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Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1923 S Jackson St, Jacksonville, TX, 75766
  • Nichols Green Park
    8 min walk
  • UT Health Jacksonville
    3 min drive
  • Lake Jacksonville
    4 min drive
  • Tyler, TX (TYR-Pounds Regional)
    44 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Jacksonville TX
Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (557)
The price is NZ$171
for 1 night
includes taxes & fees
5 Dec - 6 Dec
La Quinta Inn & Suites by Wyndham Jacksonville TX

About the area

Jacksonville

Located in Jacksonville, Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel is in a rural location, within a 5-minute drive of Nichols Green Park and Bolton Park. .This hotel is 1.4 mi (2.3 km) from Lake Jacksonville and 2 mi (3.3 km) from UT Health Jacksonville.

What's nearby

  • UT Health Jacksonville - 3 min drive - 3.3 km
  • Lake Jacksonville - 4 min drive - 2.3 km
  • The Texas Basket Company - 4 min drive - 4.5 km
  • Mud Creek Off-Road Park - 10 min drive - 10.6 km
  • River Run Park - 24 min drive - 22.6 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Beverly's Country Cafe - ‬10 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Rancho Grande - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel

Hotel in Jacksonville with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel offers 65 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel
"Holiday Inn Express Hotel Suites JACKSONVILLE an IHG Hotel"

Holiday Inn Express Hotel & Suites JACKSONVILLE, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 357 out of 577 reviews" "
Rating 8 - Good. 136 out of 577 reviews" "
Rating 6 - Okay. 44 out of 577 reviews" "
Rating 4 - Poor. 19 out of 577 reviews" "
Rating 2 - Terrible. 21 out of 577 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very quiet and I clean. The staff was friendly. My room did have a few cosmetic issues that could have been taken care of but over all the stay was great!
Stayed 2 nights in Aug 2024

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good Holiday Inn Express. Better than most breakfast including above average coffee. The pool was green and not in service which was a disappointment.
Stayed 4 nights in Aug 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Candise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Deundra

Liked: Staff & service
Nice and clean
Stayed 3 nights in May 2024

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nastiest ever ,go to another please
Terrible front desk,cafeteria service horrible ,poor breakfast very bad burning food,and you have to ask for everything,room where nasty very disappointed, i stay several times in holiday inn before and this was the worst experience
Stayed 1 night in Jul 2024

4/10 Poor

Pedro

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
lack of light bulbs in lamps, refrigerator did not cool, leak in the shower, the guest next door could be heard snoring
Stayed 1 night in Jul 2024

2/10 Terrible

Tonyah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Delecia

Stayed 3 nights in Jul 2024

8/10 Good

Tracy

Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
No problems . Had a great stay.
Stayed 2 nights in Jul 2024

8/10 Good

BETTY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Evening was good
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Stayed 1 night in Jun 2024

8/10 Good

Nathan Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tyler

Stayed 1 night in Jun 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father’s Day!
Was great, friendly staff. Room was very clean bed very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ERICK

Stayed 1 night in Jun 2024

6/10 Okay

Wei

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mona

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, but in need of professional repairs in the bathroom. Appeared to be a previous water leak near the shower, looks like someone attempted to do a quick repair. It was a poor repair job. Glass shade missing on bathroom light fixture. The landscaping at the front of the hotel was in bad shape. The flowerbed plantings looked unkept and dying. All of these negatives makes the hotel look tired.
Stayed 1 night in May 2024