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The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property

Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Executive lounge
View from property
Lobby lounge, ocean views, open daily
Hypo-allergenic bedding, down duvets, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Room service

Explore the area

Map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Turtle Bay
    ‪2 min walk‬
  • Turtle Bay Beach
    ‪8 min walk‬
  • Sunset Beach
    ‪10 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪76 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Suite, 1 King Bed, Balcony, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, Lanai, Oceanfront (Ali i Suite)

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 Bedroom, Lanai, Oceanfront (Ali i Suite)

  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Lanai, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

  • 137 sq m
  • Beach view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 1 King Bed, Lanai, Partial Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Partial Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Partial Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Partial Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Oceanfront

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 2 Queen Beds, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Bungalow, 1 King Bed, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Bungalow, 2 Queen Beds, Patio, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Partial Ocean View

Separate bathtub and shower, deep-soaking bathtub, hair dryer, towels

Room, 2 Queen Beds, Lanai, Partial Ocean View

  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Villa, 4 Bedrooms, Lanai, Ocean View

  • 222 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Villa, 3 Bedrooms, Lanai, Ocean View

  • 156 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony, Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe

Club Room, 2 Queen Beds, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Ocean View

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Lanai, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kahuku

Located in Kahuku, The Ritz-Carlton O‘ahu, Turtle Bay is by the ocean, within a 15-minute drive of Turtle Bay Beach and Sunset Beach. .This beach resort is 5.4 mi (8.7 km) from Banzai Pipeline and 6.2 mi (10 km) from Pupukea Beach Park.
View more Resorts in KahukuOpens in a new window

What's nearby

  • Turtle Bay - 2 min walk - 0.2 km
  • Turtle Bay Beach - 8 min walk - 0.8 km
  • Sunset Beach - 10 min drive - 6.4 km
  • Banzai Pipeline - 13 min drive - 8.7 km
  • Polynesian Cultural Center - 14 min drive - 11.6 km

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 76 min drive

Restaurants

  • ‪Giovanni's Shrimp Truck - ‬7 min drive
  • ‪Ted's Bakery - ‬7 min drive
  • ‪Kahuku Shrimp & Thai Food Truck - ‬4 min drive
  • ‪Beach House by Roy Yamaguchi - ‬2 min walk
  • ‪North Shore Shrimp Truck - ‬13 min drive

About this property

The Ritz-Carlton O‘ahu, Turtle Bay

Luxury resort on the beach, with 5 outdoor pools
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 443 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools or 2 hot tubs. Additional amenities at this resort include concierge services, babysitting (surcharge), and gift shops/newsstands.
Grab a bite at Alaia, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Kahuku? This resort has 27997 square feet (2601 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Alaia - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip - This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (USD 41.88 per night; includes in/out privileges)
  • Secured, uncovered valet parking on site (USD 41.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alaia
  • Lei Lei's Bar & Grill
  • Off the Lip
  • Roy's Beach House
  • Sunset

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 5 outdoor pools
  • 6 outdoor tennis courts
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 27,997 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hardwood flooring in room
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (87 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.88 per night (in/out privileges)
  • Uncovered valet parking fee: USD 41.88 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 766 out of 1004 reviews
Rating 8 - Good. 143 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ray, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Negar, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Indie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Insane views. Excellent customer service. Fantastic all the way around.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Great beach walks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

John B McShane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff is amazingl
Stayed 10 nights in Nov 2024

10/10 Excellent

camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing- love the Hawaiian music playing and all the live music. Not many kids. Great bay to snorkel in, amazing views of the north shore waves!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay in the North Shore
This Hotel was a dream. The staff were absolutely amazing!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Incredible resort, location, and staff. Everything was perfect.
Stayed 7 nights in Nov 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My all time favorite hotel in Hawaii.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Melanie, So San Francisco

Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not a Five Star Experience, Despite The View
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
Stayed 9 nights in Nov 2024

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort, its staff, and the food. It was very expensive and parking was inconvenient if you did not use the valet services. Other than that, we thoroughly enjoyed our stay and would recommend it to anyone.
Stayed 7 nights in Oct 2024

8/10 Good

Steven

Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer Cyne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and hotel. Would highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not wait to revisit
Stayed 4 nights in Nov 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Tyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Clifford, Westerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff and amenities. Have been multiple times to this hotel and the staff remember us! Service is exceptional. This is quite literally heaven on earth and I count the days to go back. Pools are amazing. Food and drinks, amazing. Many activities to do, you never have to leave the hotel if you don’t want.
Stayed 2 nights in Oct 2024

10/10 Excellent

Avi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and can't imagine staying anywhere else! Will definitely return
Stayed 2 nights in Oct 2024