2/10 Terrible
Harpreet
Travelled with family
20 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour & book elsewhere!
Listed as a 5*, should be closed indefinitely, knocked down & start again from fresh. We are a family of 5, booked this trip specifically to celebrate our Mother's 60th Birthday, as she always wanted to visit Greece.
Based on the experience we had at this hotel, it's enough to put you off revisiting the country, but we're not small-minded people.
Where shall we start? Maybe I'll just make a list..upon check in, the entire front desk crew ignored us in favour of some corporates checking out, so we had to ask a few times to be served. We booked 2 x guest rooms, 1 wasn't ready on time so we had to wait. We were tired & hungry, so we thought we'd eat at the hotel restaurant-what a mistake! We sat down at a table, saw the 5+ staff talking to one another (including supervisors), completely ignoring us as a table, but being attentive to others. We had to approach the desk where a woman just sits next to the till staring at you & ask for menus, the table to be set etc so we felt like we were at a restaurant. Better service at Wetherspoons, honestly & much tastier food. I ordered the turkey patties & the waitress said there'd be olives, a salad etc served with, nope- just the patties. After eating here, we all had stomach pains & ruined our holiday for a few days. Needs refurbishment but housekeeping try. Ate at the restaurant on our last day, our father (with mobility issues) had to approach the desk for us to eat & be served x 2, waited 1hr for our incomplete order & paid too much.
Harpreet
Stayed 7 nights in Sep 2024