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Hotel Albuquerque at Old Town

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Spa
Restaurant
Lobby
Junior Suite, Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    9 min walk
  • Explora Science Center and Children's Museum
    10 min walk
  • New Mexico Museum of Natural History and Science
    15 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    11 min drive

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior

Hotel Chaco

Pool
Hot tub
Pet-friendly
Restaurant
4.7 out of 5, Exceptional, (1002)
Hotel Chaco

About the area

Albuquerque

With a stay at Hotel Albuquerque at Old Town in Albuquerque (Sawmill Area), you'll be within a 10-minute drive of University of New Mexico and ABQ Uptown. .This hotel is 9.6 mi (15.5 km) from Route 66 Casino and 10.2 mi (16.4 km) from Balloon Fiesta Park.

What's nearby

  • Old Town Plaza - 9 min walk - 0.8 km
  • ABQ BioPark Aquarium - 18 min walk - 1.6 km
  • Indian Pueblo Cultural Center - 3 min drive - 2.4 km
  • Albuquerque Convention Center - 4 min drive - 3.7 km
  • ABQ BioPark Zoo - 5 min drive - 3.6 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪D. H. Lescombes Winery & Bistro - ‬5 min walk
  • ‪Burger King - ‬8 min walk

About this property

Hotel Albuquerque at Old Town

Albuquerque hotel in Sawmill Area with bars and a 24-hour fitness center
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 188 guestrooms. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albuquerque? This hotel has 39719 square feet (3690 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (39719 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee (September 23 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1017 reviews" "
Rating 8 - Good. 213 out of 1017 reviews" "
Rating 6 - Okay. 73 out of 1017 reviews" "
Rating 4 - Poor. 45 out of 1017 reviews" "
Rating 2 - Terrible. 35 out of 1017 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mark, Dallas

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

maria

Travelled with partner
Would be excellent but for really poor food in the restaurant. Lovely grounds and pool. Very location.
Stayed 1 night in Aug 2024

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside of my stay was that the bathroom sink did not dispense hot water. Also, if you didn't time your shower right, there would not be any hot water at all. However, I also did not bring it to the staff's attention.
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sungjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas, Scottsdale

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just spent 14 hours here. Easy access from self-park area to the tower elevator. Room was very clean and comfortable. Nice amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Sayem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the images show
Very charming hotel and many options to walk to for food
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had old time charm. The feel of the atmosphere was wonderful. The rooms were simple and comfortable. We loved it there and will be back one day. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

meg

Travelled with partner
Liked: Amenities
Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed my 2 nights with family at Hotel Albuquerque. Beautiful grounds, kind, courteous and friendly staff. Clean and quiet rooms, awesome pool, good eats, and a moving experience at the Flamenco matinee. This was our second stay and HA and we have come to appreciate it even more this last visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zeynep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional decor, clean, very friendly and helpful staff, free valet parking, in house restaurant that has good food. Walking distance to Sawmill Market which has additional excellent restaurants. Also, walking distance from Old Town. We enjoyed our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent access to Old Tpwn.
Stayed 1 night in Aug 2024

8/10 Good

Reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lee Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and room was spacious and very clean. I left my prescription sunglasses there and they promptly put them in the mail so I received them a few days after I returned home.
Stayed 1 night in Apr 2024

4/10 Poor

Sara

Travelled with family
Disliked: Staff & service, room comfort
Not so great
Hallways had no air- very warm. Room never got cold. Lady at front desk for check in was rude and didn’t acknowledge me for several minutes then looked at me and didn’t say anything, I said I was checking in and her response was what do you need. She also failed to activate key cards and had to go back down for that.
Stayed 1 night in Aug 2024

6/10 Okay

Vanessa

Business traveller
Very cold shower …Then they tried to charge a $21 resort fee.
Stayed 1 night in Aug 2024

10/10 Excellent

curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the hotel was very clean. The pool was enjoyed by my whole group. Definitely would stay again when we’re in Albuquerque
Stayed 1 night in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
The elevator breakdown was a real nuisance. It was a good
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Deluxe room had vinyl flooring, balcony with no furniture
Stayed 2 nights in Aug 2024