First of all, when I went to check in after 3pm, the front desk staff said that my room will not be ready until 5pm. I wanted to leave my big bag at room and went out for dinner with friends, so I didn’t plan to return before 10pm, which I had to re-check in by.
Second of all, there was no electric hot water pot at my room. I’ve stayed several times at the same hotel in other units, but every time, there was an electric hot water pot, so I expected to make morning coffee with hot water.
Third of all, WiFi at room was not available even though I input correct password. The error message showed that Modem Ethernet wasn’t connected to Internet.
Front desk staff and service staff were friendly and nice though facilities at that room were very poor. I would like to see improvement next time I am going to stay.