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Best Western Jacksonville Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Indoor pool
Exterior
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
1659 S Jackson Street, Jacksonville, TX, 75766
  • Lake Jacksonville
    1 min walk
  • Nichols Green Park
    19 min walk
  • UT Health Jacksonville
    2 min drive
  • Tyler, TX (TYR-Pounds Regional)
    42 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About the area

Jacksonville

With a stay at Best Western Jacksonville Inn in Jacksonville, you'll be steps from Lake Jacksonville and a 2-minute drive from Bolton Park. .This hotel is 1 mi (1.6 km) from Nichols Green Park and 1.2 mi (2 km) from UT Health Jacksonville.

What's nearby

  • Lake Jacksonville - 1 min walk - 0.1 km
  • UT Health Jacksonville - 2 min drive - 2.0 km
  • The Texas Basket Company - 3 min drive - 3.2 km
  • Mud Creek Off-Road Park - 10 min drive - 11.2 km
  • River Run Park - 20 min drive - 19.8 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Beverly's Country Cafe - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Rancho Grande - ‬2 min drive

About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and a fitness center
Best Western Jacksonville Inn offers 53 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • 4G LTE smartphone data speed
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Smartphone
  • Smartphone free calls (unlimited)
  • Smartphone data usage (unlimited)
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Inn Jacksonville
Best Western Executive Jacksonville
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Jacksonville Best Western Executive Inn Hotel
Best Western Executive
Hotel Best Western Executive Inn
Best Executive Jacksonville
Best Western Executive Inn
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 212 out of 429 reviews" "
Rating 8 - Good. 127 out of 429 reviews" "
Rating 6 - Okay. 47 out of 429 reviews" "
Rating 4 - Poor. 19 out of 429 reviews" "
Rating 2 - Terrible. 24 out of 429 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible breakfast
The stay was fair. We chose Best Western over other hotels due to our previous experiences. The Best Western in Jacksonville, TX was disappointing due to their breakfast. At check-in I did ask if they had a hot breakfast. Sunday morning we found less than appealing scrambled eggs and diced potatoes. I did not recognize the meat, maybe square sausage, (nothing was labeled.) The sliced bread looked dry, and the bagels were somehow soggy. There was no fresh fruit, or oatmeal (not even instant oatmeal.) The only tea bags were opened generic. My breakfast consisted of waffle and yogurt. I was so disappointed.
Stayed 1 night in Aug 2024

6/10 Okay

Hector

Business traveller
Not sure about this place
Nice hotel but had a dirty towel, I didn’t notice till after I used it which was kinda gross and a dirty bed cover I also didn’t realize a $150 incidental fee applied to my debit card
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 2 rooms. The rooms smelled musty with a strong odor of weed. One of the rooms, the bathroom had not been cleaned. There looked like dried vomit on and around the toilet. The other room had dirty sheets, there was spots of what appeared to be blood on the pillowcase and brown stained on the sheets. I let the gentleman at the counter know that the rooms were dirty. He said he would send so done. We left the hotel to get food, upon returning the rooms had not been cleaned, we left the hotel and requested a refund for the 2 nights I had booked. They said that since we booked through Expedia, we would need to co tact Expedia for the refund. That was July 4th, today is the 19th of July. Still waiting to hear. Expedia said they would email me, I haven’t heard back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. I didn't realize that it was going to be a handicapped accessible room and that was hard for plug in's etc. but it was a nice stay
Stayed 3 nights in Jul 2024

2/10 Terrible

Randy

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Roach on mirror, toilet did not flush(water was turned off at the tank; turned it on and flushed toilet). Toilet seat fell off. Had to close the door to the bathroom because of the tank noise. Breakfast was put away before allotted time. Asked for utensils at dinner time and was give an unwrapped spoon and non matching knife. Asked for napkins and was given someone’s left over Jersey Mike’s sandwich napkins. It is not a $100 night hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Angela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The smell of marijuana was in the elevator and the downstairs hallway that had the door propped open, every time we used it. The free breakfast was not refilled, even when there was still an hour and a half left for the breakfast time. Not staying there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services: very good and friendly people. Everything I requested, it was promptly giving. Very clean.
Stayed 3 nights in Jun 2024

2/10 Terrible

Therssia

Room was clean and staff member was helpful
Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out.
wasnt bad. we would stay there again. Mattresses were not great. pillows to small.
Stayed 2 nights in Jun 2024

4/10 Poor

brad

Business traveller
Disliked: Cleanliness
This hotel stinks
The entire hotel smelled bad
Stayed 1 night in Jun 2024

6/10 Okay

Tell

Stayed 1 night in Jun 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was excellent very clean breakfast was amazing . The manager was very nice and made us feel right at home ,
Stayed 1 night in May 2024

2/10 Terrible

Gina

They cancelled my reservation- call if late
The staff cancelled my reservation. When I arrived around 10 pm with my mother and 2 grandchildren I had no room. They were sold out along with all the other hotels in the small town of Jacksonville TX. They said this happened because I did not late them know I was checking in late and since I used Hotels.com a third party they could not contact me to confirm I was still coming. Glad we knew a family in town who let us sleep on living room floor first night. Then booked LaQuinta second night in town.
Stayed 2 nights in May 2024

8/10 Good

Patti

Business traveller
Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Marcia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I come home I stay at the best western. Staff is always nice and the area is convenient has a Walmart and food around. I will definitely book anytime i come home to see family. Thank you !!
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Cordiero

Liked: Room comfort
Disliked: Staff & service
Not worth the price for the hassle
Went to visit family and when my family came to visit at the hotel the front desk person would constantly ask when they were leaving after I explained to him that they’d be an hour or two and that they were not staying for the night he still continued to ask every ten minutes I would come out the room so they left do to being uncomfortable and pressured to leave so ruined my one day to visit with family
Stayed 1 night in Jan 2024

4/10 Poor

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
While the hotel was clean it had not been updated to accommodate the plethora of electronics that people use today (December 2023). None of the light fixtures nor the clock radio had electrical outlets or USB sockets. Most of the household outlets were located behind furniture. The TV remote would turn the TV off/on and operate the guide but it would not change the channel itself. The volume had to be adjusted on the TV.
Stayed 1 night in Dec 2023

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western is the best hotel in Jacksonville. The owner is very friendly and it’s close to everything
Stayed 2 nights in Dec 2023