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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property

Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
Beach bar
12 restaurants, breakfast, lunch, dinner served; international cuisine
4 outdoor pools
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Yal-ku Lagoon
    ‪17 min drive‬
  • Akumal Beach
    ‪19 min drive‬
  • Half Moon Bay
    ‪31 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM SWIM UP JUNIOR SUITE

PREMIUM SWIM UP JUNIOR SUITE

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT JUNIOR SUITE

BEACHFRONT JUNIOR SUITE

BEACHFRONT JUNIOR SUITE

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM JUNIOR SUITE

PREMIUM JUNIOR SUITE

PREMIUM JUNIOR SUITE

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

About the area

Kantenah

With a stay at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive in Kantenah, you'll be within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. .This beach property is 9.1 mi (14.7 km) from Akumal Beach and 14.7 mi (23.6 km) from Xel-Há Park.

What's nearby

  • Cenote Azul - 6 min drive - 6.0 km
  • Xpu-ha Beach - 13 min drive - 5.4 km
  • Yal-ku Lagoon - 17 min drive - 16.6 km
  • Akumal Beach - 19 min drive - 14.7 km
  • Half Moon Bay - 31 min drive - 16.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min drive
  • ‪Guacamayas Bar - ‬8 min drive
  • ‪Beach Bbq - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪La Hacienda - ‬8 min drive

About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 4 outdoor pools
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 air-conditioned accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 380 air-conditioned rooms featuring free minibar items and Smart televisions. Cable television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Colonial property include complimentary wireless internet access and tour/ticket assistance.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at GOURMET PUB, one of the property's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 13 bars/lounges or 2 beach bars.

A roundtrip airport shuttle is complimentary (available 24 hours).
GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 250 reviews
Rating 8 - Good. 48 out of 250 reviews
Rating 6 - Okay. 33 out of 250 reviews
Rating 4 - Poor. 12 out of 250 reviews
Rating 2 - Terrible. 5 out of 250 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Shauna June

Travelled with partner
Liked: Staff & service
I unfortunately got food poisoning and spent 8 days in my room. They were going to charge us for medication the dr prescribed even though they made me sick. Didn’t receive 100 us credit and my ocean view room had no ocean view
Stayed 17 nights in Dec 2024

6/10 Okay

Ginger Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Half the staff tells you one thing and other tells you different. Spa staff will come around to try to sell you packages during breakfast, while laying out on beach and walking. Very obnoxious. The catamaran ride was great which was free. Maid staff never had a certain time- 7:30am, 8:30pm non stop. I ran back to room, didn’t hear women come in and I literally got scared thinking someone broke into room(husband was at bar). And everyday including the last 10 minutes waiting for cab, they continued to try to sell their memberships which is their version of time share.
Stayed 9 nights in Dec 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous grounds around the property, great beach and great food!
Stayed 9 nights in Nov 2024

8/10 Good

Sorina Daniela, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, I liked that it was a lot of shade on the beach, many palm trees, Bali beds, palapas, nice gardens, good services. Our room was in building 37, renovated room. The only things that need improvement is the buffet food in the morning especially, more variety needed!
Stayed 16 nights in Nov 2024

6/10 Okay

Nicole

Stayed 7 nights in Nov 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Vashira

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent service and beautiful grounds
Stayed 10 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and stay! Would return!
Stayed 7 nights in Nov 2024

8/10 Good

CAMELA KAM YIN

Stayed 7 nights in Oct 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this resort for our honeymoon two years ago and had a wonderful time! We decided to come back for our second year anniversary and stay on the Palms side of the resort because we love the beauty of the Palms and the beach it offers. We have a had an amazing trip yet again! One of our truly favorite parts this year was all of the amazing staff we met. Can I just say you will find no better staff than at this resort! Wow! We absolutely LOVED meeting Benjamin. He is so outgoing, friendly, and soooo funny! We are so thankful we met him! His co-worker Luana is also amazing at pool volleyball, thankful for her skills on our team! I’d also like to call out more entertainment staff- Angel, Alexandro, and Maria were always great at inviting us to various activities. Loved painting my flower pot! And glad they encouraged us to play volleyball because that was also really fun! Jose & Luis gave us salsa dancing lessons which was also a great time. Timburcio is our favorite bartender, we frequently saw him at the swim up bar near us- he’s great! And last but not least, Karla, our concierge - request her to be yours! She is amazing! The beauty of this resort is breathtaking, but the staff make it a truly beautiful place. The weather wasn’t what we planned this time, but it really made us get to know more people and we are so thankful for that. It made this trip even more special! ❤️
Stayed 7 nights in Nov 2024

6/10 Okay

John

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Property itself is beautiful and well manicured/maintained. Evening shows were great but there isn’t any daytime entertainment. Sky massage was incredible. Tomahawk dinner was excellent. Dining options were extremely limited as it seems there is not enough staff to operate any of the restaurants even at mid capacity. Restaurant and bar staff are extremely rude and univiting. 2 Cockroaches in the room but we were unable to switch rooms as we were told “half of the resort rooms are not open or ready for guests”. The following day the entire 3500-3700 blocks of rooms were fumigated. The “more inclusive” is a bait and switch. None of the mentioned included activities are available on the property but are located 1.5 hours away and you will be gone for over 10 hours. A nice relaxing time with my husband and our parents but none of us would return.
Stayed 7 nights in Nov 2024

8/10 Good

ELGIN

Stayed 4 nights in Oct 2024

8/10 Good

Sondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were great. The seafood was fresh and tasty. Staff was friendly and the more inclusive options for excursions were fabulous. We went to Maroma Beach and the food there was outstanding. Fresh grilled fish. The only thing that could be improved was the check in process, not a lot of information was shared, and some of the outdoor furniture could really use a facelift. But overall it was a lovely place to stay.

8/10 Good

Traver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that i had to pay 100 bucks because i used there towels from are room to clean up my throw up
Stayed 6 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Second time to this property and it did not disappoint!!
Stayed 12 nights in Oct 2024

8/10 Good

katherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Room service as just ok. Had to ask for clean towels a couple times and one day our room wasn’t cleaned at all
Stayed 7 nights in Nov 2024

10/10 Excellent

david

Stayed 6 nights in Oct 2024

8/10 Good

Gilbert

Liked: Cleanliness, staff & service
Needs updates on rooms...and some food was average...not 4 to 5 star....overall like the resorts
Stayed 7 nights in Oct 2024

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, pero no hay suficientes shows en la noche y los que hay no estan muy buenos.
Stayed 7 nights in Oct 2024

10/10 Excellent

Beverley Diane, Stittsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 11 th trip to Eldorado Seaside Palms. As always the grounds are immaculate, the staff are perfection. We really appreciate the litttle touches like having our room decorated for our anniversary and the turn down service at night. It’s what makes you feel very special. Our room request was accommodated and we had the beach front walkout in building 30. We love the abundance of Bali beds. While the weather did not cooperate this time around we had an amazing stay regardless. There were a few food issues ( Italian restaurant meals were so salty we could not eat them) but otherwise we found plenty of great food options. I was also sick with pneumonia this trip and needed to see the onsite doctor twice which was an Amazing experience. I am a nurse and so I really appreciated his professional approach. Dr Jonathan Gomez was fabulous and I really appreciate not only his care and attention but also that it did not break the bank to go and see him. Gloria who makes the morning tacos is one of the sweetest people you will ever meet. She made every morning start wonderful with her smile and attempt to teach us Spanish. With being sick my entire trip we did not get to any of the shows this time but know from past experience that they are all really good. We look forward to being back again next year
Stayed 9 nights in Oct 2024

10/10 Excellent

Alina

Fantastic beachfront resort! Great staff, fantastic service, impressive beach! Looking forward to returning soon.
Stayed 10 nights in Oct 2024

8/10 Good

Karen

Stayed 6 nights in Oct 2024

6/10 Okay

Alanna Dawn

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024