long day of driving. Desk staff was helpful & very knowledgeable
Stayed 1 night in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotels are now charging $75 per night for dogs. My dog is a Chihuahua weighing less than 24 pounds. That is ridiculous. But, they do allow them. The room was very nice. The staff was exceptionally friendly. I was happy with this stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow great place.

Awesome place
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 2 nights in Feb 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service
Absolutely FURIOUS. I stayed at the Hilton Garden Inn in Jackson TN for 4 nights between February 13 and 17. My room was not cleaned ONCE. Trash not taken out, bed not made, dirty towels not removed. No cleaning whatsoever during my FOUR day stay. I reported the issue THREE times to the Front Desk with the promise of getting my room ready the next day, nothing happened. I refused to change rooms because I did not want (and I don't think I had to) go to the trouble of packing/unpacking.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EV charger available, ready check in

Stayed 1 night in Feb 2025