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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Exterior
Restaurant
Beach bar
Exterior
4 outdoor pools

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • On private beach
  • Room service
  • All-inclusive

Explore the area

Map
Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Cenote Azul
    6 min drive
  • Mia Casa
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    27 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    265 min drive

Room options

View all photos for JUNIOR SUITE

Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM SWIM UP JUNIOR SUITE

PREMIUM SWIM UP JUNIOR SUITE

PREMIUM SWIM UP JUNIOR SUITE

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT JUNIOR SUITE

BEACHFRONT JUNIOR SUITE

BEACHFRONT JUNIOR SUITE

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM JUNIOR SUITE

PREMIUM JUNIOR SUITE

PREMIUM JUNIOR SUITE

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE

PREMIUM OCEANVIEW JUNIOR SUITE

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

Room

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Pool
All-inclusive
Spa
Free airport shuttle
4.2 out of 5, Very good, (212)
The price is NZ$824
for 1 room
includes taxes & fees
5 Jan - 6 Jan
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

About the area

Kantenah

With a stay at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive in Kantenah, you'll be within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. .This beach property is 9.1 mi (14.7 km) from Akumal Beach and 14.7 mi (23.6 km) from Xel-Há Park.

What's nearby

  • Cenote Azul - 6 min drive
  • Xpu-ha Beach - 13 min drive
  • Yal-ku Lagoon - 17 min drive
  • Akumal Beach - 19 min drive
  • Half Moon Bay - 31 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min drive
  • ‪Guacamayas Bar - ‬8 min drive
  • ‪Beach Bbq - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪La Hacienda - ‬8 min drive

About this property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 4 outdoor pools
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers 380 accommodations with free minibar items and safes. 30-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 380 guestrooms featuring free minibar items and Smart televisions. Cable television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 7 bars/lounges or 2 beach bars.

A roundtrip airport shuttle is complimentary (available 24 hours).
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive has 6 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 beach bars and 7 bars/lounges
  • Room service available

Things to do

  • 4 outdoor pools
  • Full-service spa

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch smart TV
  • TV channels

Food and drink

  • Free minibar

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

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El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 186 reviews" "
Rating 8 - Good. 39 out of 186 reviews" "
Rating 6 - Okay. 26 out of 186 reviews" "
Rating 4 - Poor. 10 out of 186 reviews" "
Rating 2 - Terrible. 5 out of 186 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All their staff where friendly and always avaliable to help.
Stayed 2 nights in Sep 2024

10/10 Excellent

George Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 5 night stay! There was not a moment we were disappointed. There were plenty of food options and activities to do through out the day. As well as the excursions that more inclusive included were the best especially the catamaran. The spa was EXCELLENT and one of the best ones we have been to. Definitely would come back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Terry, Plainfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use an upgrade to the older rooms
Stayed 4 nights in Sep 2024

8/10 Good

Diarra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I truly enjoyed our stay. The staff was amazing and very helpful. There was a hurricane a week prior to our arrival but you could barely tell as the place was clean and everything looked great. The beach was affected by the storm but we enjoyed nonetheless. The only issue we had was communication, no one stated that there are no elevators on our side of the suites and I was traveling with an injured foot so walking two flights to our room was dreadful. Lastly there are so many things included with this resort but it seems you have to ask before it’s offered. We happened to watch a commercial on the first channel and sadly it was on our last day
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Stayed 13 nights in Aug 2024

8/10 Good

rosalva

Liked: Staff & service
Stayed 8 nights in Aug 2024

4/10 Poor

Samantha

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.
Stayed 4 nights in Aug 2024

8/10 Good

Richard David, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jordan Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.
Stayed 6 nights in Aug 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
It was okay, the staff was super friendly though
Stayed 6 nights in Aug 2024

6/10 Okay

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive you are treated like a family member that has come home after a long time away. We enjoy our stay it was beyond great and our room was perfect. The swim out suite is magnificent. Great place we are going to inquire about getting married there.
Stayed 5 nights in Jul 2024

4/10 Poor

Michael Anthony

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We like the transportatio from -to airport. We didn't like, pools were small, the food was very limited, poor variety. The hotel and tooms were rundown,; beach area small,too many rocks.The more inclusive; bonanza ranch it seemed to be a horseriding tour, turnsout that the horse riding was not included basically a waste of time. The catamaran tour was good but the 30 min jetski which is included could not ride because of no slots.
Stayed 5 nights in Aug 2024

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough great things about our stay. From our welcome and check - in to getting picked up at our room at 4:45 am - everyone was extremely friendly and always wanting to please. To name a few - Roberto and Anselmo from driftwood , Mariana , Gabriela and Diana at the SPA - the personnel who did check- in , Janet from the swim up bar , Moises from the limas travel group, all the Staff - they all know what customer service means. The rooms were nice , could use some updating on certain details - like the curtains, but overall nice . Honestly what matters is the experience and the food - both top notch . Can’t wait to come back !
Stayed 4 nights in Jul 2024

4/10 Poor

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This place is not very welcoming to single travelers. Single travelers do not receive the same attention/service as couples or groups! I do not recommend this place if you are traveling alone.
Stayed 7 nights in Jul 2024

4/10 Poor

chanell

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Dani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing stay and definitely will be back. Only cons were they were supposed to do birthday decorations in our room my husband requested for my birthday and someone came in around the scheduled time brought towels and left. When he went to talk to someone about it, he was told we had a do not disturb sign on the door but neither of us definitely put up a sign. He also booked a candlelight dinner on the beach for my birthday but there was a tiny drizzle so they moved it to the outdoor dining area which is not the experience we paid for but Alex made sure we were refunded which was great but doesn’t change the fact that the only day that went “bad” was my birthday of all days OF COURSE lol but not the end of the world! Only other con was our jacuzzi wouldn’t fill up but maintenance switched it out promptly and it was great! So really not a con at all but those are the only negatives of the whole trip. Jesus and Cumi are two of the best people and bartenders there, it was like having friends we’ve known forever to talk with. I can’t say enough good things about this place it was so amazing and I wish I lived there !
Stayed 5 nights in Jul 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice Will book again lol
Stayed 4 nights in Jul 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love this place. We had a swim up suite and our concierge and staff were so nice! Very attentive! Can’t wait to come back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort with beautiful people working there
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything
Stayed 3 nights in May 2024

10/10 Excellent

Veronica, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My significant other, and I had a very nice time. Water was beautiful accommodations was beautiful and the service staff was excellent. Food was excellent and service. The only part of the trip I might not have liked was the room .It was a little old. It was a little musty when you first come into the room the size of the room is a very nice size . It wasn’t bad but it was good. Overall 0 to 10 I will give you a 7 1/2
Stayed 4 nights in Jul 2024