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Grand Royal Swiss Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Royal Swiss Hotel

Outdoor pool
Front of property
Outdoor pool
Lobby lounge
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Vihiga Road, Kisumu, 894-40100
  • Kisumu Clock Tower
    13 min drive
  • Kisimu museum
    13 min drive
  • Masai Craft Market
    14 min drive
  • Kisumu (KIS)
    21 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Vittoria Suites - Kisumu
Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (60)
The price is NZ$153
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Vittoria Suites - Kisumu

About the area

Kisumu

With a stay at Grand Royal Swiss Hotel in Kisumu, you'll be within a 15-minute drive of Kisumu Clock Tower and Kisimu museum. .This hotel is 7.2 mi (11.5 km) from Masai Craft Market and 7.4 mi (11.9 km) from The West End Shopping Mall.

What's nearby

  • Kisimu museum - 13 min drive - 10.7 km
  • The West End Shopping Mall - 14 min drive - 12.0 km
  • Dunga Bay - 16 min drive - 13.5 km
  • Hippo Point - 18 min drive - 15.0 km
  • Kisumu Impala Sanctuary - 21 min drive - 14.9 km

Getting around

  • Kisumu (KIS) - 21 min drive

Restaurants

  • ‪Kisumu City - ‬12 min drive
  • ‪Laughing Buddha - ‬9 min drive
  • ‪Mahfudh Ashur Restaurant - ‬9 min drive
  • ‪Java United Mall - ‬9 min drive
  • ‪Buddy's Bar & Grill - ‬8 min drive

About this property

Grand Royal Swiss Hotel

Hotel in Kisumu with a fitness center and spa services
Grand Royal Swiss Hotel offers 125 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 125 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Flavours Restaurant, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Flavours Restaurant - This restaurant serves breakfast, lunch, and dinner.
Medoc Restaurant - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Flavours Restaurant
  • Medoc Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 120.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Kisumu
Grand Royal Swiss
Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Grand Royal Swiss Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 8 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Stayed 1 night in Aug 2023

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, friendly staff, and the food especially the fish was amazing.

4/10 Poor

Edgar

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Stayed 1 night in Sep 2022

8/10 Good

Boureima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money and very serene
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amazing
Stayed 1 night in Feb 2022

6/10 Okay

Jecinter, RENTON

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities - location a bit far from Kisumu but peaceful.
Stayed 1 night in Sep 2019

2/10 Terrible

Lutta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My First Stay at the Kisumu Grand Royal
Overall comfortable. Our meeting was facilitated very well.
Stayed 2 nights in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TRIP
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Stayed 1 night in Apr 2019

8/10 Good

Alex, salisbury, Wiltshire UK

Liked: Cleanliness, property conditions & facilities, room comfort
Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I lost a smart phone, a power bank and international socket adapter
Stayed 2 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Kisumu
The Grand Swiss Hotel is a taste of luxury at a good price.
Stayed 1 night in Aug 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019