The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

Exterior
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Hypo-allergenic bedding, down duvets, in-room safe
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Room service

Explore the area

Map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Turtle Bay Palmer Course
    1 min walk
  • Turtle Beach
    2 min walk
  • Kuilima Cove
    2 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    76 min drive

Room options

Room, 2 Queen Beds, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 King Bed, Balcony, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Lanai, Oceanfront (Ali i Suite)

  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Room, 2 Queen Beds, Balcony, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Lanai, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

  • 137 sq m
  • Beach view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Room, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lanai, Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility Accessible, Roll-In Shower)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lanai, Partial Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lanai, Partial Ocean View (Mobility Accessible, Tub)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Lanai, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Lanai, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lanai, Partial Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Club Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Lanai, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Villa, 4 Bedrooms, Lanai, Ocean View

  • 222 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Lanai, Ocean View

  • 156 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lanai, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Kahuku

Located in Kahuku, The Ritz-Carlton O‘ahu, Turtle Bay is by the ocean, within a 15-minute drive of Turtle Bay Beach and Sunset Beach. .This beach resort is 5.4 mi (8.7 km) from Banzai Pipeline and 6.2 mi (10 km) from Pupukea Beach Park.

What's nearby

  • Turtle Bay - 2 min walk
  • Turtle Bay Beach - 8 min walk
  • Kawela Bay Beach Park - 4 min drive
  • Sunset Beach - 10 min drive
  • Banzai Pipeline - 13 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 76 min drive

Restaurants

  • ‪Giovanni's Shrimp Truck - ‬7 min drive
  • ‪Ted's Bakery - ‬7 min drive
  • ‪Kahuku Shrimp & Thai Food Truck - ‬4 min drive
  • ‪North Shore Shrimp Truck - ‬13 min drive
  • ‪The Elephant Shack - ‬9 min drive

About this property

The Ritz-Carlton O‘ahu, Turtle Bay

Luxury resort on the beach, with 5 outdoor pools
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 443 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools or 2 spa tubs. Additional amenities at this resort include concierge services, babysitting (surcharge), and gift shops/newsstands.
Grab a bite at Alaia, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Kahuku? This resort has 27997 square feet (2601 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Alaia - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip - This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access

Parking and public transport

  • Uncovered self parking on site (USD 41.88 per night; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 41.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Alaia
  • Sunset
  • Off the Lip
  • Roy's Beach House
  • Lei Lei's Bar & Grill

Things to do

  • 5 outdoor pools
  • 6 outdoor tennis courts
  • 2 hot tubs
  • Fitness classes
  • Bike rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped hire
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (27997 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 92
  • Hardwood flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 87
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Oven
  • Fridge

More

  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.88 per night (in/out privileges)
  • Uncovered valet parking fee: USD 41.88 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1006 reviews" "
Rating 8 - Good. 154 out of 1006 reviews" "
Rating 6 - Okay. 46 out of 1006 reviews" "
Rating 4 - Poor. 25 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was by far one of the nicest places I’ve ever stayed at Gorgeous and great amenities You truly feel like your on vacation here!!
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Bought my whole family here when it was still called Turtle Bay resort in the beginning of the summer. It was our first time, but it won’t be our last. I’ll be coming back here in the near future.
Stayed 5 nights in Jun 2024

10/10 Excellent

Clifford, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Susanne Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here for a north shore experience. Beautiful surroundings, lots of activities going on on the property, and excellent dining options.
Stayed 3 nights in Sep 2024

8/10 Good

John

Stayed 5 nights in Aug 2024

10/10 Excellent

Roseanne

Stayed 5 nights in Aug 2024

10/10 Excellent

HAE IN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is convenient. But response is very slow whenever we request something.
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love Turtle Bay we have been visiting for years and always come back.
Stayed 7 nights in Aug 2024

10/10 Excellent

Christophe

Stayed 5 nights in Jul 2024

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever staff were so kind and helpful... Thanks so much
Stayed 4 nights in Aug 2024

10/10 Excellent

jeffrey, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort! Every room has an amazing view of the ocean, the ovations on the rooms and facility is amazing, and there are so many activities that can be done within walking distance of the resort. Highly recommend this wonderful resort and location!
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful resort!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dheeraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel will go back anytime.
Stayed 6 nights in Aug 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

October

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Arief

Stayed 4 nights in Aug 2024

10/10 Excellent

Hector E, Las Vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th summer at this property and my family and I love it! Surrounded by so many beautiful beaches and options.
Stayed 7 nights in Jul 2024

10/10 Excellent

Eliezer, Englewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with an attentive and wonderful staff. Bungalow rooms are amazing.
Stayed 8 nights in Aug 2024

10/10 Excellent

ANIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love it. Room for improvement.
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
Stayed 7 nights in Aug 2024

4/10 Poor

Michael, Alamo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Interior refurbished, but exterior shows its age. Too many complaints to detail in this review. Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
Stayed 3 nights in Aug 2024