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JEN Singapore Tanglin by Shangri-La

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Executive lounge
Outdoor pool, pool umbrellas, pool loungers
Check-in/check-out kiosk
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Tanglin Mall
    ‪2 min walk‬
  • Gleneagles Hospital
    ‪8 min walk‬
  • Forum The Shopping Mall
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

YOTEL Singapore Orchard Road

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1341)
The price is NZ$353
for 1 room
includes taxes & fees
15 Feb - 16 Feb
YOTEL Singapore Orchard Road

About the area

Singapore

With a stay at JEN Singapore Tanglin by Shangri-La, you'll be centrally located in Singapore, steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital. .This spa hotel is 0.4 mi (0.7 km) from Forum The Shopping Mall and 0.5 mi (0.8 km) from Palais Renaissance.

What's nearby

  • Gleneagles Hospital - 8 min walk
  • Singapore Botanic Gardens - 9 min walk
  • ION Orchard - 12 min walk
  • Orchard Road - 3 min drive
  • Fort Canning Park - 5 min drive

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 565 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, J65, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 38.00 for adults and SGD 19.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • J65

Things to do

  • Access to nearby health club
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1009 reviews" "
Rating 8 - Good. 298 out of 1009 reviews" "
Rating 6 - Okay. 80 out of 1009 reviews" "
Rating 4 - Poor. 37 out of 1009 reviews" "
Rating 2 - Terrible. 19 out of 1009 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities.
Stayed 3 nights in Oct 2024

8/10 Good

Jee young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
House keeper can’t speak English but they are kind and tried to help us. Hotel staff are all kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Xuezheng

Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, most of the staff was lovely, check in was ok not great, didn't get an upgrade as per VIP benefit and didn't seem like they even tried. Pool was great and the happy hour was awesome. Location right next to station - which is amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Nontobeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

tserendagva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest
Nice
Stayed 6 nights in Oct 2024

8/10 Good

Pit Foong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

4/10 Poor

Ruben

Travelled with group
Disliked: Staff & service
Very bad attention on front desk, they dont help with the bags, you have to wait a long time to check in and they dont say hello when they receive you. The smell at the entrance was disgusting at the lobby, like this typical chinesse flavor, and many other things…
Stayed 3 nights in Oct 2024

8/10 Good

Edgardo, Rancho Cucamonga

Stayed 2 nights in Sep 2024

10/10 Excellent

Rhodora

Travelled with family
Liked: Cleanliness, staff & service
Beds and pillows are comfortable. Very convenient to Metro and 7 mins walk to Orchard Road. Tanglin Mall is connected to the hotel. You can access through the 2nd floor and ground floor. Staff are nice even the Housekeeping ladies. This hotel is outdated and needs total renovation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Xu

Stayed 3 nights in Oct 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to MRT station: friendly and attentive and helpful staff, specially Bayani, Joelle, Joy, Joel and Jen.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ginowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed room good size perfect for shopping and garden walk.
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, great location right next to Tanglin mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is great. Very easy to travel around on the MRT (just opposite Orchard Boulevard). Clean and comfortable. Pool great. Tanglin Mall connected so good cost effective breakfast options available
Stayed 3 nights in Oct 2024

8/10 Good

Apronia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to an MRT station is definetly this hotel’s biggest attraction, the location close to the new Thompson East Coast Line allows guests easy access to the rest of the city as well the ION Orchard Shopping centre. The service is good and the cleaners do a great job when they come by, however at the beginning of our stay it would take until even 4-5pm before the cleaners would reach our room despite us spotting them three doors down the hall at 9 am. Breakfast is good and feels like you are getting your money’s worth, staff members like Ben, Amy and the Chef at the egg station are incredibly hospitable and always greet guests with a smile. This brings me to my only negative with our stay, we had booked a room without breakfast included accidentally and upon check in paid to have this included. The next morning we went for breakfast and they couldn’t verify this so we waited ten minutes for them to check. This was fine as systems take a moment to update, so we didn’t think much of it and staff apologised for the wait: however the next morning it happened again, and then again, and then again, and then again on the last day of our stay. On the last day they even tried to argue to say it was a deposit for the room and breakfast had not been paid for even though we had eaten breakfast there the past four days. Only upon another ten minute wait and me having to go get the manger at the front desk was the confusion resolved. Other than that no real qualms with the JEN.
Stayed 5 nights in Sep 2024

10/10 Excellent

Judy E, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, friendly and honest staff. Felt safe in the area. Easy access to MRT and buses. Visitors center across from hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Great property albeit a little bit out of the way for walking. MRT station right outside building so easy to start your sight seeing day and shopping mall with good eat options for breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating
Stayed 3 nights in Oct 2024

10/10 Excellent

thiam seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sew Lun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

PETER, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024