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Heaven Restaurant & Boutique Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Sports facility
Couples treatment room(s), body treatments, aromatherapy
Gift shop
Horseback riding

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
No. 7, Street KN 29, Kiyovu, Kigali
  • Union Trade Center
    9 min walk
  • Ntarama Church
    3 min drive
  • Mambas Club
    6 min drive
  • Kigali (KGL-Kigali Intl.)
    24 min drive

Room options

View all photos for Villa Budget King Room

Villa Budget King Room

Villa Budget King Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room

Residence Superior King Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room

Villa Budget Queen Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room

Residence Superior Queen Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
2000 HOTEL Downtown Kigali
Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.2 out of 5, Very good, (433)
The price is NZ$155
for 1 night
includes taxes & fees
5 Dec - 6 Dec
2000 HOTEL Downtown Kigali

About the area

Kigali

A stay at Heaven Restaurant & Boutique Hotel places you in the heart of Kigali, a 1-minute drive from Union Trade Center and 9 minutes from Kigali Convention Centre. .This spa hotel is 1.4 mi (2.2 km) from Ntarama Church and 2.7 mi (4.3 km) from Club Rafiki.

What's nearby

  • Union Trade Center - 9 min walk - 0.8 km
  • Kigali Genocide Memorial Centre - 6 min drive - 3.8 km
  • Nyamirambo Stadium - 7 min drive - 6.0 km
  • Kigali Heights - 8 min drive - 4.9 km
  • Kigali Convention Centre - 9 min drive - 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬17 min walk
  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪DownTown - ‬9 min walk
  • ‪Makfast - ‬12 min walk
  • ‪Camellia Cafe CHIC - ‬15 min walk

About this property

Heaven Restaurant & Boutique Hotel

Hotel with a full-service spa, a quick walk to Union Trade Center
Heaven Restaurant & Boutique Hotel offers 28 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 28 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy local and international cuisine at Heaven Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kigali? This hotel has 495 square feet (46 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.
Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Heaven Restaurant

Things to do

  • Fitness classes
  • Archery
  • Art gallery
  • Bike rentals
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (495 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 270 reviews" "
Rating 8 - Good. 54 out of 270 reviews" "
Rating 6 - Okay. 20 out of 270 reviews" "
Rating 4 - Poor. 6 out of 270 reviews" "
Rating 2 - Terrible. 3 out of 270 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good price. Excellent breakfast and coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Cori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay anywhere!
Heaven Restaurant and Hotel is an incredible gem! Not only is it very reasonably priced you have access to the entire Heaven campus which includes two beautiful and amazing restaurants including the one on The Retreat property next door, which also has high end accommodations. Two lovely pools, a yoga facility, wonderful local art, and a staff that is engaging and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luz, Roslindale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and room are wonderful! The staff is outstanding! I will return.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luz, Roslindale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heaven Boutique Hotel is beautiful, the staff is outstanding! They provided excellent service and were so welcoming. The room was very clean and the restaurant has delicious food in a wonderful and calm location, with trees and flowers, a few walking distance steps from the bedrooms area. I totally recommend this place and I will stay again. Thank you! Luz Lopez, USA.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great deal for the price!!! Has everything you need and if you need help with any accomdations for your activities .. they can set it up. Hotel is amazing!! My only complaint is that the price to dine in is really expensive. Even a simple coffee, red bull energy drink, or milkshake is 3 times more expensive that what you can get in the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in a beautiful space.
Stayed 4 nights in May 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitley a great hotel and the price is cheap. They have everything you need. Tour guides.. Gym, Pool, and the mall and supermarkets are only a 3 min drive away. I really liked the hotel👍
Stayed 3 nights in Jul 2024

10/10 Excellent

Ingemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay from beginning to end. Very relaxed and upscale vibe. Quiet, many places to meet or meditate… always helpful and discreet service. Special shout out to Marius and Honorine for their attentive care throughout my 2 week stay. See you again in July!
Stayed 15 nights in May 2024

8/10 Good

Shivam

Stayed 1 night in May 2024

10/10 Excellent

Tzighe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

4/10 Poor

Jeffrey

Stayed 6 nights in Mar 2024

10/10 Excellent

Verified traveller

Had a great time staying at the Heaven Hotel! Everyone I met who worked there was super nice and helpful, especially Laurence at the front desk. I went to the restaurant multiple times, and enjoyed the amazing food and wonderful staff. I can't wait to go back!
Stayed 1 night in Mar 2024

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there!
Stayed 1 night in Mar 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
This is an amazing hotel. Great quality for the cost. We loved every moment of our stay. The staff was super friendly and the restaurant was first class. We would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. We were lucky to be upgrade to a much bigger room Anything we asked about was immediately resloved. The complimentary massage was great and breakfast offered much variety and selection. Would happily return to Heaven when in Kigali.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally heaven with outstanding restaurant
As the name suggests it was just heaven. The breakfast was incredible, the staff were super friendly and helpful and the room was really cosy and comfortable. The pool area was also wonderful. Many thanks
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
It was a fantastic surprise to be in this hotel. I cannot say enough of everyone that works here. Everyone is very kind and that made us feel very welcomed and special. The food is delicious as well and the breakfast has many options. I will definitely recommend this hotel and I wish to come back.
Stayed 1 night in Feb 2024

10/10 Excellent

ROLAND

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well equipped rooms. Staff always ready to help. Good pool. Excellent breakfast and and two excellent restaurants. Reception always ready to help and arrange things. Great concept of facilitating the training of local Rwandans.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bruce

Stayed 2 nights in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

christiane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catriona, Newar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel. We stayed in a budget king room which was just lovely. We loved coming home at the end of the day to a sparkling clean room with the bed crisply made and the mosquito netting tied up and draped like a queens bed in a fairytale. There are modern amenities that Americans often expect like a hairdryer, a nice TV that we never used, a fridge, a coffee and tea station and filtered water. The pool is solar heated and not too cold even in winter (December). The landscaping around the pool is gorgeous and well maintained. The rooms come with a copy of the owner's book telling the story of how they arrived in Rwanda 15 years ago. I have not finished it yet, but you will also get a history lesson when reading. As noted on the website it is a hospitality training center and the staff is so attentive! Two highly rated restaurants adjoin the hotel (actually on two properties up the road), one serving more traditional fare and one more high end international fare. I love how entrepreneurial the owners Josh and Alissa are and how they are helping to build Rwanda. They are part of the story of justice, forgiveness, and hope that is modern Rwanda. I hope more folks travel to this beautiful, safe, and welcoming country
Stayed 8 nights in Nov 2023