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Mountain Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain Inn & Suites

Outdoor pool, pool umbrellas, pool loungers
Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2002 Temple Hill Rd, Erwin, TN, 37650
  • Erwin Linear Trail
    7 min walk
  • Nolichucky River
    9 min walk
  • A&W Restaurant
    1 min walk
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    40 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Jacuzzi)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

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Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1003)
The price is NZ$184
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About the area

Erwin

When you stay at Mountain Inn & Suites in Erwin, you'll be near ski lifts, within a 10-minute walk of Erwin Linear Trail and Nolichucky River. .This hotel is 0.5 mi (0.8 km) from Unicoi County Hospital and 1.6 mi (2.6 km) from Bend Island.

What's nearby

  • Nolichucky River - 9 min walk
  • Rock Creek Park - 3 min drive
  • USA Raft - 6 min drive
  • East Tennessee State University - 22 min drive
  • Hatley Pointe Ski Resort - 40 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive

Restaurants

  • ‪Pal's Drive Thru #26 - ‬4 min drive
  • ‪Dari Ace - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Hibachi House - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Mountain Inn & Suites

Hotel in Erwin with a fitness center and a 24-hour business center
Mountain Inn & Suites offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Mountain Inn & Suites.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Erwin? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (215 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin

Mountain Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 473 reviews" "
Rating 8 - Good. 178 out of 473 reviews" "
Rating 6 - Okay. 93 out of 473 reviews" "
Rating 4 - Poor. 36 out of 473 reviews" "
Rating 2 - Terrible. 16 out of 473 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
Stayed 1 night in Aug 2024

6/10 Okay

keith

Liked: Staff & service
1
Stayed 2 nights in Aug 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend this place
The staff was friendly. The breakfast sucked. There wasn’t enough food we felt like we were taking away from other guests. There was literally 3 sausages and 1 biscuit. The room had holes in the walls. You could smell the mildew and mold.
Stayed 3 nights in Jul 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cleanliness is Key
The hotel staff were gracious and accommodating and do the very best with what they have. The hotel is in need of investment for general upkeep and maintenance. Examples include peeling wallpaper, bathroom caulking, outside lighting around the pool and perimeter, and stocking 21st century toiletries. Overall, the excellent cleanliness of the pool, room and bathroom was unexpected. The linens were crisp and the mattress was in good condition.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Justin

Stayed 1 night in Jul 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
It was good, the only complaint was that you had to ask for breakfast items. We were there for 3 days and nothing was set out, we had to request items from the desk clerk who was on the phone the entire time.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front dest clerk was super friendly and helpful. She went out of her way to accomodate us
Stayed 1 night in Jun 2024

8/10 Good

DeeAnna

Travelled with family
Stayed 2 nights in May 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, property conditions & facilities
The motel is next to the best Mexican food I’ve eaten in a long time. Breakfast was good the first day but declined over the next two days. The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Stayed 1 night in May 2024

10/10 Excellent

DeeAnna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Katherine E

Liked: Cleanliness, staff & service
Front desk person was awesome
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff. Property was clean, and the price was fair. I would stay again.
Stayed 1 night in May 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!
Stayed 1 night in Apr 2024

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great alternative close to the AT.
Stayed 1 night in Apr 2024

4/10 Poor

ROBERT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The drapes and chair upholstery were threadbear.
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Seemed out dated.. outside looked nice, inside old .. breakfast was lacking
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2024

2/10 Terrible

michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Totally disappointed
The beds were hard and our backs were killing us from it. The toilet backed up and I was given a plunger, and when trying to call the front desk to get rhe plunger the phone didn't work. Breakfast was terrible rhe front desk person had just a couple of items out for breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean. Night staff very friendly.
Stayed 1 night in Mar 2024

6/10 Okay

Cecil Kay

Travelled with family and small children
Liked: Cleanliness, staff & service
The first room the bed was full of hair. Looked like human and dog hair. We were given another room and that room was clean. One of the drawers under the TV the knob was off. Made it hard for us to open. Instead the bathroom in the corner by the bathroom the wallpaper was coming off. The staff was excellent. The breakfast was not good. Seemed like they did not want to cook for a small group of people. We stayed 4 nights
Stayed 4 nights in Mar 2024