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Quality Inn

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2001 Shirley Dr, Jackson, MI, 49202
  • Jackson Crossing Mall
    3 min drive
  • Red Lobster
    4 min walk
  • Jackson Station
    8 min drive
  • Jackson, MI (JXN-Reynolds Field)
    6 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Baymont by Wyndham Jackson

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (1002)
The price is NZ$154
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Baymont by Wyndham Jackson

About the area

Jackson

With a stay at Quality Inn in Jackson, you'll be within a 5-minute drive of R.A. Greene Park and Jackson Crossing Mall. .This hotel is 1.7 mi (2.8 km) from Lions Park and 2.3 mi (3.6 km) from Rod Mills Park.

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 7 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 8 min drive

Getting around

  • Jackson Station - 9 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Quality Inn

Hotel in Jackson with free breakfast and a 24-hour front desk
Quality Inn offers 52 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 52 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Microwave (on request)
  • Fridge (on request)

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 45 out of 790 reviews" "
Rating 8 - Good. 101 out of 790 reviews" "
Rating 6 - Okay. 123 out of 790 reviews" "
Rating 4 - Poor. 194 out of 790 reviews" "
Rating 2 - Terrible. 327 out of 790 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was $60 a night. You truly get what you pay for. The property was old and run down, but perfect for a quick sleep and go.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Property conditions & facilities, room comfort
Worst and most disgusting stay ever.
There is not much more to add from what everyone else has said about this dump except that I was concerned about safety when The outer doors had no locks and anyone could walk into the place at any time of night or day. had to pay a $50 deposit when I checked out, I asked about the refund and some young kid at the front desk. Didn’t look old enough to work there told me you have to wait till 11 o’clock to have it refunded. It is now 8 o’clock in the evening, I have not seen the refund. I do not know the company that owns this quality Inn, but I suggest you have someone come over and look at it.It is the most disgraceful place I have ever been in. I could go on and on about this place, but I think everyone has told their side please take this seriously.
Siding let me know this was not going to be a good experience
This what was left of our smoke detector. Has to be against the law.
Smoke detector up close
Stayed 2 nights in Sep 2024

2/10 Terrible

Charisse

Stayed 1 night in Sep 2024

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie, Newport

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had I known how terrible of quality this was I wouldn’t have booked it. It’s not even a get what you pay for it’s overpriced for the abysmal quality. The door didn’t have a secondary safety lock, the peephole had a napkin in it, the place where a fire alarm may have previously been had a paper towel in it, the clean blankets were stained, the ‘clean’ wash cloth in the room had a body hair and was crusty, the toilet seat was broken, the blinds to protect light and privacy had a rip in them and I had to place the chair cushion on the windowsill to prevent someone from potentially looking inside the window. The hotel states it has WiFi but was not provided the WiFi password at check in. The DirectTv the allegedly have only has maybe 10 channels that are fuzzy. They were supposed to just place a hold on the $50 deposit that’s required but instead it cleared through my bank. I tried calling the hotel and the clerk there was extremely rude and condescending and didn’t understand what I was trying to explain to him. Now I have to go through my bank to get my deposit back because it CLEARED through my account instead of it just being a HOLD on my account. When I was told at checkout that it would be REFUNDED to me. 0/10. STAY AWAY FROM THIS PLACE AT ALL COSTS. I have pictures of everything.
Stayed 2 nights in Sep 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet was sticky. No cups in the room. Bugs behind the bathroom door. No liners in any of the garbage cans. You just felt dirty being there.
Stayed 1 night in Sep 2024

4/10 Poor

david

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in the lady was rude and charged my debit card twice without my approval i am dealing with it through my bank bad experience
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeff

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! Arrived 12 minutes before published check-in & was told to wait 12 minutes before I could check in. Credit card was charged when I gave my name, even though I was not checked in. Staff was unfriendly & literally argued with patrons in the lobby. Weekend breakfast advertised till 9 AM was shut down at 8 AM resulting in breakfast not being provided. They couldn’t program a room key, so a maintenance person took his well worn master key off his keyring & gave it to a patron, causing me to question the level of safety at the facility. Ice & soda machines did not function. Though room had a coffee maker, no coffee or cups were provided. No shampoo, soap, or facial tissue was provided in the room. Multiple customers demanded refunds during my stay. I frequent Jackson regularly, but will never stay at this so called “Quality” Inn again.
Stayed 1 night in Sep 2024

2/10 Terrible

Terri

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom door broken. The bathtub had ducktape on the floor looked like it was a repair. Outside door was propped open with a rock because the security lock was pulled out of the door. Also it was very dirty the bedding and towels were stained. Generally cleaning looked nonexistent.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff..beds disgusting
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

4/10 Poor

Ken

Stayed 1 night in Aug 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOt STAY HERE
Worst experience ever, one hour for check in, screaming at us when we asked for shampoo or soap as nothing was on the bathroom. They have not returned yet our incidental damage deposit. No breakfast,just burnt coffee and milk.DO NOT STAY HERE. Even for free
Stayed 1 night in Aug 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
This was the worst hotel room I’ve ever stayed at. The room was unclean. The bed was not made properly. The microwave did not work and in the middle of my shower the front desk attendant entered my room without knocking to tell me that they put me in the wrong room and I had to move Immediately I will no longer be booking any rooms at Quality hotels.
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst place to stay
False advertisement for cable and wifi, there was none. Tue room smelled like smoke and there was no hot water for me to take a shower. Would not stay or recommend this place at all.
Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a place I would stay if I had other options. But it was race weekend, and even booking a couple of months in advance this was all I could find under $200 a night. I wouldn’t say it was dirty, it was just very run down and not well maintained. Both rooms had different, but equally disgusting smells. Both a/c units smelled like they were going to catch on fire when we put them on heat mode. Both fridges smelled rank and didn’t keep the two cans were put in them cold. Both carpets had that sticky moist feel so we never walked in bare feet. All the towels were clean but dingy and some were slightly stained. In one room the counter was falling off in the bathroom, the exhaust fan just made a loud high pitch squeal and didn’t actually do anything. The bathroom door didn’t close all the way either. Also in that room, where the smoke detector should be was just a hole in the ceiling with wires coming out. Although one room smelled like mold there wasn’t any visible. But the shower looked clean enough and the water was fine. We didn’t have any problems with service. They were actually very nice and accommodating at check in and I heard them on the phone being very nice and polite to other guests as well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever. That hotel should be shut down.
Stayed 2 nights in Aug 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst hotel stays ever
we arrived hour early and were told we could not check in check in till 3:30 pm, we waited checked in put bags in room and left right away. we returned at 9;00 pm for the evening and when un packing realized the room was absolutely disgusting. i went to front desk and the person said we are full and cannot give us a diffrent room and you had been in room for hours. because we booked through hotels . com he said he could not refund our money. this room was horriable. moldy shower missing paint in shower ,dirty shower tub, bath towels were a very dirty off white color,, hole in carpet floor, screw sticking out of wall 2 inches long at eye level ,the tv had about 5 channels and they were so fuzzy you could not watch it, the microwave didn't work, the bed was so bad it felt like we were sleeping on a donut the center was so low and wore out. and the breakfast was only 6-8 had piss warm milk and stale cereal corn flakes and raisin brand mix. i picked up a hostess cupcake for my wife and that was expired. if you think about staying here don't if you must look at room before you pay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alan Glen, Toronto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We book online to stay at a Quality Inn, but there was definitely no quality. The building looked to on its last legs, carpets were dirty, conditions rooms was terrible. Bathtub/SHower looked filthy, shower rod fell off wall, toilet seats were all loose, TV's did not work. Breakfast was served from 6 AM to 8 AM - consisted of Raisin Bran, waffles and muffin. Prison food would probaly be better. If you are thinking of booking here - DO NOT
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst hotel I’ve been to staff. Only 1person at the front desk bed bugs dirty everything two clocks in room niether worked. No battery in the fire alarm the tub had like this white tape in it covering a hole that I almost felt I was going to fall threw it. Oh and hadno toilet seat in it when I got the room no TV this place needs to be shut down and overhauled big time
Stayed 3 nights in Aug 2024

2/10 Terrible

Raymond

Stayed 2 nights in Aug 2024

4/10 Poor

James

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Never to book thru here again
Not enough pillows or they were flat. No wash cloths not worth the money or 50.00 deposit we had to give
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Rebecca

Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I would stay somewhere else
Almost everything about this stay was bad. It started with nobody ever being at the front desk. It took 10 minutes before someone showed up to check in. When we got to our room we didn't have any towels, soap, shampoo. We had a coffee maker, but no pot. We went to our complimentary breakfast only to find corn flakes and thats it. The shower was still dirty and had hair in the tub.
Stayed 1 night in Aug 2024