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Crocs Resort & Casino

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Dates

May 2026

June 2026

Outdoor pool, pool umbrellas, pool loungers

Premium bedding, down duvets, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking included
Free Wi-Fi
Air-conditioning

Explore the area

800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101

Place, Teatro Jacó
‪4 min drive‬
Place, Neo Fauna
‪6 min drive‬
Place, Jacó Beach
‪11 min drive‬

Room options

Condo, 1 Bedroom

96 sq m
1 bedroom
Sleeps 3
1 King Bed

Condo, 2 Bedrooms

140 sq m
Sleeps 7
2 King Beds

Room, 2 Queen Beds, Mountain View

Very good

Mountain view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Mountain View

Mountain view
34 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Ocean View

Ocean view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

Excellent

Ocean view
53 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Exceptional

Ocean view
39 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen Beds, Ocean View

Ocean view
70 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

Exceptional

Ocean view
70 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 1 King Bed, Ocean View

Ocean view
43 sq m
1 bedroom
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed

41 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Limited View)

Mountain view
34 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Limited View)

Exceptional

Mountain view
34 sq m
1 bedroom
Sleeps 2
1 King Bed

Similar properties

Outdoor pool, free pool cabanas, pool umbrellas

Pool
Breakfast included
Spa
Parking included

includes taxes & fees

24 May - 25 May

About the area

Jacó

Located in Jacó, Crocs Resort & Casino is by the ocean, within a 15-minute drive of El Miro and Jacó Beach. .This beach hotel is 3.6 mi (5.8 km) from Rainforest Adventures Jaco and 4.6 mi (7.3 km) from Canopy Vista Los Suenos Adventure Park.

What's nearby

Teatro Jacó - 4 min drive - 2.2 km
Neo Fauna - 6 min drive - 2.9 km
Jacó Beach - 11 min drive - 4.9 km
Herradura Beach - 23 min drive - 11.9 km
Marina Los Sueños - 25 min drive - 12.6 km

Getting around

Juan Santamaria Intl. Airport (SJO) - 104 min drive

Restaurants

‪Clarita's Beach Bar & Grill - ‬8 min walk
‪Rolling Thunder Saloon - ‬13 min walk
‪El Manglar - ‬4 min walk
‪Bar y Restaurante del Best Western Jacó - ‬10 min walk
‪Subway Jaco - ‬17 min walk

About this property

Crocs Resort & Casino

Crocs Resort & Casino offers 166 air-conditioned accommodations with safes and bathrobes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Make yourself at home in one of the 166 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a waterslide, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Italian cuisine at La Stanza, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Jacó? This hotel has 1377 square feet (128 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.

Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.

El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Zarpe
Game On Sports Bar
La Stanza
Liquidity
Los Cuates

Things to do

60 slot machines
7 gaming tables
Beach volleyball
Bicycle rentals
Billiards/pool table
Casino (17,222 square foot of space)
Ecotours
Full-service spa
Gym
Outdoor pool
Shopping
Sportsbook
TV in common areas
Waterslide

Family friendly

Fenced pool
Free rollaway/extra bed
In-room cot
Outdoor pool
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
Conference centre (1,377 square foot of space)

Outdoors

Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

17 floors
Ballroom
Banquet hall
Built in 2015
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Day bed
Down comforter
Free cot
Free rollaway/extra bed
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels
IPod dock

Food and drink

Limited room service

Air conditioning
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Croc's Resort and Casino

Crocs Resort & Casino Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

Anne

Travelled with family

15 Feb 2026

Liked: Cleanliness, staff & service, amenities

Room was spotless and the staff were most helpful and polite. The views from the hotel are amazing.

Stayed 6 nights in Feb 2026

8/10 Good

Matt

14 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Kelly Lynn

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The entire staff is extremely friendly and helpful They set up every tour and taxi we wanted.

Stayed 5 nights in Feb 2026

6/10 Okay

Steve

Travelled with partner

12 Feb 2026

Liked: Cleanliness

This place has a 5-star location, staff and overall potential but only a 2 or 3-star management, upkeep and investment in the property…. The staff was super friendly, very outgoing and polite. The security team was understaffed but vigilant, the views of the ocean and surrounding area are stunning, the pool area is very nice, well maintained. however…. The design in rooms clearly missed the mark between intent and the implementation. Kitchen drawers that don’t open or can’t open due to placement of fridge, (our room kept the silverware in a drawer organizer that sat on top of microwave), odd placement of wall art that looks like a college dorm room, bed frames that are too low to the floor, exposed water and drain access in utility/laundry areas…. Also noticed Insufficient parking for the number of guests, some patio furniture that seemed past its useful lifespan, limited choice and poor food quality in some of their dining options for a resort of this caliber and price, an underwhelming casino on site, poor onsite security protocols to prevent non-guests from accessing pools, public spaces and an elevator bank that operates independently of each other causing backups at key times in lobby or mezzanine floors. The understaffed security and need to update security protocols should be a priority. A refresh of interiors and review of functionality of designs should be an area of focus as well.

1-bed condo view of pacific from living area

Overhead of pool area from 10+ stories up

Balcony view of sunset over the pacific.

Stayed 4 nights in Feb 2026

8/10 Good

Anakhdeep

10 Feb 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

8 Feb 2026

Stayed 4 nights in Jan 2026

6/10 Okay

Yugal

7 Feb 2026

Liked: Cleanliness, property conditions & facilities

Nice facilities but not many clients/takers. A bit disappointing.

Stayed 7 nights in Jan 2026

10/10 Excellent

James

Travelled with partner

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was fantastic with a great view. It was very clean and the staff were on the ball with everything. Anything we needed, they attended to. The pool was excellent also. No complaints. We would definitely recommend Crocs Resort to anyone

Stayed 5 nights in Jan 2026

10/10 Excellent

Rocio

Travelled with family, Travelled with group

3 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room and very nice staff. Would stay again.

Stayed 4 nights in Jan 2026

2/10 Terrible

Logan

Travelled with partner

3 Feb 2026

Disliked: Amenities

Bunch of nonsense food over expensive and over priced breakfast was terrible , whole hotel closes down at 10 pm maids going into room when no one there to not clean but to look around just a bad experience over all

Stayed 9 nights in Jan 2026

6/10 Okay

Mano

Travelled with group

2 Feb 2026

Liked: Cleanliness, property conditions & facilities

There was a sign for disco but it wbas not active, they mentioned minifridge but there is nothing in the fridge

Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff very friendly, pool was great and was perfect walking distance to beach and town. Would be great to have more all inclusive options

Stayed 6 nights in Jan 2026

8/10 Good

Sean

Travelled with partner

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Good hotel. Clean and comfortable. Customer service was a tad lackluster overall, and noise transfers from room to room very easily. Otherwise, we enjoyed the stay.

Stayed 5 nights in Jan 2026

8/10 Good

crystal marie

Travelled with family

31 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a wonderful stay at the Crocs Resort! The property is beautiful, and the staff were incredibly nice and welcoming. Our room was clean and comfortable, though the drawers didn’t close and stayed open, which was a minor annoyance but didn’t affect our overall experience. The pools were amazing, and everything around the resort was well-maintained. One small thing to note is that the “happy hour” at the pool bar wasn’t quite what we expected. They were promoting BOGO drinks from 4–6 PM for 2 for $18, but when we went earlier the next day around noon, we found those were actually the standard prices, so not much of a discount. Despite that, we had a very pleasant experience overall. The hotel is very clean, the atmosphere is lovely, and we truly enjoyed our time. I would definitely come back with my family!

Stayed 4 nights in Jan 2026

6/10 Okay

donald

30 Jan 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Should have coffee in the room

Stayed 1 night in Jan 2026

10/10 Excellent

Selim

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Best and cleanest place by far in jaco everything is updated

Stayed 4 nights in Jan 2026

10/10 Excellent

David Thomas

Travelled with group

28 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place nice people brand new great place for kids and family. Everybody’s nice.

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very well run resort with comfortable beds. The walls are kinda thin so you hear outside your room and a little bit but not enough to bother me

Stayed 3 nights in Jan 2026

10/10 Excellent

Georgette

Travelled with family

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Lovely resort lovely staff over all great location

Stayed 3 nights in Jan 2026

10/10 Excellent

Jacob

25 Jan 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan R, Gilead

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Every thing was great from check in, room cleanliness, food, casino, pool, ocean and most importantly the staff. Would definitely stay there again but probably wont come back due to health.

Stayed 7 nights in Jan 2026

10/10 Excellent

Tara

24 Jan 2026

Staff was truly the best part. Everyone was so friendly and accommodating. The pool was another favorite - especially with kids. This spot was close to the town which we found k be so fun exploring and also had the best sunsets.

Stayed 8 nights in Dec 2025

10/10 Excellent

James

Travelled with family

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was great. Clean facilities. Great hotel

Stayed 5 nights in Jan 2026

10/10 Excellent

Ahmad

23 Jan 2026

Stayed 3 nights in Jan 2026

8/10 Good

robert matteo

Travelled with group

22 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

I stayed here for a week and the resort it self was pretty decent the staff was decent wasn’t the nicer and or the most helpful had to pay 50$ per guest to even come over to my room or my hotel . There a non smoking property and we obeyed all the rules and smoked at the beach and off the property just like they stated and asked us to do . We had guest service come in one day and clean up our room and the package of cigarettes were in my dresser . I got left a note saying I’d had to pay 250$ if I don’t stop smoking it’s not allowed . Thought that was it then we’re walking down stairs and get chased down by 3 workes telling us we can’t smoke if we do we are gonna have to find another place to stay just made me feel extremely uncomfortable when I was doing everything they asked and still threatened us with no place . Besides that the stay was awesome place was very clean and workrs were very accommodating

Stayed 6 nights in Jan 2026

Crocs Resort & Casino

Photo gallery for Crocs Resort & Casino

Reviews

Popular amenities

Explore the area

Room options

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

View all photos for Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View)

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Océano Boutique Hotel & Bistró

About the area

Jacó

What's nearby

Getting around

Restaurants

About this property

Crocs Resort & Casino

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Crocs Resort & Casino Reviews

Reviews

Excellent

9.4/10

9.0/10

8.8/10