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American Inn & Suites Waterford

3.0 star property

Photo gallery for American Inn & Suites Waterford

Lobby
Banquet hall
Standard 1 King Non Smoking
Reception
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7076 Highland Rd, Waterford, MI, 48327
  • Huron River
    ‪2 min drive‬
  • Pontiac Lake State Recreation Area
    ‪3 min drive‬
  • Union Lake
    ‪6 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪47 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (883)
The price is NZ$278
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Hotel & Suites Waterford by IHG

About the area

Waterford

Located in Waterford, American Inn & Suites Waterford is in the business district, within a 5-minute drive of Huron River and Pontiac Lake State Recreation Area. .This inn is 9.7 mi (15.6 km) from Great Lakes Crossing Outlets and 2 mi (3.2 km) from Pontiac Lake Dog Park.
View more Inns in WaterfordOpens in a new window

What's nearby

  • Pontiac Lake State Recreation Area - 3 min drive
  • Union Lake - 6 min drive
  • Alpine Valley Ski Area - 8 min drive
  • Great Lakes Crossing Outlets - 16 min drive
  • Pine Knob Music Theatre - 19 min drive

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Inn in Waterford with a sauna and a 24-hour business center
American Inn & Suites Waterford offers 111 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Stay in one of 111 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this inn include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli serving guests of American Inn & Suites Waterford.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 97
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 53
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

6.0
Rating 10 - Excellent. 184 out of 982 reviews
Rating 8 - Good. 233 out of 982 reviews
Rating 6 - Okay. 175 out of 982 reviews
Rating 4 - Poor. 163 out of 982 reviews
Rating 2 - Terrible. 227 out of 982 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities
Not so good
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. Room was clean and bed comfortable enough. The facility has aged without improvements (note the worn desk chair in our room.) The stairs in the lobby were dirty. There was no breakfast. Perhaps there is a staffing problem. Certainly a lack of investment.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was okay
Our first room didn’t have a functioning TV or jacuzzi tub, we called the front desk and they sent maintenance up, but all he did was take the tv remove (which didn’t even belong to the tv in the room) and then never came back. Eventually we just asked to switch to a new room which everything was fully functional in thankfully other than the A/C /. Heater didn’t stay on like it’s supposed to so we just slept with the window open to cool it off in there (the windows don’t have screens though) But the 2 people at the front desk were very polite and helpful and accommodating for moving our room with no issues
Stayed 1 night in Nov 2024

4/10 Poor

Darrell

Stayed 1 night in Nov 2024

4/10 Poor

Darrell

Stayed 1 night in Nov 2024

4/10 Poor

Austin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel we stayed at had a very strong cat pee smell. The carpet was sticky feeling, didn't feel good walking barefoot on it. The hallways looked like they were undergoing repair. One of the elevators were out of service, and the one that worked looked sketchy. Positives were the staff working were nice, and very helpful. Lastly the pool was pretty clean. Would swim again, but not stay the night.
Stayed 1 night in Nov 2024

4/10 Poor

Iron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Credit card was declined
Stayed 1 night in Nov 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Oct 2024

2/10 Terrible

Nicholas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor a spend extra for nicer
Room was filthy and had bugs. There were cob webs in the corners, stink bugs in the beds, bathroom fan had no cover, tub/shower was dirty with soap scum, blinds were being held up with scotch tape, bed head board was covered in what I hope was drywall dust. And that was just the room. The hotel appears to have been a really nice place maybe 20 years ago but has fallen to neglect. It looks like some renovations are being attempted but they are either doing them DIY or are hiring the cheapest contractors that side of Michigan. Booked a two night stay and left a day early. I guess that’s what I get for going the cheap route. I’ve stayed in some questionable places but this one was laughable. It doesn’t even seem like they tried to make it nice. I really wish I would’ve taken photos to share. Take my word for it and don’t cheap out like I did.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would recommend
Stayed 3 nights in Aug 2024

6/10 Okay

Hollie

Stayed 1 night in Oct 2024

2/10 Terrible

Rorie

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The front desk staff employees are so Nice, kind, Wonderful & polite Great Location I stay frequently Thanks everyone Even being short staffed All jobs these days You All keep a smile 😊 Loyal Guest Shannon M. Hall Traveling Nurse
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay. We walked in the room, took a video and walked out. The room was disgusting. I asked for a refund, the front desk lady told me no and that I needed to contact Expedia. I walked out.
Stayed 1 night in Oct 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinimos a un torneo de soccer de mi hijo y decidimos hospedarnos en este lugar y fue una decisión muy buena nos gustó es aceptable
Stayed 1 night in Oct 2024

6/10 Okay

Deborah S

Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Krissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca is really helpful. Love coming here for a quick overnight with my man
Stayed 1 night in Jul 2024

4/10 Poor

April

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very run down. They didn't give bath sized towels in the room and there were no towels at all available at the pool. The lock on our door had been damaged and it did not feel very safe. The room was not very clean and was very outdated. The blowdryer did not work. The room was extremely stuffy and warm and the air barely worked. It was nowhere near worth the price we paid for this room.
Stayed 1 night in Oct 2024

6/10 Okay

Therese

Stayed 2 nights in Oct 2024