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Berjaya Waterfront Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Berjaya Waterfront Hotel

Pub
Outdoor pool
Suite City View | City view
Front of property
Meeting facility

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
88, Jalan Ibrahim Sultan, Stulang Laut, P.O. Box 161, Johor Bahru, Johor, 80300
  • Johor Bahru Ferry Terminal
    2 min walk
  • R&F Mall
    6 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    7 min drive
  • Johor Bahru (JHB-Senai Intl.)
    43 min drive

Room options

View all photos for Deluxe Double City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double City View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Polo View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Sea View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin City View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Polo View

Minibar, in-room safe, desk, blackout curtains

Suite Polo View

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Sea View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Polo View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Polo View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Sea View

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite City View

Suite City View | Living area

Suite City View

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

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Exterior
KSL Hotel & Resort
Pool
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3.8 out of 5, Good, (1005)
The price is NZ$91
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Johor Bahru

With a stay at Berjaya Waterfront Hotel, you'll be centrally located in Johor Bahru, within a 10-minute drive of Johor Bahru City Square and KSL City Mall. .This family-friendly hotel is 8.1 mi (13.1 km) from Singapore Zoo and 9.9 mi (15.9 km) from Paradigm Mall Johor Bahru.

What's nearby

  • Johor Bahru Ferry Terminal - 2 min walk - 0.3 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 7 min drive - 4.2 km
  • Komtar JBCC - 7 min drive - 5.2 km
  • Johor Bahru City Square - 7 min drive - 5.3 km
  • KSL City Mall - 8 min drive - 5.9 km

Getting around

  • Marsiling Station - 10 min drive
  • Kempas Baru Station - 15 min drive
  • Senai International Airport (JHB) - 43 min drive

Restaurants

  • ‪Restoran Woon Kiang 汶強粿條仔 - ‬11 min walk
  • ‪Foon Yew Laksa 宽中辣沙 - ‬7 min walk
  • ‪Old Times Recipe 老臣子 - ‬8 min drive
  • ‪San Low Seafood - ‬17 min walk
  • ‪Restoran Siu Wei 928 - ‬5 min walk

About this property

Berjaya Waterfront Hotel

Family-friendly hotel with 4 restaurants connected to the convention center in Johor Bahru
Berjaya Waterfront Hotel offers 390 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Salt and Pepper Cafe, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Salt and Pepper Cafe - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Palm Lounge - This restaurant specializes in Malaysian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Coffee Bar - This lobby lounge specializes in Malaysian cuisine and serves light fare only. Open daily.
The Club - This sports bar specializes in Malaysian cuisine and serves light fare only. Happy hour is offered. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (MYR 20 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Salt and Pepper Cafe
  • Palm Lounge
  • Chinese Restaurant
  • Coffee Bar
  • The Club

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60 per night
Cribs (infant beds) are available for MYR 60 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 200 per vehicle (one way)
  • Uncovered self parking fee: MYR 20 per day
  • Valet parking fee: MYR 30 per day
  • Crib (infant bed) fee: MYR 60 per night
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Parking height restrictions apply

Property is also known as

Berjaya Hotel Johor Bahru
Berjaya Hotel Waterfront
Berjaya Johor Bahru
Berjaya Waterfront
Berjaya Waterfront Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Johor Bahru
Hotel Waterfront Johor Bahru
Johor Bahru Berjaya Waterfront
Johor Bahru Waterfront
Berjaya Waterfront Hotel Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Hotel Hotel Johor Bahru

Berjaya Waterfront Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 133 out of 845 reviews" "
Rating 8 - Good. 259 out of 845 reviews" "
Rating 6 - Okay. 243 out of 845 reviews" "
Rating 4 - Poor. 126 out of 845 reviews" "
Rating 2 - Terrible. 84 out of 845 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

khairil

Travelled with family
Liked: Cleanliness, staff & service, amenities
To many club here...
Stayed 2 nights in Jul 2024

6/10 Okay

Boon Seng

Liked: Staff & service
Booming music through the night keeps you awake
The toilet bowl and the basin tap were leaking making the bathroom wet. It was a very noisy room with non-stop booming music through the night every night!
Stayed 4 nights in Jul 2024

2/10 Terrible

Rayner

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Foo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
car park very in convient have walk one made to reach lobby lift bath room bath tub is leaking poorly maintained
Stayed 2 nights in May 2024

10/10 Excellent

Ramli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need more menu.
Stayed 3 nights in Mar 2024

2/10 Terrible

Muhammad Shahir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old. Room smelled like an old wet rag. Toilet leaked from the top. My rooms phone was not working at all. Wall switches were falling off. Missing face towels. Hotel Parking was extremely far from lobby and rooms. Driving out of the hotel, has to go through checkpoint to get checked even though we're not from the ferry terminal. No direct walkway to nearby food stalls
Stayed 2 nights in Feb 2024

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024

4/10 Poor

Mary

Travelled with family
Disliked: Amenities, property conditions & facilities
Like the position but was unhealty musty smell Will not stay here.
Stayed 1 night in Jan 2024

4/10 Poor

Sharum

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor ,hope there try hard to be better.
Front office a lady did not know how to handle as she never give back my change,as i book 2 transaction, ias i told he to calculate together but she refused to,end up cockup the transaction, Hotel is abit dirty,alot or mold n fungus in the room, towel cant be changed for the 4days stay, as the staff says out of towel, room service are too late ,they came in to change around 4pm , wifi are limited access, keep logging out n cant log in. Breakfast are ok,
Stayed 1 night in Dec 2023

8/10 Good

Choo Gekpo Ruby

Stayed 1 night in Dec 2023

4/10 Poor

Jia Leong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The moment I stepped into the hotel room, I could smell cigarettes. Went to the toilet and when I turned the faucet/tap, the water was black at first then turned yellow and it took awhile before it turned to normal water colour. Hotel room flooring/carpet extremely dirty and the bed was kinda itchy so I suspect bed bugs or something. The hotel room itself is massive but very run down and poorly maintained. Would not consider staying in this hotel ever again unless it has been fully renovated or something.
Stayed 1 night in Dec 2023

8/10 Good

Roy

Travelled with partner
Liked: Staff & service
Property is a little dated but overall staff service was great.
Stayed 1 night in Dec 2023

6/10 Okay

Eswaran

Liked: Cleanliness, property conditions & facilities
Good

8/10 Good

Stephen

Disliked: Staff & service, property conditions & facilities
Room service didn’t even have French fries even though it was on the menu
Stayed 1 night in Dec 2023

6/10 Okay

Shavon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service staffs are okay. There is complimentary carpark but at the adjoined mall carpark, not the out front open space carpark. Have to pay different price for different lots… What’s not okay about the hotel: - daily exit have to go through custom check as the hotel is within the DFS area. - Hot water in shower does NOT work, only hot water in bathtub works. Not even the basin tap. - cards to access hotel rooms are faulty, have to go to the counter to “renew” the access which is the 1st time ever to encounter such thing… ^ both hot water & door access issue was checked by technicians but unable to solve. - 4 lifts, 16 levels, waited over 3 mins for 1 lift that stops every other level on the way down. - Common corridor is not well lit enough and not safe for any kids beyond waist height to be near and the railings are low, serious safety hazard. - No utensils / pot / pan provided in suite room, not sure what the kitchenette is for. Stayed in many hotels in JB, this is just 1 of the other one would not recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed on room. Requested near lift during booking and check in but was given very far from lift. Reason was hotel was full which is NOT TRUE. The hotel was literally empty !!!!!!
Stayed 2 nights in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

choo

vocation
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Cheap and nice area however cleanliness can be worked on.
Stayed 1 night in Oct 2023

10/10 Excellent

KOK WAI

Stayed 1 night in Sep 2023

6/10 Okay

choo

For a night stay is OK.
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never return to this hotel again. Tried to check in three times, 1st time 9pm, 2nd 12pm, 3rd time 3am. Found many excuses To let me wait. 3am check in I requested refund for 1st date and they don’t agree. Terrible experience!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff and the level of service was excellent but the property clearly needs some further investment to match the quality of the service the staff give. All were polite, courteous, friendly and helpful This is a massive hotel with amazing facilities that just requires a little more strategic planning for maintenance and support from the group to the management. The location and opportunities that will arise from further investment, particularly the closeness of international borders, should be re-visited by the group owners following the pandemic. This would be with the forthcoming Singapore MRT expanding into Malaysia in the next couple of years. S Tytherleigh
Stayed 6 nights in Aug 2023

4/10 Poor

Suresh

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience
Stayed 1 night in Jul 2023