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Four Seasons Resort Oahu at Ko Olina

5.0 star property

Photo gallery for Four Seasons Resort Oahu at Ko Olina

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Aerial view
Room, Accessible (The Residence)
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
92-1001 Olani Street, Kapolei, HI, 96707
  • Kohola Lagoon
    ‪2 min walk‬
  • Secret Beach Ko Olina
    ‪4 min walk‬
  • Lanikuhonua Lagoon
    ‪6 min walk‬
  • Kapolei, HI (JRF-Kalaeloa)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Partial Ocean View

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, Accessible, Partial Ocean View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Ocean View

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, Partial Ocean View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Ocean View (King Bed)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible, Ocean View (King Bed)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pacific)

Suite, 1 King Bed (Pacific)

Suite, 1 King Bed (Pacific)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Accessible, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Prime)

Suite, 1 Bedroom, Oceanfront (Prime)

Suite, 1 Bedroom, Oceanfront (Prime)

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Accessible

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Outdoor Spa Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (Outdoor Spa Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Accessible (with Outdoor Spa Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, Accessible (with Outdoor Spa Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Resort View

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Prime Corner)

Room, 1 King Bed, Oceanfront (Prime Corner)

Room, 1 King Bed, Oceanfront (Prime Corner)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Resort)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 2 Double Beds (Resort)

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Accessible

Presidential Suite, 2 Bedrooms, Accessible

Presidential Suite, 2 Bedrooms, Accessible

  • 357 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, 2 Double Beds, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 2 Double Beds, Accessible, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

  • 297 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Oceanfront

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Oceanfront

Premium bedding, down duvets, pillow-top beds, minibar

Room, Accessible, Oceanfront

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible (The Residence)

Room, Accessible (The Residence)

Room, Accessible (The Residence)

  • 378 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Junior Suite, 1 King Bed (Resort)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed (Resort)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Marriott's Ko'Olina Beach Club

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, (939)
The price is NZ$1,050
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Marriott's Ko'Olina Beach Club

About the area

Kapolei

With a stay at Four Seasons Resort Oahu at Ko Olina in Kapolei, you'll be on the beach, within a 5-minute drive of Ko Olina Marina and Kohola Lagoon. .This beach resort is 0.5 mi (0.8 km) from Lanikuhonua Lagoon and 0.5 mi (0.8 km) from Secret Beach Ko Olina.
View more Resorts in KapoleiOpens in a new window

What's nearby

  • Secret Beach Ko Olina - 4 min walk
  • Paradise Cove Beach - 7 min walk
  • Ko Olina Golf Club - 9 min walk
  • Ko Olina Marina - 2 min drive
  • Ko Olina Beach Park - 4 min drive

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 15 min drive
  • Kualaka‘i / East Kapolei Station - 16 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 26 min drive

Restaurants

  • ‪Island Country Markets at Ko Olina #87 - ‬4 min walk
  • ‪Chief's Luau - ‬6 min drive
  • ‪Monkeypod Kitchen - ‬4 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Four Seasons Resort Oahu at Ko Olina

Luxury resort on the beach, with 4 outdoor pools
Four Seasons Resort Oahu at Ko Olina offers 370 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished lanais. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Kapolei resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 370 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished lanais. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional amenities at this resort include concierge services, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. This resort has 14 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Four Seasons Resort Oahu at Ko Olina has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Wired Internet (USD 22 per stay)

Parking and public transport

  • Valet parking on site (USD 48.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 15-75 for adults and USD 15-75 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 14

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 75 for adults, and USD 15 to 75 for children
  • Fee for wired internet in public areas: USD 22 per stay (rates may vary)
  • Airport shuttle fee: USD 340.00 per vehicle (one-way)
  • Valet parking fee: USD 48.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 161-167-3600-02
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Seasons Resort Oahu
Four Seasons Resort Oahu Ko Olina Kapolei
Four Seasons Oahu Ko Olina Kapolei
Four Seasons Oahu At Ko Olina
Four Seasons Resort Oahu at Ko Olina Resort
Four Seasons Resort Oahu at Ko Olina Kapolei
Four Seasons Resort Oahu at Ko Olina Resort Kapolei

Four Seasons Resort Oahu at Ko Olina Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 591 out of 710 reviews
Rating 8 - Good. 70 out of 710 reviews
Rating 6 - Okay. 30 out of 710 reviews
Rating 4 - Poor. 13 out of 710 reviews
Rating 2 - Terrible. 6 out of 710 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pools, excellent service. Very relaxing stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience from the hotel itself, to the room, the staff/service, food, and beach. We stayed in the prime corner room and loved the two views. It was very relaxing. Highly recommend getting a massage while you're there!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon, Honolulu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and wonderful staff always.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort with great amenities, wet areas were under construction during our time there but the resort did a great job of providing alternatives. Staff is always happy and willing to help. Only 2 complaints I have, Michael Mina’s fish house needs to revamp menu. Sorry to say, that was the worst dinner we had on the island. And more pool floaty for the resort guests. Many of their stuff made it over to the Disney resort side. Still a 5 star resort regardless, will be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, property and service! Exactly what you’d expect from the Four Seasons! Incredible stay and will definitely return! The restaurants were also amazing!
Stayed 8 nights in Oct 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing service. Kids club is best we have ever been to
Stayed 4 nights in Oct 2024

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort
Treat Me Like I am Somebody
The hotel was breathtaking large AF lanai I had the cheap room toward mauka Top notch service love love love I am rich look poor and this company always makes sure I am legit U stayed here probably eight times Why? Brown Hawaiian Female Rich AF they treat me like the first three things and forget I am rich as Fxxz whatever they made me sign an agreement when I was there I lived w my husband for eighteen years never treated like a step child never asked to do things that others don't have to do I guess they were worried about $750 which they charged they acted like I was homeless and never gonna pay them I am a millionaire
Stayed 3 nights in Oct 2024

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Very great the staff knew us by our names and always very helpful and kind
Stayed 7 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, luxurious resort!
We absolutely loved staying here in Oahu for our honeymoon! We were greeted with leis and a drink. The room was spacious, comfortable, and luxurious. They had champagne, chocolate-covered strawberries, and cookies in the room for us when we arrived. During our stay, we used the beach back they provided for us, too, and they even wrapped up our charging cords, so they weren’t hanging. The adults’ only infinity pool and beach were both amazing! We do wish this had a complimentary breakfast included, as well as a self-park option. The valet was very quick, but we do like being able to just get our car when we want. Plus, the overnight park charge was expensive. It was pricey to stay here, but we wanted to splurge on our honeymoon. This was definitely worth the splurge!
Stayed 6 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our wedding at Secret Beach. The view was gorgeous, all of the staff was friendly, we loved the spa, the gym is nice and has a great view, all excursions are top notch!
Stayed 7 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for our 10 year anniversary and it was a trip of lifetime. Everything was top notch…the restaurants, the service, staff, pools, room, etc. Definitely coming back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Talwinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the ocean view corner suite, what a beautiful view. The staff were very friendly and helpful. Noe was an amazing restaurant, the filet mignon and the tagliatelle was one of the best we’ve ever had. We would definitely stay at the four seasons again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was such a beautiful property. All we wanted to do was relax and that was definitely what we were able to do.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, beautiful hotel
Stayed 9 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was over-the-top nice and made every effort to make our stay perfect in every way.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just everything wow
Stayed 7 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice before. Each visit a couple of years apart except this last one which was five years later. The staff is amazing! They greet you in the hall with a smile and are very helpful for the most part. We did have a cranky young woman at the front desk when we asked to do a late check out. The restaurants are good, but Mina’s Fish Hose was a big disappointment because the menu was not accommodating to my allergies. It was very heavy into raw fish and the grilled fish was tough and was a small portion for the money. The ambiance there is wonderful, but the food was mediocre. It was our favorite restaurant the last visit. Noe was great! We ate there several times. The rooms are looking tired and the shower had mold in the corners, but otherwise the hotel is very nice. I would give it four stars. They need more dining options and more GF options in all restaurants.
Stayed 8 nights in Aug 2024

4/10 Poor

PANG, PALO ALTO

Liked: Property conditions & facilities
Disliked: Staff & service
No staff at the reception for checking out. It’s 9:30 am in the morning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just make sure all the lighting works properly because we had to unscrew the bulbs everytime before bed. Other than that it was great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Zian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet resort, lots of activities to do! Love the coffee shop in the lobby!
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024