The check in location differs from the B & B and this is stated as College St. this leads to a car park in the town centre the property and check in hotel is on Lewis Rd, please change as this was very frustrating.
Also, breakfast is served at Fairview Hotel a short walk from the Copper Kettle B & B which is not stated anywhere on Hotels.com or B&B website, which was annoying especially when it was raining.
Pictures of B&B show breakfast room and hotel accommodation combined which is deceptive and in room the information folder contained details of Fairview Hotel and nothing about the B&B facilities etc.
The room had no windows to see through except ceiling windows and if left open rain would come through.
Room was clean however, we did find an insect in the bed which was reported together with no cold water coming in sink tap.
Breakfast was good and catering staff were polite.
Despite the above, the location was good but price we paid for a 3 night stay was very expensive compare to other 4* hotels we stayed in with more facilities and spacious rooms.