Quality Inn and Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn and Suites

Lobby
Terrace/patio
In-room safe, desk, iron/ironing board, free WiFi
Property grounds
Indoor pool, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
2701 Hazel, Carthage, MO, 64836
  • Mercy Hospital Carthage
    ‪17 min walk‬
  • McCune Brooks Hospital
    ‪17 min walk‬
  • Battle of Carthage State Park
    ‪6 min drive‬
  • Joplin, MO (JLN-Joplin Regional)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Carthage

With a stay at Quality Inn and Suites in Carthage, you'll be within a 5-minute drive of Mercy Hospital Carthage and McCune Brooks Hospital. .This hotel is 2.9 mi (4.7 km) from Civil War Museum and 2.9 mi (4.7 km) from Battle of Carthage State Park.

What's nearby

  • Mercy Hospital Carthage - 17 min walk
  • Civil War Museum - 6 min drive
  • Precious Moments Chapel - 11 min drive
  • North Park Mall - 18 min drive
  • Downstream Casino Resort - 25 min drive

Getting around

  • Joplin, MO (JLN-Joplin Regional) - 19 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Habaneros Mexican Grill - ‬6 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Taco Town - ‬15 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Quality Inn and Suites

Hotel in Carthage with free breakfast and a fitness center
Quality Inn and Suites offers 121 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers and hair dryers.

This Carthage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 121 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6 AM–9 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn and Suites Hotel
Quality Inn and Suites Carthage
Quality Inn Carthage
Quality Inn and Suites Hotel Carthage
Precious Hotel
Precious Moments Best Western
Quality Carthage
Precious Moments Hotel Carthage

Quality Inn and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 183 out of 890 reviews" "
Rating 8 - Good. 277 out of 890 reviews" "
Rating 6 - Okay. 195 out of 890 reviews" "
Rating 4 - Poor. 109 out of 890 reviews" "
Rating 2 - Terrible. 126 out of 890 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Millie

Travelled with family
Liked: Cleanliness
The price was fair. Apparently the bill for cable was not paid so no one had TV. REALLY?? We were told we could not check in so we changed for wedding in the bathroom. Then we were told we could check in. One of our room keys didn't work (no big). We did not stay for breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Peggy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our air conditioning unit sounded like a jackhammer and the tv didn’t work, not to mention the 3 trips back to the front desk before we were able to get a room key to work. At 4pm, we asked for a different room and were informed that one wouldn’t be available until 8pm. We then asked for a refund so that we could find a different hotel. We were told that because of the way we made our reservation, (we used Expedia), that we were unable to cancel our reservation. We left the hotel to shop and have dinner since because of the noise of the air conditioner we were unable to stay in the room. When we returned at 7:45pm we were given a different room, but not with 2 queen sized beds, we got 1 king sized. At least the tv and air conditioning were working properly. The clerk was very nice but the 4 hour wait for a useable room was unacceptable. I will NEVER stay at this facility again. It was dumpy and severely need some updating.
Stayed 1 night in Oct 2024

8/10 Good

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean good friendly staff and awesome breakfast
Stayed 1 night in Oct 2024

4/10 Poor

Jenny

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to change rooms because the first room had no TV. When we reported they said they didn't know the room didn't have a TV because they are screwed down. When we moved to the second room there was no toliet paper. When we went to get ice there was only one ice machine working and it was on the second floor, we were on the first floor. The ice bucket fell apart when we used it. The toilet was hard to flush and kept running on. The continental breakfast was always empty. We had to ask to have more food put on it everyday we stayed. There was only one person trying to make the food and keep it full which they should of had a least two people working it. There was white powder that came out of the bed when we sat on it.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mathew J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 7th year guest and won’t make it an 8th.
Where do I begin? I tried to check in early. No big deal that we couldn’t, but was given the reason that none of the rooms were clean….at 2:30pm. Ok. Went back a good 30-45 minutes after the check in time of 4pm, was told all the rooms were still dirty. The desk clerk had to go check each room to make sure it was clean before she could check someone in. Ok. But then she tried to give us a king for 4 people instead of two queens. She did fix that, after going to check yet another room (we were on a time crunch with activities we were doing). The room wasn’t terrible. The hallway (paint splotches and carpet with lumps in it) and the foyer (cracked door glass) was in terrible shape. Our friends had different rooms with conditions that weren’t great (missing a phone cord, no mirror, wanted 2 queens and got a king with a pullout that didn’t work). Then breakfast, at 7:30 they were out of biscuits and gravy and basically told tough luck. Our room key wouldn’t work multiple times. We joked that it was good for one use only. There were old room keys still on the counter when we were checking in and they were still there when we checked out in the morning. At checkout, I almost lost what little breakfast I had due to the fact that the clerk was chewing chaw and had a clear bottle he was spitting it in sitting next to him. He never once stood up to greet us. Therefore you had to look down at the check at the chaw spit! I can go on, but I am out of the allowed characters
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. We reserved ahead of time, but when we got there around 10 pm, we were told there were no clean rooms available. And that their cleaning staff had left early today. They said it would be 30 minutes to get our room ready. After an hour of waiting, 6 other people were also waiting for a room. Then another guy walks in and they gave him a room quickly. We didn’t get our room until midnight. Then the key they gave didn’t work so we had to go back to the front desk again. The office was very dysfunctional. The room wasn’t great. TV didn’t work, when we told the front desk, they said it’s because the owner probably didn’t pay the bill. Walls had mismatched paint. Breakfast was not good. There were lots of missing things. No spoons for cereal, no fruit, waffle batter dispenser was broken, cereal was stale, juice machine wasn’t working properly. When we asked for things, we were told, “don’t speak English” then when we asked in Spanish, we were given the run around, but nothing was brought. It took 20-30 minutes just to try to check out. Receptionist was walking around in socks. Workers complained about the owners for everything. Worst experience.
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It was dirty outside. Cigarette butts everywhere. Rooms need updated. Bed mattress was old. You can tell from sitting on it. Breakfast was great.
Stayed 1 night in Oct 2024

4/10 Poor

Valerie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is old , rooms smell stale . Bathroom was dirty . Mirrors and windows were so smeared, we could hardly use them . Still had old precious moments mottos on the walls. 😜
Stayed 1 night in Oct 2024

2/10 Terrible

Tony

Travelled with family
Bad experience
Stayed 3 nights in Oct 2024

8/10 Good

Orville

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Justin

Stayed 2 nights in Oct 2024

2/10 Terrible

Allison

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Oct 2024

2/10 Terrible

Sam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay
Stayed 1 night in Oct 2024

2/10 Terrible

Jerry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like
Stayed 4 nights in Oct 2024

10/10 Excellent

Catalina

Stayed 1 night in Oct 2024

6/10 Okay

Clara

Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property looks like it was being remodeled then stopped nasty carpet in hallway new floor put in half ass in room and is seperating from wall and moved up and down while u walk had to get card redone 4 times and then someone had taken tv box and they said oh well we dont have any more so i paid 100 a night for crappy room just to have a bed i wont ever be back
Stayed 1 night in Oct 2024

6/10 Okay

Dale

Nice pool. Phone in the room didn’t work, issues with the TV.
Stayed 1 night in Oct 2024

10/10 Excellent

Josue

Stayed 1 night in Sep 2024

4/10 Poor

Donald

Disliked: Property conditions & facilities
Room smelled like cigarettes, no cable, breakfast no orange juice or coffee or biscuits to with biscuits and gravy.
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is old and run down. The bed was horrible. It was dirty and needed replaced.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tashena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Billy

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

jesus

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very smelly, they had a strong cigarette smell.
Stayed 1 night in Sep 2024

8/10 Good

Randy, Emporia

Liked: Staff & service
Stayed 1 night in Sep 2024