JEN Singapore Tanglin by Shangri-La

4.0 star property

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Outdoor pool, pool umbrellas, pool loungers
Executive lounge
Check-in/check-out kiosk
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪9 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

With a stay at JEN Singapore Tanglin by Shangri-La, you'll be centrally located in Singapore, steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital. .This spa hotel is 0.4 mi (0.7 km) from Forum The Shopping Mall and 0.5 mi (0.8 km) from Palais Renaissance.

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Singapore Botanic Gardens - 9 min walk - 0.8 km
  • ION Orchard - 12 min walk - 1.0 km
  • Orchard Road - 3 min drive - 2.1 km
  • Fort Canning Park - 5 min drive - 3.8 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 565 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, J65, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that they have different pools for diff age group. Service was good also as check in & out were efficient. Conveniently linked to Tanglin mall. Had a lovely stay with my 4years old niece.
Stayed 1 night in Jan 2025

10/10 Excellent

Chen Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and comfortable. Breakfast spread was excellent and delicious. Orchard Boulevard MRT station is outside the hotel - very convenient. Staff are friendly and helpful! Thank you for making my stay 👍👍!
Stayed 1 night in Jan 2025

8/10 Good

lynda, west covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed in quite a few hotels in Singapore (4-5 star) before finding the Hotel Jen Tanglin, but will not go anywhere else now! The hotel is good value for money on Singapore standards and has a nice relaxed vibe, but is very clean (your room is cleaned every day unlike some of the other four and five star hotels) and efficiently run. We upgraded to a club room and therefore benefited from club access (excellent evening drinks and food between 6 and 8 pm) as well as breakfast, which was plentiful, fresh and catered for all tastes. The rooms are not huge (25m2) but perfectly laid out with plenty of storage, great beds and great soundproofing. A nice large swimming pool and what looked like a well equipped gym, although we did not use this. All the members of staff we came across were so hard-working and helpful, from front desk, to the restaurant and the cleaning staff too. The hotel is located right next door to the MRT Orchard Boulevard and very well placed within 10 minutes walk of the botanic Gardens. If and when we return to Singapore, this Hotel will be top of our list! Very highly recommended
Stayed 5 nights in Jan 2025

10/10 Excellent

Wey Xiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hendrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a great stay, location is convenient opposite mrt so it's easy to go around
Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, fantastic room, very comprehensive gym and spa. Nice pool area.
Stayed 1 night in Jan 2025

10/10 Excellent

sandy k l

Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, easy access to public transportation, and shopping mall.
Stayed 1 night in Jan 2025

10/10 Excellent

sandy k l

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
,w
Stayed 4 nights in Jan 2025

10/10 Excellent

Jc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Chu-Chun

Stayed 1 night in Dec 2024

8/10 Good

WING KAM

Stayed 7 nights in Dec 2024

10/10 Excellent

Catrillia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

We had a lovely and short stay at this hotel. The staff was warm and friendly so we felt welcomed right away. The young woman who was at the front desk when we checked out ordered our taxi and made sure we had everything we needed as we headed back to the airport. We look forward to a future stay at this lovely location.
Stayed 1 night in Jan 2025

6/10 Okay

Honey

Stayed 3 nights in Jan 2025

10/10 Excellent

Chu-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco friendly, clean and modern hotel

I stayed in Singapore for 2 nights in this hotel. Its clean, comfortable and eco friendly. I highly recommend.
Stayed 1 night in Jan 2025

6/10 Okay

Eugene John

Jen tanglin

Dissapointing as food was mediocre at best Room was cleaned quite well . First night only 1 towel and 1 toothbrush for a double booking. Staff were pleasant and helpful although not all staff understood.
Stayed 4 nights in Dec 2024

8/10 Good

WONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stay in this hotel before the MRT station has been built.They have added the toilet seat bidet which make it even more attractive for us to come back again but I am worry the price will increase.
Stayed 2 nights in Dec 2024

10/10 Excellent

San

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet is excellent,
Stayed 4 nights in Dec 2024

10/10 Excellent

Rakeem

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded so we could book in early -fantastic room/ suite
Stayed 2 nights in Sep 2024