Upon arrival. The police were there to help someone in a bad situation. Our room had an extra bed to accommodate sleeping 5 people. The extra room was super hot at night, the door wouldn’t shut unless you moved the bed way over, the beds were extremely uncomfortable, the freezer had spilled milk and was pretty gross. Everything is way outdated. The pool was so gross my kids didn’t want to swim, the latchkey kid was anxiously awaiting any adult that would supervise him in the pool, (sadly). The only reason I gave it two stars was because it was close to places you could walk too in town for food and groceries. This place needs a major remodel and new beds and it would be wonderful. Also to note, the pet fee is $20 per pet, per day. Which I have never encountered when traveling. It’s always been just one flat deposit. We reserved three nights to explore Kanab, unfortunately it was non-refundable from hotels.com. So we cut our losses and left after one night and went to St.George. We didn’t want to stay in Kanab any longer.