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Amansari Residence Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amansari Residence Resort

Exterior
Balcony
Exterior
Junior Twin Room
Game room

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750
  • AEON Tebrau City
    9 min drive
  • Toppen Shopping Centre
    10 min drive
  • Hospital Sultan Ismail
    10 min drive
  • Singapore (XSP-Seletar)
    43 min drive

Room options

View all photos for Duplex - 3 Bedroom apartment (Double Storey)

Duplex - 3 Bedroom apartment (Double Storey)

Duplex - 3 Bedroom apartment (Double Storey)

  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Twin Room

Junior Twin Room

Junior Twin Room

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Masai

Located in Masai, Amansari Residence Resort is within a 15-minute drive of AEON Tebrau City and Austin Heights Water & Adventure Park. .This family-friendly hotel is 8.2 mi (13.1 km) from KSL City Mall and 9.9 mi (16 km) from Komtar JBCC.

What's nearby

  • AEON Tebrau City - 9 min drive - 11.2 km
  • Austin Heights Water & Adventure Park - 11 min drive - 13.0 km
  • KSL City Mall - 12 min drive - 13.2 km
  • Komtar JBCC - 13 min drive - 16.0 km
  • Johor Bahru City Square - 14 min drive - 16.1 km

Getting around

  • Kempas Baru Station - 17 min drive
  • Sembawang Station - 22 min drive
  • Senai International Airport (JHB) - 39 min drive

Restaurants

  • ‪Restoran Afrin - ‬11 min walk
  • ‪Mr Lok Lok - ‬10 min walk
  • ‪Richiamo Coffee - ‬9 min walk
  • ‪Alang Thai 4 - ‬12 min walk
  • ‪Restoran Di Rinting - ‬5 min walk

About this property

Amansari Residence Resort

Family-friendly hotel with a fitness center and a sauna
Amansari Residence Resort offers 150 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Courtyard Cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Courtyard Cafe - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 bar
  • Room service available

Restaurants on site

  • Courtyard Cafe

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Chef
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: MYR 85.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Amansari Residence Resort Masai
Amansari Residence Resort
Amansari Residence Masai
Amansari Residence
Amansari Residence Hotel Masai
Amansari Residence Resort Johor/Masai
Amansari Residence Masai
Amansari Residence Resort Hotel
Amansari Residence Resort Masai
Amansari Residence Resort Hotel Masai

Amansari Residence Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 137 reviews" "
Rating 8 - Good. 48 out of 137 reviews" "
Rating 6 - Okay. 42 out of 137 reviews" "
Rating 4 - Poor. 19 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Stayed 3 nights in Apr 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023

6/10 Okay

Siti Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Stayed 1 night in Nov 2023

2/10 Terrible

Lucy

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Matress are hard. Fridge not working. Hot water not working fully.
Stayed 1 night in Oct 2020

10/10 Excellent

Zainol Azlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Zulfazlisuhadi, Puchong, and Selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salam Sejahtera Malaysia. Percutian 4hari 3malam Di AmanSari Residence Resort Seri Alam Johor sangat berbaloi. sangat berbaloi. Wifi free Breakfast free Parking free Tempah bilik standard dapat upgrade bilik besar mcm suite room free juga. Petugas2 hotel yg sangat peramah Security Coffee house makan sedap, Bilik tidur bersih. terima kasih banyak2 pada Shalan duty manager John senior front office Liana yg sangat membantu. Terima kasih Zulfazli Suhadi.
Stayed 3 nights in Jul 2020

6/10 Okay

Ianziz, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve to set the television for a channel. But the reception is poor. I end up watching netflix via my laptop.
Stayed 2 nights in Jun 2020

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

yann, Petaling jaya

Business traveller
Liked: Cleanliness, staff & service
+The room is spacious.bathroom is clean. the breakfast selection is limited but good & tasty.
Stayed 1 night in Feb 2020

8/10 Good

Hideki

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Shoban Babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Betty, KL

Travelled with family
Liked: Staff & service
Bathroom n water pressure very good. Towels r hard n old. Floor carpet looked dirty. Need to improve food for breakfast.
Stayed 2 nights in Jan 2020

4/10 Poor

Saha, Johor bahro

Business traveller
Liked: Staff & service
The receptionist request for extra tax!! I said tax included in the inline payment
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

2/10 Terrible

Wai Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad stay....no more next time
no hot water for shower got mosquito in the room
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Chandra, Singapore

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aircond noisy, could not get a good sleep.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
The appropriate location
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Facilities are not well maintained, staff look incompetent and lost at times
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Selesa dan sesuai bagi tujuan riadah atau bisnes
Stayed 1 night in Jun 2019