We stayed for 3 nights over Easter, and I've been very positively surprised with this hotel.
The staff is friendly. As the heating was turned off on our arrival in our room and the room was with very high ceilings I asked for an extra heater to cope with the situation.
We have been offered a new room straight ahead which was very prompt from the staff.
The building is an old monastery and is quite romantic - i liked the combination of modern and old.
The sauna was perfect, and the resting room had a nice view overlooking the Alps...
The breakfast was good however as we were eating near to the closure some products were sometimes missing (usually the most tasty ones :))
The dinner was great value for money - and we had very wide choice of local meals..
The matrasses in the bed are of really good quality so you have very nice sleep.
The staff was very friendly...
There is a local family run ski rental and ski shop, and they are real experts (+30y of experience) so you can get some good advice (they manufacture ski boots specially fit and even serviced some of the top ski-ers)...
Anyway - overall we really enjoyed the stay, and probably it's been the best value for money hotel I've ever been to.
One small remark is that a mini-bar and the phone to call the reception could be a nice extra to the room. Anytime we wanted to ask for something it meant a 5 min walk - the building was quite large with long stairs which you want to avoid after a day of skiing :)